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Tailgate won't lock/unlock

Discussion in '2.5 Gen Tundras (2014-2021)' started by Baconator, Sep 1, 2017.

  1. Sep 1, 2017 at 10:49 AM
    #1
    Baconator

    Baconator [OP] New Member

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    I picked up a used 2016 SR5 and I was trying to lock the tailgate but it won't lock. They key won't turn it either way. Is there a known issue with this? Am hoping to install a pop lock but want to be able to lock it in the interim to avoid theft of the tailgate.
     
  2. Sep 1, 2017 at 11:00 AM
    #2
    T-Rex266

    T-Rex266 Elon approved Staff Member

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    Never heard of it. Is there dirt inside the tumbler anywhere? You have a 2016 so it should be warrantied if something is wrong with the lock itself
     
    TheBeast likes this.
  3. Sep 1, 2017 at 1:22 PM
    #3
    Baconator

    Baconator [OP] New Member

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    It seems like maybe the key isn't going in all of the way. I'll take it in.
     
    NewImprovedRon likes this.
  4. Sep 3, 2017 at 10:41 AM
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    BDridge1

    BDridge1 New Member

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    Car might have been hit in the ass and tailgate replaced entirely. If they left the original lock cylinder in the replacement, your key goes in and doesn't turn because it's the wrong key. IMHO
     
  5. Sep 3, 2017 at 10:46 AM
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    Baconator

    Baconator [OP] New Member

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    Hadn't considered that. Hope they can just fix it at the dealership
     
  6. Dec 4, 2020 at 12:47 PM
    #6
    scharring100

    scharring100 New Member

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    2016 Tundra, my tailgate wont lock with the key, it happened once before and after slamming it shut it i was able to use the key to lock it, not under warrentee, the key will turn both ways and was able to unlock now key wont lock it, common problem? anybody know of a quick fix?
     
  7. Dec 7, 2020 at 4:23 PM
    #7
    skylinekin

    skylinekin New Member

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    Do you have another key you can try? Does the key work to lock/unlock the glovebox lock?
     
  8. Dec 7, 2020 at 4:42 PM
    #8
    joonbug

    joonbug °°°°°°°°°°

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    Just remove the cover and open it up. Bet it’ll be obvious once you look inside.
     
    LKTundra likes this.
  9. Dec 7, 2020 at 5:50 PM
    #9
    Dalandshark

    Dalandshark Infected with 5G

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    Have to push on mine a little for the key to turn. I haven’t looked into how to adjust anything yet.
     
  10. Dec 9, 2020 at 7:36 AM
    #10
    scharring100

    scharring100 New Member

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    Thanks for the advice, I am trying it all, yes, the different key operates the same and both open and lock the glove box so I assume it is in the tailgate mechanism itself.
     
  11. Dec 15, 2020 at 6:44 AM
    #11
    scharring100

    scharring100 New Member

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    I can get it to lock now but it takes some manipulation of the key and the lock. To fix the problem, once and for all, I will probably replace the assembly. Thanks for the advise
     
  12. Dec 15, 2020 at 7:35 AM
    #12
    1lowlife

    1lowlife Toxic prick and pavement princess..

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    Last edited: Dec 15, 2020
    panicman likes this.

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