Tundra engine recall - interesting news

Yes, get your oil changes at a documented Toyota dealer and only run Mobile 1 0w 20 and the factory filter. This does not surprise me at all. You must have everything documented at the dealers are connected to one another and can see service history.

 

that is bad advice unless guy has little to no equity in it. I would definitely be listing it for sale or trading it in once I got it back.

 

You cannot be forced to do service at the dealer. Total BS. As long as you have receipts & records, should not be an issue.

 

I’d argue it’s bad advice no matter what unless you don’t need a decent credit score for the next 7 years.

 

True there is consumer protection that it shouldn't matter where you get your oil changed. However, in this case the dealer or TUSA said that was the issue.

 

Exactly. People love to add terms to a warranty. Just because you see a crappy dealer taking advantage of a guy doesn't mean the terms of the warranty have changed. Notice how the dealer can't point to anything specific the other shop supposedly did wrong. Like wrong filter, filter housing not correctly installed, no o-ring, etc.

Nothing.

Just "you did the last oil change somewhere else so we're voiding the warranty. You can pay for the new short block yourself if you want your truck."

 

This is

• directly related
• on topic
• interesting

and you're still gonna complain?

 

Honestly I’d just file a lawsuit and let the dealer explain to Toyota what they did. Of course that does take some skills/knowledge but if they want to play, let’s play. My guess is Toyota would quickly agree to warranty the engine and pay the costs of the lawsuit.

 

There is always a back story that is not being shared. 3 sides to every internet story.-

 

I have a 10 year 150k mile warranty via Assurant Platinum. I can guarantee you until that warranty is finished that I will only get oil changes and service at Toyota dealers. Some charge less than others and there is no set rate each dealer charges. I get my oil changed and tires rotated for 70-85 bucks at one dealer. The dealer I bought it from charges 100 bucks, but I will be getting that done at Toyota dealers.

 

My thoughts exactly…time will tell. No issues on my Pro yet…2/23 build date. I have babied it, done oil & all other recalls, just under 12k miles. I have an 03 Highlander with around 230k miles that I still use to offset miles on the Tundra, plus l can be tough on the Highlander, leave it places & not worry about it.

 

This is very different from my how I buy a Toyota: buy the vehicle and never return to the dealer ever again for any reason whatsoever. Factory warranty runs out having never been used.

 

Wow, gee you do not own a 3rd gen with launch issues. I have never changed the oil on my STI at the dealer. I have always done it myself. Of course, it is ten years old this year and only has 24k miles. I run Motul in it due to the stability of the oil for sitting long periods of time. I change it 2x a year and it is based upon time not mileage.

Toyota has gotten more like the other manufactures regarding its customers, I do not or would not want to give them any reason to deny a valid claim. Lawsuits take years, warranty work takes a month or two.

 

This story has a couple of issues. I can ALMOST guarantee that we are only getting half the story. The tech MAY have only drained 2 quarts of oil out of it for all we know. That being said the customer should not be on the hook. Should be Toyota or Take 5 paying for this

 

This is one of those things that the dealer could easily point to in order to show that Take 5 actually did something wrong. Again, if the oil level was wrong, if the wrong filter had been used, if the filter was cross-threaded, if the O-rings weren't in the right spot, etc, this would clearly show what Take 5 did wrong. But there is nothing from the dealer other than "it's Take 5's fault" without pointing to any reason why. That's ridiculous. Thus, it stands to reason that Take 5 did a proper oil change, and they even used an OEM filter.

Toyota should 100% be on the hook for replacing this engine, and it should be a long block, not a short block. The customer is getting screwed twice: once by the dealer for shifting the blame with zero proof, and once by Toyota because engines are still failing outside the recall period.

 

that was not advice, wasn't meant to be at all.

I'll I said was I would be tempted to tell them to keep the MOFO, more of a joke in frustration.

we all know that would be stupid, but also how most would feel at that point.

 

I wasn't complaining.

 

and maybe a third time by Take5 when they deny they did anything wrong, which you know damn well they would, and maybe or maybe not rightfully so

 

Without quotes, I'm going to address a few things discussed on the last two pages:

- The case of the guy whose warranty has been denied. The dealer and Toyota would not deny warranty lightly given the sensitivity of the Tundra engine recall which has been all over the media. If they denied warranty they most likely have sufficient evidence to support the case. They would not expose themselves to more bad press and potential lawsuits without evidence. Do I trust the dealer? No. But I trust 90% of small, independent shops even less. There are some good independent shops, but most of them are just as bad as or worse than an average dealer. At least dealer has the manufacturer's pressure to fix things if they screw up. An independent shop will just tell you to take a hike and there is little you can do about it.

- This is very interesting (see the highlighted part)


Basically, Toyota is acknowledging that hybrid engines are failing, too, although they can get away without a recall because of the hybrid powertrain. But the this confirms that hybrids have the same problem.

- Regarding the cost of short-block vs. long-block replacement for hybrids. Replacing the entire engine instead of having to pay the dealer to rebuild it is probably cheaper for Toyota. But the cost is not the only issue here. Building 100k engines is not trivial and splitting the workload between Toyota factory (building complete new engines) and dealers (for short block replacements) is a way to shorten the overall duration of the problem.

 

I read somewhere, (I forgot where so don't wear me out) that Toyotas actual cost for these complete engines comes in at around $3000. I can believe this. I just wonder the difference in parts and more labor to do the short block replacement. They have it all down to a science when they have new engines rolling off the assembly line one every minute.

 

I'd love to see the look on the repo dudes face. LOL

 

Agree they must've found something odd for denial. Perhaps they found a low oil pressure event in downloaded ECU data and the owner kept it running. Also odd #5 rod bearing as most issues seem to be #1 or 4 crank bearing. Only Toyota knows.

 

I do believe that it’s been established that there are in fact differences between hybrid and non hybrid long blocks. Might be part of the reason the short block had to be rebuilt since they don’t have the hybrids ready to go.

 

Probably one of my posts or videos. That's the retail price, which I learned through a bunch of hate comments, is not the actual price. I don't think it is that far off though when adding in labor, transportation costs and time lost from the owner.

One of my colleagues suggested the actual price of each engine would be just $5k. I LOL'd out loud at that idea. I just bought a 375 V8 for my '62 and it was $6,000. That's a real basic engine. I can't imagine a 2022 engine would be that cheap.

 

I was thinking of total COST to Toyota. It's cheap for them to manufacture these compared to what they cost consumers.

 

I've thought about that as well. I did the math of $30k times 100,000 and that doesn't seem right either. In the end, I don't think we will ever know the actual true cost considering all the factors involved.

 

Something interesting was just dropped by Toyota/Lexus.

Special Service Campaign for the 2022-2024 Lexus LX 600 - 24LC04

 

So Take 5 oil change did the oil change 1000 miles before the engine failed from lack of oil pressure...I think I would probably send the complaint/suit over to the Take 5 oil change place first. They are the last to touch the vehicle. I won't let any Take 5 car wash an and oil change touch my vehicles after one of them destroyed a transmission for me years ago. Luckily it was so obvious they had no choice than to pay a dealer to have a new one put in it.

I had another one of those places put the wrong fluid into a rear differential once, again they bought me a new rear diff when it started causing issues.

 

They don’t have that around here, is take 5 like a super low end oil and lube type shop or something ?

I wonder if they put the wrong viscosity in like something way too thick to get through this super tight tolerance motor by accident

 

It is, like a Jiffy lube. I classify them all the same