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Toyota Acknowledges Defects on My 2019 Tundra, but Refuses to Fix Them

Discussion in '3rd Gen Tundras (2014+)' started by Steve C., Jan 11, 2020.

  1. Jan 13, 2020 at 11:59 AM
    #61
    Jbehredt

    Jbehredt Unspecified Error 413

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    Buy a Ram. Here the leading edge of the rear door on a 2019 with 8k. Now that’s how you align panels!

    8E06E525-D152-46E5-B257-1FD11C4DB72F.jpg
     
    Cpl_Punishment and AZBoatHauler like this.
  2. Jan 13, 2020 at 2:09 PM
    #62
    Jaque8

    Jaque8 New Member

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    You have in fact had these problems you just haven't noticed because you're probably not OCD like OP, and I bet if OP posted pics of these "issues" you'd realize its not something you'd personally ever complain about. As a former detailer that did paint correction I can find imperfections on literally ANY brand new vehicle <$100k, they'll just for the most part be too small to bother dealing with.

    OP has some untreated rail dust, slightly misaligned bed, and slightly off trim piece. Its understandable that they aren't covered by warranty, but they're easy fixes nonetheless and OP should just go to a bodyshop to align the bed if it really bothers him that much, then get a detailer to correct the paint, trim piece sounds like there's DIY solutions.
     
  3. Jan 13, 2020 at 2:12 PM
    #63
    WrigglingWilly

    WrigglingWilly New Member

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    I always had to switch dealers to get my trucks issues fixed, it seems. Have you tried different dealers?
     
  4. Jan 13, 2020 at 2:28 PM
    #64
    Woodguy65

    Woodguy65 New Member

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    These are not issues I would complain about but to each his own.

    I saw a thread on here couple years ago about a guy who’s Father in law spilled coffee in his new truck and he was literally talking about trading it in and buying a new one because of the coffee smell. I thought that was a tad over the top. So whatever - if you have the time to waste go fir it.
     
  5. Jan 13, 2020 at 2:57 PM
    #65
    Rustedfenders

    Rustedfenders If it ain't broke, don't fix it.

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    Aries 4" Bull Bar, so far

    Toyota Corporate# 1-800-331-4331
     
    Steve C. [OP] likes this.
  6. Jan 13, 2020 at 4:15 PM
    #66
    szabo101

    szabo101 New Member

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    I call Bull****!

    1. "Specs" your iphone can't pick up, your eyes can't freaking see.

    2. Your truck has an aftermarket lift/level, wheels, and tires. If it is obviously uneven when looking at it now, and you didn't notice before you bought it, you should be talking to whoever put your aftermarket stuff on it, not Toyota.

    3. Just like Tundralaw wanted a recall for a bed squeak after he put an aftermarket lift on his truck (that of course had nothing to do with it and is a problem no one else seems to have), this whole thing smells fishy to me.
     
  7. Jan 13, 2020 at 5:00 PM
    #67
    Johnsonman

    Johnsonman New Member

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    LED headlamps/fogs; interior footlamps.
    Moral of the story is if it matters to you, you'd better go over the vehicle with a "fine toothed comb" before you sign. You're only somebody until you sign, then its a very different story.

    I've had friends spend 4+ hours going over every inch, inside and out, with a dealership sales rep present taking notes and photos of all the stuff they need to fix before he signs.

    Smart move we could all learn from, eh? : ^ )))
     
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  8. Jan 13, 2020 at 5:12 PM
    #68
    phogallen

    phogallen My Last Mid-Life Crisis

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    TRD Pro Grill, front bumper end caps, mirror caps and door handles blacked out. ATC Cap, Cap Pack 6 Gun Drawer, LED lights in CAP, Rhino rails on top, 12 volt accessory plugs. Weathertech floor mats, after market antenae. 45 Ceramic tint film to driver and passenger door. Coachbuilder shims ,+2 shackles, steering kit, bumper shims, Bora 1.25 wheel spacers Bilstein 5100's on mid setting. BW flares with blacked out Route 66 screws. Gloss black powder coated OEM rims and Cooper 295/70/18 Cooper ST MAXX. Tech12Volt sound system upgrade...JL C2's doors and C1's on dash, 5 channel JL amp, 2 10inch subs in custom box and DSR1 sound processor...Soundskins in doors and back wall. Trunk and body badges removed. Powder coated tow hooks red. Linex bed lining front bra film and flares along with full ceramic coat. Ceramic Pro interior plus windshield treatment. Toyota running boards and TRD anti sway bars in front and rear along with blacked out exhaust tip. TRD door latch cover plates. Full VLED light upgrade puddle, license, interior added footwell plus rear tail light brake, reverse. Added ASM turn signal LED's in front. OPT 7 tailgate light in red. Baja Design amber squadrons wc in front and SR2 Pro's in amber on rear bumper. Filmed reverse light in back, added red shackle on tow hitch and new license plate in front. Custom painted badge on tailgate. 3M crystalline on windshield and sunroof. Ceramic window film on rear seat windows. Added dirty deeds 8 inch stainless and summit racing dual tip. Soundproofed floor with foam and mass loaded vinyl. Black Bedslide added to bed. Thew the OPT 7 tailgate light in the trash and replaced with Putco Blade
    Huge difference between dealers...good luck. If the dealer says they are going to make it right and they tell corp to get behind them they usually do.
     
  9. Jan 13, 2020 at 6:14 PM
    #69
    jtwags

    jtwags Concrete jungle

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    For sure, dealers really do make the difference.

    Advisor and lead mechanics make or break the experience. I had a crappy advisor at purchasing dealership at first and switched to the advisor next to him on my next visit and it was night and day difference in how my issues were handled. Now I have a warped cowl trim issue causing rubber to pull away from lower windshield and live in a new area so I am not looking forward to finding out if new dealer/advisor is going to make it easy and fix or give me the runaround and say its normal. Fingers crossed.
     
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  10. Jan 13, 2020 at 6:18 PM
    #70
    porkitt

    porkitt New Member

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    Coming from someone who drives a DeLorean and travels through time

    :rofl::rofl::rofl:
     
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  11. Jan 13, 2020 at 6:36 PM
    #71
    BTBAKER

    BTBAKER ..........

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    It’s time to head to the Ram forum or add that Dodge as your 4th vehicle in 5 years to your signature.
     
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  12. Jan 13, 2020 at 6:53 PM
    #72
    TundraLaw

    TundraLaw New Member

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    lol mine is not like that.
     
  13. Jan 13, 2020 at 6:53 PM
    #73
    TundraLaw

    TundraLaw New Member

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    good one!
     
  14. Jan 13, 2020 at 7:41 PM
    #74
    BTBAKER

    BTBAKER ..........

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    Thank you.
     
  15. Jan 13, 2020 at 7:50 PM
    #75
    BTBAKER

    BTBAKER ..........

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    https://www.ramforum.com/threads/transmission-ordeal.153025/
    This guy had 15,000 trouble free miles before his POS had tranny problems. Pretty good for a Dodge.
    But, we are driving the POS and you’re driving the perfect beast. like I said, you can head on over to the Ram forums and see all the pissed off owners for yourself instead of trolling on a site focused on a truck you no longer own. You must be very bored.
     
    Last edited: Jan 14, 2020 at 5:23 AM
    Cpl_Punishment and Ruggybuggy like this.
  16. Jan 13, 2020 at 9:23 PM
    #76
    panicman

    panicman Everyone remain calm.

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    Moderator, I think this thread needs a generous dab of red THREADLOCK!!
     
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  17. Jan 14, 2020 at 8:39 AM
    #77
    showtime240

    showtime240 New Member

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    Sometimes the paint specs are from the environment.

    Does a clay bar or light compound take off the specs or are they under the clear?
    That would annoy me.
    Last dealership I purchased my car, paid $300+ for a full exterior detail that took off those specs.
     
  18. Jan 14, 2020 at 8:54 AM
    #78
    Steve C.

    Steve C. [OP] New Member

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    They appear to be in the black paint under the clear.
     
  19. Jan 14, 2020 at 8:56 AM
    #79
    Steve C.

    Steve C. [OP] New Member

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    Yes thank you. I have had a case open with them since October.
     
  20. Jan 15, 2020 at 1:49 PM
    #80
    plumber802

    plumber802 New Member

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    Subscribing for the outcome. Steve C. I hope that you get those issues resolved so that you can start enjoying your truck.
     
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