Updated Rago dash mount

I was just looking at the Rago dash mount and they have a new design now. They replaced the R with Rago but you lose 1 slot on each side.

 

How do you like their dash mount? I've been wanting to get something to hold my phone and maybe even a tablet. And I think I prefer their older design. Looks a littler cleaner with just the R

 

Glad I got the older one lol I highly recommend the mount. It’s held up through some tough terrain. I added the ics reinforcement plate for support. Did have to change my phone holder since it decided to fly off during a long whoop section. Phone holder not pictured. This is my radio mount

 

I love mine!

 

Been considering grabbing this and using a MagSafe holder. I think I like the older design better. Anyone using the Victory 4x4 one? Looks comparable.

 

Is there any "wobble" in these? How long of an arm are people running, and how heavy a device can you attach without it shaking loose or being unreadable?

 

I have one of the first models installed with a metal support plate from ICS Fabrication. There's some vibration accessoroes do not stay perfectly still. Other than that pretty solid.

 

I ordered one of these mounts on Black Friday.
Their website showed the Old "R" style.
I received the "Rago" style, re-checked website and it was still showing "R" photos.
Emailed them, told them I wanted the "R" style as listed on website.
They directed me to initiate a return and that I could place a new order for the "R" style in the BLEM section of the website.

They updated their webpage pictures promptly after my email.

The situation sorta rubbed me the wrong way. I got a product not as advertised, asked them to make it right, and they directed me to do extra work to return the entire kit, not just a top plate swap.
Pay return shipping and then order a lesser quality blemished kit. It really boils down to no skin off their back for their mistake.

The kit is sitting on my workbench, I'm torn on whether I install it or not, "Rago" text on my dash is a little more obnoxious than just the letter R.
Not really interested in advertising for them at this point.

 

Don't blame you. I wouldn't install it. Form should follow function in this case. I have a older blemished unit and I couldn't tell what was defective aside from it being somewhat warped which I twisted back to how it should be. If Rago is willing to pay for the return then I would send it back.

There is another dash plate option for our trucks.

 

I also ordered mine on Black Friday. While the pictures showed the older style, the page mentioned that you'd be receiving the new version. I do prefer the look of the new version.

 

Me, too!

 

I hate when companies plaster their name or logo across everything.

Big reason I went with ICS. Someday I’ll actually get around to installing it

 

What reader do you have? Very nice.

 

I purchased an OBD reader and the OBD Fusion app for my iPhone and iPad (so that I can monitor those ever important ATF temps). Heh-heh.

$42 Veepeak OBDCheck BLE+ Bluetooth 4.0 OBD II Scanner for iOS & Android, Car Diagnostic Code Reader Scan Tool for Universal OBDII/EOBD Vehicles

$42 Veepeak OBDCheck BLE+ Bluetooth 4.0 OBD II Scanner for iOS & Android, Car Diagnostic Code Reader Scan Tool for Universal OBDII / EOBD Vehicles
Veepeak OBDCheck BLE+ Bluetooth...

 

I love my Rago dash mount. Works
Way better for me than the ics that I had. I have no need for the extra slot and wouldn’t care about the new design. It’s very versatile and functional

 

Thanks!

 

Yeah I would not have bought mine if it said RAGO like that. I love mine but this new design is a step backwards IMO.

 

Maybe so, I went back to the webpage several times to re-read listing and missed it completely if it was there. I typically don't reach out to companies to complain but still don't feel like I was in the wrong.
The fact it was updated shortly after my email makes it seem like they either made an error and corrected it, or they agreed that the listing poorly described product and addressed it immediately.

I understand the change from a branding perspective, but the impact was a loss of 2 functional slots for consumers.
It's a significant enough of a change to clearly detail out and it wasn't at my time of purchase.

 

Not only that I'm sure they have the old file for the older version in their CNC or water jet or whatever they are using. Would probably be a simple button press to get either version.

 

I was really on the fence about mentioning my customer service issue with them.. It feels nit picky, but end of the day I'm not super thrilled with it.

ordered min on BF as well, and was surprised it said 'rago' instead of the R. No worries I guess, but not what I was originally after. Well, when I went to install everything, mine had a buggered edge where the cutting and/or machining clearly caught it, and it wasn't de-burred before powder coating. Not too big a deal, I guess. I could hit it with a file and probably repaint the thing if I'd of bought it used, but brand new? I'll flip an email and see if I can exchange it.

A couple replies back and forth after they requested some pictures to send to their machining group, and it was radio silence. Then I got a shipment notification from FedEx and thought "Ok, cool." I replied, said thanks for taking care of it and quickly! Never got a response back, but its the holidays so its all good. Well, package shows up and its JB Weld and powder coat style spray paint.

....seriously? I feel like it's petty on my end, but still rubbed the wrong way. Frustrating because the product does exactly what I wanted, and does it extremely well. But the "rago" and the jagged edge are always there.

 

Crazy, sounds like Rago Fab might be starting to get too big for their britches or their QC is dropping off. Can easily happen with the state of things. Hopefully not!

 

I quit going on their website because their follow-up robot marketing emails are straight up annoying. Made sure to unsubscribe from everything. Sorry, Melissa Rago, but no more causal browsing from me. If I ever do need one of their products it’ll be a quick log on/log off purchase.

 

I created an account on Friday and then emailed about a mil discount. No reply to it, but I have already gotten 3 or 4 marketing emails from them.

 

Not sure why it's such an issue about the logo. There are a ton of companies that plaster their logos and names all over their products - after all it's a good business model for people to recognize and know the name. If your issue is with quality and fit/finish then fine......but whoever is complaining about having the logo or name of the company on the actual product, show me a better product that doesn't do the same thing.

 

I was thinking of getting one of these but got to thinking "Why bolt something on that I bolt another thing to?" I mean Why not just mount a ball on the dash and be done with it, save yourself the money, unless theres something I'm missing?

 

I look at it like this; all of us run around each and every day advertising multiple things just by wearing our clothes and shoes and then we jump into our vehicles that "advertise" what brand that we chose to purchase and in some cases WHERE we purchased that vehicle. There used to be a time where companies had to pay consumers to advertise on their stuff but now we pay often times MORE money for a product emblazoned with their logo, name, or identifiable symbol on it I would think because it is of better quality or has given us the least amount of issues from past purchases of the same brand, but this isn't the case I (it seems) in this instance. Evidently Rago is having a QA/QC issue along with a "The customer is always right" problem.

I have never heard of Rago or even seen a/ any products similar to this but I have now because of this thread and all the pictures of it both with "Rago" and "R" . It appears to be a really nice, sturdy "placeholder" for various stuff (I have no idea what this item sets someone back), but I can tell you that even if I did have a functional need for this in my Tundra, I would look elsewhere for a suitable product. If I have no choice but to advertise your product for you on MY Tundra then I would make sure that the product I have is one that I was completely satisfied with, along with their customer service, before I would decide to purchase another type of product from their site.

Again, if I did find a Dash Mount necessary for my Tundra I personally would inquire with another like product just based off what I have read in this thread alone. Bottomline, If I have to pay you for both your product and to advertise it for you then I am going to make sure that the product is beyond reproach, in my opinion.

 

I wish I had taken a pic of what the previous owner did. Just that, screwed into the dash, a ball mounted phone holder. I found it hideous. I found the Rago mount exactly what I needed. Plus it hid the screw holes left behind. My wife now has a place to put her phone too. I can mount my 10” iPad if I need it too. Everyone’s needs are different.

 

The rago dash mount fits exactly in the dash cubby that Toyota put above the radio. That was virtually useless space before. I had the ics mount previously and it wasn’t nearly as thought out. It was essentially just a square with slats to mount things to.

the rago looks great and has versatility in function. I have two ball mounts (one for my phone and one for my wife’s phone on trips. I can put a third to mount a gps, iPad, etc. I also have a variety of ways to use it unrelated to phones. I can clip my work parking fob to it, hang my wireless ear phones as they get charged, etc.

The fit and finish of mine was great and the backing plate allows for a very sturdy mount. My only complaint was the powder coat flakes off of the nutserts but nothing a black paint pen didn’t take care of.

 

So how much does this dash mount set one back anyways???