1. Welcome to Tundras.com!

    You are currently viewing as a guest! To get full-access, you need to register for a FREE account.

    As a registered member, you’ll be able to:
    • Participate in all Tundra discussion topics
    • Communicate privately with other Tundra owners from around the world
    • Post your own photos in our Members Gallery
    • Access all special features of the site

What the clunk?

Discussion in 'Suspension' started by bj46-taco-tundra, May 6, 2016.

  1. May 6, 2016 at 10:29 PM
    #1
    bj46-taco-tundra

    bj46-taco-tundra [OP] New Member

    Joined:
    Apr 3, 2016
    Member:
    #3053
    Messages:
    146
    Gender:
    Male
    First Name:
    Mark
    Vehicle:
    Bj46 taco and now a tundra
    Just bought the truck 2weeks ago. I've put 400km and 350km was the drive home from the out of town dealer.

    Driving to work this morning I heard a weird clunk every time I hit a bump or turned creating any body roll. When I got out to inspect my truck I give the ehaust tail pipes a wiggle and what do I find.... My passenger side rear shock absorber laying horizontal bouncing off my tail pipe.

    image.jpg Sheared right off. !!!!

    The toytec boss lift was installed by the dealer last May and has seen 20 000 km of highway driving. The truck was very clean underneath. I'm convinced that it might have seen a stretch of gravel construction a few times on it hiway travels but nothing extreme that's for sure.

    I called my dealer who will send the shock back to toytec for inspection and provide possible warranty reimbursement but still 150$ out of pocket currently.

    Luckily my brother is traveling up this weekend for a visit and can stop by the dealer (350km south) and bring up the shock for me tomorrow.

    What the heck toytec?????
    image.jpg
     
  2. May 6, 2016 at 10:35 PM
    #2
    Sean266

    Sean266 #ThinBlueLine Staff Member

    Joined:
    Jan 5, 2014
    Member:
    #6
    Messages:
    10,761
    Gender:
    Male
    Colorado
    Hmmm never heard of this. Let me see if I can get ahold of them and report back.
     
  3. May 6, 2016 at 10:37 PM
    #3
    csuviper

    csuviper Moderator Staff Member

    Joined:
    Jan 6, 2014
    Member:
    #38
    Messages:
    8,743
    Gender:
    Male
    First Name:
    Brian
    Broomfield, CO
    Vehicle:
    2012 Rock Warrior 5.7L 4X4
    Some Mods :) See build thread for details
    Yikes!
     
  4. May 6, 2016 at 10:37 PM
    #4
    csuviper

    csuviper Moderator Staff Member

    Joined:
    Jan 6, 2014
    Member:
    #38
    Messages:
    8,743
    Gender:
    Male
    First Name:
    Brian
    Broomfield, CO
    Vehicle:
    2012 Rock Warrior 5.7L 4X4
    Some Mods :) See build thread for details
    What are the truck details?
     
  5. May 6, 2016 at 10:47 PM
    #5
    bj46-taco-tundra

    bj46-taco-tundra [OP] New Member

    Joined:
    Apr 3, 2016
    Member:
    #3053
    Messages:
    146
    Gender:
    Male
    First Name:
    Mark
    Vehicle:
    Bj46 taco and now a tundra
    I was able to get the service history on the truck this evening and found that the drivers side rear shock was replaced at the end of March of this year, but it is not clear why. Not sure of it was leaking and thus added stress on the other one caused it to fail now. Or the other side failed the same way. They obviously just replaced just what was broken and now the cycle continues?????

    At this point do I replace both, or carry faith that the other one being only a month or so old, should bring me peace that I should not have to worry about this product.

    Two failures in less then 2 months and some of that time is sitting on lot a dealer waiting for a new buyer.

    Again what the heck toytec!
    image.jpg

    image.jpg
     
  6. May 6, 2016 at 10:51 PM
    #6
    bj46-taco-tundra

    bj46-taco-tundra [OP] New Member

    Joined:
    Apr 3, 2016
    Member:
    #3053
    Messages:
    146
    Gender:
    Male
    First Name:
    Mark
    Vehicle:
    Bj46 taco and now a tundra
    2015 crewmax platinum with a toytec boss ultimate kit. 35" rubbers purchased and lifted by the dealer in May of last year. 25,000km on it now. One newly replaced rear shock (march 2016) and one broken one. I'm not happy.
     
  7. May 6, 2016 at 11:09 PM
    #7
    matluth

    matluth Fish On!

    Joined:
    Apr 20, 2014
    Member:
    #378
    Messages:
    6,489
    Gender:
    Male
    First Name:
    Matt
    Aurora CO
    Vehicle:
    2007 Slate Metallic 5.7L Tundra DC SR5 4X4
    18"X9" FN BFD's rims, 295/70R/18E Cooper Discoverer STT Pro's, upgraded to Old Man EMU coil-overs/shocks. Toytec shackles Next: true dual exhaust, new UCA's.
    I'm surprised too. There has not been too many similar issues like yours reported here. Not comforting I know. Wow. I'm sure you will find out what's going on soon enough.
     
  8. May 7, 2016 at 6:34 AM
    #8
    csuviper

    csuviper Moderator Staff Member

    Joined:
    Jan 6, 2014
    Member:
    #38
    Messages:
    8,743
    Gender:
    Male
    First Name:
    Brian
    Broomfield, CO
    Vehicle:
    2012 Rock Warrior 5.7L 4X4
    Some Mods :) See build thread for details
    Can you get a close up pic of the bushing setup at the top connection?
     
  9. May 7, 2016 at 6:37 AM
    #9
    csuviper

    csuviper Moderator Staff Member

    Joined:
    Jan 6, 2014
    Member:
    #38
    Messages:
    8,743
    Gender:
    Male
    First Name:
    Brian
    Broomfield, CO
    Vehicle:
    2012 Rock Warrior 5.7L 4X4
    Some Mods :) See build thread for details
    Might want to have the dealer look at the leaf spring connection to the axle. Could be that a centering pin is broke and the axles are shifted on the leafs.
     
    15whtrd likes this.
  10. May 7, 2016 at 6:46 AM
    #10
    dandailey

    dandailey New Member

    Joined:
    Mar 5, 2015
    Member:
    #1030
    Messages:
    560
    Gender:
    Male
    First Name:
    Dan D
    Newport News Va.
    Vehicle:
    2015 TRD 4x4 DC Tundra 5.7 Blue Ribbon
    Bakflip Revolver X2 ,Nestahedition Firestalk antenna, TRD dual exhaust, WeatherTech liners, in channel deflectors, 20% tint front, Tundra bed mat.AFE pro dry s filter,SA XDM 3.8 compact 9mm., Wheel to wheel N-Fab 3 steps.Lamin-X yellow on fogs, Bilstein 6112's top setting, BFG KO2's 275/70-18.
    km? Lol.
     
  11. May 7, 2016 at 6:53 AM
    #11
    bj46-taco-tundra

    bj46-taco-tundra [OP] New Member

    Joined:
    Apr 3, 2016
    Member:
    #3053
    Messages:
    146
    Gender:
    Male
    First Name:
    Mark
    Vehicle:
    Bj46 taco and now a tundra
    I found this thread within the fj forum last night and sad to say there are much more in the other Toyota forums where people are sharing the same findings.

    My big question now is knowing that there was a problem with the toytec boss shock and bushing, and that recently the drivers was replaced, do I replace both now (one broken and one that was recently replaced) to insure they are both the revised stock? Or is there a physical way to determine if the new shock installed is the latest version and should be fine.
    I'd be out of pocket 150$ for each shock until toytec conferms failure, and what if they do nothing for the one that was recently installed as it is clearly new.... I guess I eat the 150$ for peace of mind ?
     
  12. May 7, 2016 at 6:53 AM
    #12
    mdavis

    mdavis Tiger Life

    Joined:
    Feb 13, 2015
    Member:
    #966
    Messages:
    2,263
    Gender:
    Male
    First Name:
    Michael
    Rock Hill, SC
    Vehicle:
    2015 Tundra SR5, 5.7, 4X4
    Tow Mirrors, 275/60R20 Toyo AT2's
    You never know what kind of abuse the previous owner did to that truck. Sucks but that is part of buying a used truck. Hopefully you will get it fixed soon.
     
  13. May 7, 2016 at 6:54 AM
    #13
    bj46-taco-tundra

    bj46-taco-tundra [OP] New Member

    Joined:
    Apr 3, 2016
    Member:
    #3053
    Messages:
    146
    Gender:
    Male
    First Name:
    Mark
    Vehicle:
    Bj46 taco and now a tundra
    25000km
     
  14. May 7, 2016 at 6:56 AM
    #14
    bj46-taco-tundra

    bj46-taco-tundra [OP] New Member

    Joined:
    Apr 3, 2016
    Member:
    #3053
    Messages:
    146
    Gender:
    Male
    First Name:
    Mark
    Vehicle:
    Bj46 taco and now a tundra
    The underside of those frame rails are clean enough to to state that I doubt the past owner ever went through a muddy puddle in a parking lot.
     
  15. May 7, 2016 at 6:56 AM
    #15
    csuviper

    csuviper Moderator Staff Member

    Joined:
    Jan 6, 2014
    Member:
    #38
    Messages:
    8,743
    Gender:
    Male
    First Name:
    Brian
    Broomfield, CO
    Vehicle:
    2012 Rock Warrior 5.7L 4X4
    Some Mods :) See build thread for details
    Got some clarification this morning from my contact at Toytec. Original design on the boss bushings allowed the stem to be off center if not installed center. This lets the stem contact the metal on the mount and snap. With the updated design that can't happen. This problem was found and corrected quirky after the boss was introduced.
     
  16. May 7, 2016 at 6:58 AM
    #16
    csuviper

    csuviper Moderator Staff Member

    Joined:
    Jan 6, 2014
    Member:
    #38
    Messages:
    8,743
    Gender:
    Male
    First Name:
    Brian
    Broomfield, CO
    Vehicle:
    2012 Rock Warrior 5.7L 4X4
    Some Mods :) See build thread for details
    There you go all the details are provided in the link direct from toytecs mouth. They said to have you call them and they will have a replacement sent.
     
    RowdyRon likes this.
  17. May 7, 2016 at 6:59 AM
    #17
    bj46-taco-tundra

    bj46-taco-tundra [OP] New Member

    Joined:
    Apr 3, 2016
    Member:
    #3053
    Messages:
    146
    Gender:
    Male
    First Name:
    Mark
    Vehicle:
    Bj46 taco and now a tundra
    Again back to my last question then ... do I replace one or both knowing that the other was replaced only a month or so ago? (March 2016)
     
  18. May 7, 2016 at 7:00 AM
    #18
    mdavis

    mdavis Tiger Life

    Joined:
    Feb 13, 2015
    Member:
    #966
    Messages:
    2,263
    Gender:
    Male
    First Name:
    Michael
    Rock Hill, SC
    Vehicle:
    2015 Tundra SR5, 5.7, 4X4
    Tow Mirrors, 275/60R20 Toyo AT2's
    That's a question for Toytec not us.
     
  19. May 7, 2016 at 7:07 AM
    #19
    csuviper

    csuviper Moderator Staff Member

    Joined:
    Jan 6, 2014
    Member:
    #38
    Messages:
    8,743
    Gender:
    Male
    First Name:
    Brian
    Broomfield, CO
    Vehicle:
    2012 Rock Warrior 5.7L 4X4
    Some Mods :) See build thread for details
    Yea I can't answer that. The bushings need to be replaced with OE ones for sure. Both sides. Contact Toytec. You can ask for Dylan direct to get the best person to talk to there.
     
  20. May 7, 2016 at 7:38 AM
    #20
    Sean266

    Sean266 #ThinBlueLine Staff Member

    Joined:
    Jan 5, 2014
    Member:
    #6
    Messages:
    10,761
    Gender:
    Male
    Colorado
    ^^^ yep.
     
  21. May 7, 2016 at 9:44 PM
    #21
    bj46-taco-tundra

    bj46-taco-tundra [OP] New Member

    Joined:
    Apr 3, 2016
    Member:
    #3053
    Messages:
    146
    Gender:
    Male
    First Name:
    Mark
    Vehicle:
    Bj46 taco and now a tundra
    well it's all done. Big thanks to the parts boys at Cochrane Toyota in Alberta and my brother for making the trip up north today for me.

    Both shocks are installed. We will see what toytec says when I ship them a broken one and a newly installed old known for failure shock. Worse case I eat the cost on the one for peace of mind.

    Thanks everyone.
     
  22. May 7, 2016 at 10:13 PM
    #22
    csuviper

    csuviper Moderator Staff Member

    Joined:
    Jan 6, 2014
    Member:
    #38
    Messages:
    8,743
    Gender:
    Male
    First Name:
    Brian
    Broomfield, CO
    Vehicle:
    2012 Rock Warrior 5.7L 4X4
    Some Mods :) See build thread for details
    How do you know the newly installed on was the old design? Did you have them install new OE busings? It was the busings causing the failure.
     
  23. May 7, 2016 at 11:15 PM
    #23
    bj46-taco-tundra

    bj46-taco-tundra [OP] New Member

    Joined:
    Apr 3, 2016
    Member:
    #3053
    Messages:
    146
    Gender:
    Male
    First Name:
    Mark
    Vehicle:
    Bj46 taco and now a tundra
    The two shock had a different style of serial numbers. Even though the first set of numbers are the same there was a second set on the older stock version of shocks. Well at least to my findings.

    New
    image.jpg
    Broken
    image.jpg
    Newly replaced (March 2016, but assumed old stock)
    image.jpg
    Just my finding, I'll call on Monday to see if there is any merit in my discoveries.
     
To Top