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Toyota paid for my LED Pros

Discussion in '2.5 Gen Tundras (2014-2021)' started by EarlyRiser, Jan 3, 2022.

  1. Jun 15, 2022 at 3:38 AM
    #271
    pursuit2550

    pursuit2550 New Member

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    I can remember but it was around the same time this thread started. Yes they are different numbers.
     
  2. Jun 15, 2022 at 3:39 AM
    #272
    tgeruntho

    tgeruntho New Member

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    Toyota asked for more info on my LED upgrade and then denied my claim. Why did they even bother.
     
  3. Jun 15, 2022 at 4:03 AM
    #273
    Tundra234

    Tundra234 New Member

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    Ok sounds like the same theory as mine that they are denying/closing claims that were sent in before the remedy. Fingers crossed that we both are successful on the 2nd one submitted after the remedy.
     
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  4. Jun 15, 2022 at 4:04 AM
    #274
    Tundra234

    Tundra234 New Member

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    When did you buy your leds and when did you submit yours?
     
  5. Jun 15, 2022 at 9:14 AM
    #275
    tgeruntho

    tgeruntho New Member

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    I think I submitted 12/21, should I resubmit? Is the second submittal more likely to be accepted?
     
  6. Jun 15, 2022 at 9:23 AM
    #276
    Tundra234

    Tundra234 New Member

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    Yes, resubmit it. They told me to resubmit mine after the remedy came out.
     
  7. Jun 15, 2022 at 2:33 PM
    #277
    tgeruntho

    tgeruntho New Member

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    What web site has the highest reimbursement success rate? I am playing dumb here, can someone post the submit location? Thanks in advance.
     
  8. Jun 15, 2022 at 2:39 PM
    #278
    Tundra234

    Tundra234 New Member

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    It's the Toyota owners site.
     
  9. Jun 23, 2022 at 12:45 PM
    #279
    Teebo502

    Teebo502 TUNDRA LIFE

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    Chrome Delete, OEM TRD Pro Exhaust, Red Leather Seats, OEM TRD Pro Led Headlights, Steering Wheel Mod, Window Tint, Bed cover, 2" Front Level, REXING V1P Pro Dash Cam.
    I just received a letter from Toyota regarding my claim, and this is from my first claim under the original site that Toyota had up. I filed a second claim, because I couldn’t find my original claim number. Here is what they said.

    0A6C02C3-5F57-495E-97E0-81C6835D9D5D.jpg
     
  10. Jun 23, 2022 at 12:58 PM
    #280
    pursuit2550

    pursuit2550 New Member

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    Geez. They know why its being repaired. Also it doesn't take a rocket scientist to replace headlights, so why take it to a dealer. Shit they couldn't even make a simple wiring harness work without it catching on fire. I swear I think Manuf try to get away from paying stuff.
     
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  11. Jun 23, 2022 at 1:17 PM
    #281
    Tundra234

    Tundra234 New Member

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    When did you file the first one and when did you file the second one? They are closing out claims that were filed before the remedy release. They said that customers must resubmit after the remedy release which was around early to mid May IIRC.
     
  12. Jun 23, 2022 at 2:02 PM
    #282
    Teebo502

    Teebo502 TUNDRA LIFE

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    I filed my fist claim back in January of this year, and then filed another claim in May of this year.
     
  13. Jun 23, 2022 at 2:07 PM
    #283
    Teebo502

    Teebo502 TUNDRA LIFE

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    The funny thing is, when I replaced my headlights there was no recall. I didn’t find out about the recall until I brought my truck in for service in November 2021, and that’s when they advised me of a headlight recall.
     
  14. Jun 23, 2022 at 2:22 PM
    #284
    pursuit2550

    pursuit2550 New Member

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    I wonder what the total cost of the new harness and labor is?
     
  15. Jun 23, 2022 at 2:26 PM
    #285
    Tundra234

    Tundra234 New Member

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    The labor time is estimated at 3.5 hours so there a few hundred to start with.
     
  16. Jun 23, 2022 at 3:27 PM
    #286
    Tundra234

    Tundra234 New Member

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    You are about in the same boat as myself and a couple others here. I did my first one in Feb and that one was recently closed as of a couple of weeks ago. I submitted the 2nd one on May 25th and still waiting on a response to that one.
     
  17. Jun 24, 2022 at 3:46 PM
    #287
    pursuit2550

    pursuit2550 New Member

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    What a let down. No matter what I said they would not change their mind. I told them that if I had halogens and noting was wrong with my harness, then what guarantee does Toyota give me that it won't burn up 6 months down the line. The guy kept going in circles about how I understand your situation, blah, blah, blah. He said once its reviewed and closed nothing can be done. I asked him how is it possible that others are getting paid. No answers, its a case by case situation. I told him how can it be a case by case situation if its all for the same thing? No answer. I guess they are losing their ASSES on the 3rd Gen and are trying to avoid paying out claims. Oh well I tried. Good luck to the others that filed a claim.
     
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  18. Jun 25, 2022 at 4:24 PM
    #288
    xJuice

    xJuice This guy...

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    Some early ones probably got approved before they realized everyone did this as a mod for fun. They aren't trying to 'get away from paying people.' They aren't in the business of modding folks vehicles for them.
     
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  19. Jun 25, 2022 at 4:32 PM
    #289
    Tundra234

    Tundra234 New Member

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    They wrote the recall and they are the ones that said reimbursement was eligible if repairs were made prior to the recall. I'm guess approval or disapproval depends on the person that looks at it.
     
  20. Jun 28, 2022 at 11:09 AM
    #290
    Tundra234

    Tundra234 New Member

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    Latest update on mine. The circled was added within the last day or two.
     
    Last edited: Jul 5, 2022
  21. Jun 28, 2022 at 11:38 AM
    #291
    pursuit2550

    pursuit2550 New Member

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    What the hell. Why would they say to submit a new inquiry? Did you call and find out the out come of the closed claim?
     
  22. Jun 28, 2022 at 11:40 AM
    #292
    Tundra234

    Tundra234 New Member

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    I'm getting ready to call.
     
  23. Jun 28, 2022 at 12:04 PM
    #293
    Tundra234

    Tundra234 New Member

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    Ok so mine is under review at the reimbursement office. She said once the claim moves from submission level to review level, it will show closed when we log in to see the status, even though its still pending. Once approved or disapproved, we would get an email.
     
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  24. Jun 28, 2022 at 3:02 PM
    #294
    eagleguy

    eagleguy New Member

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    When I had their harness replaced under warranty which took a whole day (LOL), I was told good that I didn't swap to LED's as they were not honoring anymore claims.
     
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  25. Jun 28, 2022 at 3:08 PM
    #295
    pursuit2550

    pursuit2550 New Member

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    Toyota prefers to pay a tech a whole day to swap a probably $1000 harness than to pay out $700 for LED lights. That will never make sense to me. I am still glad I swapped to LED.
    Did you get to see the harness? Was it a complete engine harness or a sub harness. I was looking for the headlight harness and no luck. Only shows a engine bay harness.
     
  26. Jun 28, 2022 at 3:29 PM
    #296
    Tundra234

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    That is pure BS......I would take it with a grain of salt. Toyota is still processing claims. Now they may not honor claims submitted after a certain date...ie after the recall release, but they are still processing the legitimate claims that met the requirements for possible reimbursement.
     
  27. Jun 28, 2022 at 3:30 PM
    #297
    Tundra234

    Tundra234 New Member

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    I will have to find the harness documentation that went along with the recall but it was quite a bit more than $1000.
     
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  28. Jun 28, 2022 at 3:36 PM
    #298
    Tundra234

    Tundra234 New Member

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    Post #185 has the harness documentation that led to the recall. Some of those part numbers are $2600 for the main enginebay harness.
     
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  29. Jun 28, 2022 at 3:47 PM
    #299
    pursuit2550

    pursuit2550 New Member

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    Holy crap. So even more stupid on Toyotas part to not pay out $700 for LED lights. So its probably a total of $3000-3500 parts and labor.
     
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  30. Jun 28, 2022 at 4:21 PM
    #300
    Tundra234

    Tundra234 New Member

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    Yep...I googled some of those part numbers on that sheet.....:eek:. Most technicians are changing the harness because they have to, not because they want to. I've seen some of them....lazy as hell.
     

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