Platinum side molding keeps breaking

Who ever polished your truck.....Out standing job . Fantastic results

 

so this badge issues is a multi part problem.

1) the plant is putting them too close together
2) the black badges absorb way more heat than the others and that’s why we see them bending out and breaking more often
3) they are LONG and the ends can peel. Mine I double tapped with 3m’s primo vhb tape and the passenger side front door is lifting at the edge facing the back of the cab

 

remove them very carefully on a hot day and resell them for $70

 

I just removed my chrome 1794 door moldings and bought the black platinum ones. My initial observation is that the platinum moldings are a lot less ridged than the 1794 and feel like they're a lot cheaper plastic.

 

just happened yesterday, 100 temps, truck is parked in the sun at work. Trim must be expanding slightly due to heat, it has never been an issue until it got hot, the edges hit and rub each other while in the heat and direct sun, not so later if in the garage.

 

My rear drivers side trim just snapped off like all the others here. Dealer manager said not covered under warranty (2023 platinum). Service writer covered as a good wiil gesture one time only. seems like a 100 percent warranty issue to me. And the new replacement trim was installed further back to avoid interference. Also did some quick research finding plastics are 8-9 times more prone to expand in heat compared to metals and their alloys. First post here; new member.

Chuck

 

Got my truck Saturday and went to make an appointment today for my trim after my passenger rear door snapped. Talked to the collision center guys and they are seeing alot of these. I guess they have a template and are going to remove all 4 pieces and position everything correctly. All covered under warranty.

 

If the dealership pulls this nonsense again if it pops, I would call Toyota care and I'm sure corporate will be able to explain to the Dealer manager that it is indeed covered under warranty. Just got mine replaced on drivers rear last week and at first they didn't know if it would be covered and said they would call if it isn't, but when I picked it up not a word about it.....just sign here saying we did the warranty work so we can bill Toyota for the work. No mention to me of this is a one time fix...if it breaks again they'll replace it again or pull them off completely. Dealerships simply just suck, so don't listen to their nonsense and just involve corporate to make them do their job. Rant over...for now.

 

ours is still going strong on our 23 platinum (8-dec-build)

this week we hit the mid/high 90's for temps and still hasnt snapped. but our temps are usually lower during the summer than most states. last week it was in the high 70's low 80's due to constant on/off raining.

 

While waiting to get my truck in to get this fixed, my driver side has now fell victim. I have notice both events happened in 90+ heat after sitting in direct sunlight.

 

Mine just happened as well, was fine until exposed to a hot day in direct sunlight. The molding on the drivers side rear door contacted the front door and snapped when I opened the back door. I've had the truck since Dec '22 and this just happened this month.

 

ya this ^

sorry shitty toyota dealer, its called bumper to bumper for a reason..

I have a great dealer, they don't mess around, just fix the stuff.

 

Ive had some that fought everything and now one that is excellent, hit or miss as they say

 

I'd be pissed too if this happen to my truck. I'm so luck I am cheap and only wanted an SR5 which not only was much less expensive but also does not have the extras that somehow aren't really all they are cracked up (pun intended) to be. The Mothership will fix this for you until your warranty runs out or they pull their head out of their ass and figure out critical clearances. Just remove the damn thing and move on - probably what Toyota will decide in the end anyway.

 

Does anyone know the part number for the platinum moulding? (Not that i'm really sure I want them after reading this thread)

 

Happened to me last week (driver’s side). Bought my ‘23 Platinum 2 months ago and have 4K on it. I’ll try to bring it into the dealer this week, hoping that this won’t become an ongoing issue…

 

fronts:
75071-0C040
75072-0C040

Rears:
75742-0C140
75741-0C140

 

from what i can tell, northern tier states dont have as much issues (only thing i can think of is the slightly cooler climate), but thats just speculation. i know on our plat, we have not had any issues.

 

Thanks!

 

Just today it happened as I was opening my back door. Build date 5/25/23

 

I think I have the opposite problem of everyone here on my 1 day old 2024 Platinum. The trim on the driver side is delaminating itself after 1 day and 20 miles in the truck….yikes. Trim is about halfway pealed off on its own the adhesive clearly is junk behind it.

 

Got mine replaced and the heat 3 months after replacement in South Carolina is starting to unstick the tape and mold at edges.

 

thats sucks. My dealer has my replacement on order for the driver door. Not sure when it will arrive. I don’t have much hope for the replacement. I just hope they don’t screw up taking off off the current one and putting the new one on

 

I live in NC and the same thing started to happen on my 23 Platinum. Got tired of the dealer run around so I de-badged. Looks much better now.

 

Does it come with tape pre installed on back when ordering?

 

We’ve had our 2024 Platinum for 3 weeks….just snapped our molding yesterday. Just like others, it was a hot sunny day, drivers side of the truck had been in the sun. Back door was opened and we heard a “pop”. Sure enough….

Called the dealer who directed us to the collision center for repair. They said their manager wants to see it in person to “see what’s going on”. Apparently they’re having a hard time visualizing the issue after I already sent pictures. They asked if I had been through a car wash recently, I explained to them that the truck sat in the sun all day and they then proceeded to ask me where I am that it’s sunny, as if that has anything to do with it.

 

Yep, that’s the crack. I just brought mine in to get fixed during its 5,000 mile checkup but the part is on back order for a month

 

mine didn’t crack but the adhesive failed on the driver side front the day I bought the truck so they ordered a replacement. Been 4 weeks and the dealers unsure when parts will come off back order.

 

can I join the club?
no? too bad, i'm in it, anyway.

 

Dealer gave me a little bit of a run around to the third time I was there to get it fixed....asked "so are you paying for this?" ahhh "You mean the molding that broke its self when I opened my door?".....the dealership near me are morons (took three visits to get that fixed, one to make an appointment where they first told me to make an appointment online when I was standing in front of them, second time with an appointment where they tell me they didn't order the part, third time they acted like they had no record of me being there and no notes why I had the second appointment where they asked if I was paying for it). In the end they fixed it under warranty, which I didn't know till they handed me the invoice showing it was being billed to Toyota. As others have stated on here, just call customer care if they give you any shit and they'll change their tune immediately.