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UPDATE: Stay away/beware of Dallas paint correction (DPC) Shield ceramic coating

Discussion in 'Detailing' started by Pudge, Jun 9, 2019.

  1. Oct 20, 2019 at 10:20 PM
    #361
    mythreegirls

    mythreegirls New Member

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    Thanks for the post OP! I thought it was just my batch! I used it on my Tundra and Odyssey and so far nothing negative yet. I also have an M3 which I used CPro and the difference is night and day. Definitely get what you pay for! Here's a pic of my bottle after sitting for two weeks in a dark cardboard box. I live in San Francisco so it's not cold or hot here. I sent them an email so hopefully they'll reply. Thing that sucks is I bought two bottles!
     

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    Pudge [OP] likes this.
  2. Oct 21, 2019 at 12:00 PM
    #362
    mythreegirls

    mythreegirls New Member

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    Talked to one of the guys over at DPC about this. They are working on a new formula and have refunded me. Stand up guy.
     
  3. Oct 21, 2019 at 1:25 PM
    #363
    Pudge

    Pudge [OP] Super Secret Elite Member #7

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    I had to go thru PayPal and dispute it. I was one of the first people to buy it and they claimed no responsibility, told me it was my fault and said there were no defects with
    his product. I documented it pretty well here, emails included. He is far from a a standup guy. He is a complete sell out and a joke
     
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  4. Oct 28, 2019 at 12:51 AM
    #364
    chiromed0

    chiromed0 New Member

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    Hi Pudge. I don't own a Tundra...actually an X5 and a Cayman but I was searching the internet in the wee hours of the morning and came across your thread. I read the whole thing...I, too, bought Armor and Shield on the initial launch. I was planning on doing a complete paint correction on my wife's brand new X5 in the fall which I have done (amazing how new cars have awful paint). When I got the Shield I left it in the box and just stored it, never opened, in my cabinet. When I went to get it the entire bottle had "gelled" and turned to goo. I emailed Scott and he did respond quickly. However, like your experience I was not offered a refund, etc., but a "free bottle" with my next order. I'm not sure if that's so he doesn't have to expense the shipping cost or whatever but nevertheless it's useless since A) he's out of stock B) no mention of reformulating C) my project car is polished to perfection and needs a coating NOW. At any rate he did admit to others having the same problem, etc., and he states he sent some returned bottles back to his supplier for analysis. I have no idea if that's some dude sitting in a garage making garbage can batches of this stuff or what. I do appreciate his videos, I think he was well intentioned but I do agree this is not good customer service. I'm debating on using the "Armor" product since I have it already and it's going to waste if I don't. Anyway, thanks for making this thread. I had a tiny bit of liquid left in my bottle of Shield but I'll just toss it, not worth the risk to an $80K SUV...and making my wife mad. IMG_1024.jpg
     
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  5. Oct 28, 2019 at 8:15 PM
    #365
    Pudge

    Pudge [OP] Super Secret Elite Member #7

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    Ugh man I'm sorry this happened to you too. It makes my blood boil when I hear more about this. It's so bad that you didnt even get to open the bottle before it went bad. Absolutely unacceptable, and even more unacceptable that he knows this is his fault and not your fault yet he offers you no refund. I would start a credit card or PayPal dispute immediately. I would definitely stay away from the armour as well because who knows how shitty that could be. Scott is a complete piece if shit in my eyes, and a thief at this point. I found his offer a a discount or free bottle on your NEXT order to be insulting and it shows is arrogance and ignorance, he really thinks you would buy more shit from him? What an ass. I really hope you get some money back, don't give up til you do.
    The worst part is that you lost your time, you probably spent hours or days doing paint correction and now you can't add a layer of protection any time soon, or until a new shipment arrives. Your time is priceless and this ass wasted your time.

    Hop on autogeek or detailedimage, they both have sales and amazing customer service and fast shipping order up some Cquartz 3.0 and reload. That's legit stuff and just slightly more than the DPC crap.

    Keep on him, file a dispute, contact the BBB and don't let up. This guy deserves everything coming to him. He is a scammer and a lying thief
     
  6. Nov 2, 2019 at 8:12 AM
    #366
    Pudge

    Pudge [OP] Super Secret Elite Member #7

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    Good video, around the 4 minute mark he mentions that shield has been taken off the market due to storage and longevity issues.
    Also shows how this stuff does not hold up nearly as well as another value coating.

    https://youtu.be/Oxt3GT8DWsM
     
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  7. Nov 8, 2019 at 6:51 AM
    #367
    War Machine

    War Machine SSEM # 5 SKDM # 23

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    This video should be the death of Shield for anyone who watches it. Doesn’t perform nearly as well as CQuartz Lite, and the price is slightly better for the CarPro product.

    One of Scott’s constant arguments was how his product was more affordable than other ceramic coatings. He and his followers constantly used that as an argument that even with the shortcomings, it was still a better value than you could get elsewhere.

    This 100% proves him wrong. CQuartz Lite is a dollar less per ounce, and performs better. On top of that, Carpro is a company with an exceptional reputation, and a proven track record. Had they seen issues remotely like DPC Shield has, they wouldn’t have spent a second making excuses. They’d have pulled the product, and immediately refunded anyone who purchased it, no questions asked.
     
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  8. Nov 8, 2019 at 12:09 PM
    #368
    DarthMurdicide

    DarthMurdicide Executive Redneck

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    And this thread is STILL the number two result on a Google search of DPC Shield!!! Perfect example of consumers / community coming together and making a difference / saving people from this “coatastophe”!!
     
  9. Jan 24, 2020 at 2:25 PM
    #369
    owb2gp

    owb2gp New Member

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    @Pudge

    New version available. :spending:

    83878376_10157725464906061_3556958302409588736_n.jpg

    :popcorn:
     
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  10. Jan 24, 2020 at 2:31 PM
    #370
    Pudge

    Pudge [OP] Super Secret Elite Member #7

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    I'm in












    :boom:

    He still doesn't admit to the old stuff being a problem. He says even if it does congeal and harden that its still a value even if you cant use it all. He is such a clown. One of these days he will get what's coming to him.
     
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  11. Jan 24, 2020 at 2:49 PM
    #371
    Borgs

    Borgs New Member

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    “Shield Pro - new look, same formula and same long-lasting shine!”

    #marketing
     
  12. Jan 24, 2020 at 2:56 PM
    #372
    Pudge

    Pudge [OP] Super Secret Elite Member #7

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    The stuff sucks. It's a rip off and he doesn't stand behind his shit.
     
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  13. Jan 24, 2020 at 3:10 PM
    #373
    TRDFerguson

    TRDFerguson (╯°□°)╯︵ ┻━┻

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    Has he always had the Luxury Microfiber name or is this some new shit to bury his garbage reputation with DPC?
     
  14. Jan 24, 2020 at 3:44 PM
    #374
    Borgs

    Borgs New Member

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    “Shield Pro - new look, same formula and same long-lasting shine!”
     
  15. Jan 24, 2020 at 4:48 PM
    #375
    DJFaninTN

    DJFaninTN New Member

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    but he loves you! says so in all his videos :rofl::rofl::rofl:
     
  16. Jan 24, 2020 at 5:03 PM
    #376
    War Machine

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    @Pudge ain’t ready for the big leagues.
     
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  17. Jan 24, 2020 at 5:53 PM
    #377
    Borgs

    Borgs New Member

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    @War Machine - you should contact him, ask him for some free product, and then do a YouTube video review (on someone else’s truck of course).
     
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  18. Feb 10, 2020 at 4:44 AM
    #378
    War Machine

    War Machine SSEM # 5 SKDM # 23

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    @Pudge your boy got caught using stock photos to advertise his work.....

    B556C6EC-3C1B-4B5C-B7CD-67E064006B5C.jpg
    13368FEE-2BEA-4CCF-8BD5-6BA5D0A0EF56.jpg
     
  19. Feb 10, 2020 at 8:13 AM
    #379
    Pudge

    Pudge [OP] Super Secret Elite Member #7

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    Lol what a clown
     
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