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Ship hold vs QC hold

Discussion in '3rd Gen Tundras (2022+)' started by Reddhills, Jan 19, 2023.

  1. Jan 19, 2023 at 6:18 PM
    #1
    Reddhills

    Reddhills [OP] New Member

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    Obviously everyone on here is well aware of what a QC hold means by now. But if you’ve been told there is a ship hold at port, what does that mean exactly?
     
  2. Jan 23, 2023 at 6:28 AM
    #2
    Mick1953

    Mick1953 New Member

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    For myself, I ordered my 2023 Toyota Tundra, Army Green, 1794 Edition, TRD off road, I-Force Max truck on November 19, 2022. I was first told it would be delivered by December 29, 2022. It now has a ship hold on it and I'm told hopefully it will be here the second week of March 2023. From what I've seen on the Net it has to do with a computer programing glitch for the digital display. I can't get any information from the dealer, they just say it's still on a ship hold. Last November, I made a $1,000 deposit to secure the truck. I've told the dealer if I don't get it my truck by the middle of March, I want my $1,000 deposit back. I feel like a kid on Christmas Eve but Christmas day keeps getting postponed.
     
    Retired...finally likes this.
  3. Jan 23, 2023 at 6:29 AM
    #3
    Reddhills

    Reddhills [OP] New Member

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    Right on, we have the same color and build! Mine was built 12/12, been at port since 12/29
     
  4. Jan 23, 2023 at 6:31 AM
    #4
    Breathing Borla

    Breathing Borla New Member

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    wouldn't you rather them fix everything prior to taking delivery instead of getting it and then being pissed there are things wrong?
     
  5. Jan 23, 2023 at 6:34 AM
    #5
    Reddhills

    Reddhills [OP] New Member

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    Oh of course. But they are either really slow at figuring this out or it is happening under some very specific race conditions. My delivery date went from 1/9, to 2/10, to 3/10 over the past 3-4 weeks so the carrot is just dangling at this point

    Edit: to add, I just wish there was better communication from Toyota down on things like this
     
  6. Jan 23, 2023 at 6:41 AM
    #6
    Mick1953

    Mick1953 New Member

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    I've read horror stories where one individual waited 10 months for his truck and another waited 8 months. I'll be happy if I can get my truck in March after 4 months.
     
  7. Jan 23, 2023 at 10:47 AM
    #7
    ChuckL

    ChuckL New Member

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    My Army Green Limited OR has a build date of 1/27. Haven't heard any update as of yet. Waited 6 months just for allotment.
     
    Last edited: Jan 23, 2023
  8. Jan 23, 2023 at 11:38 AM
    #8
    ArticTundra

    ArticTundra New Member

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    hopefully in just a few days you'll get a permanent VIN and be on the short track for delivery! My build date is 2/7 so I'm not far behind
     
    jsf343 and ChuckL[QUOTED] like this.
  9. Jan 23, 2023 at 12:02 PM
    #9
    jsf343

    jsf343 New Member

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    That is my build date as well, really anxious to get it built and shipped but reading all of this makes me nervous. What trim are you getting?
     
  10. Jan 23, 2023 at 12:54 PM
    #10
    ArticTundra

    ArticTundra New Member

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    Limited Off Road crew cab 5.5 in Lunar Rock. You?
     
  11. Jan 23, 2023 at 1:34 PM
    #11
    jsf343

    jsf343 New Member

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    Solar Octane Trd Pro, Lunar was my first choice but cant get in pro anymore, love that color, But...SO is great color as well.

    fingers crossed our ship dates stick!
     
  12. Jan 23, 2023 at 1:45 PM
    #12
    nodak67

    nodak67 New Member

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    a ship hold is to ensure those on QC hold are processed first, then once those are done the ship holds are processed (to ensure more shipped vehicles are not put on QC hold once they arrived at a port).
     
    Kentucky Tundra likes this.
  13. Jan 23, 2023 at 1:56 PM
    #13
    Reddhills

    Reddhills [OP] New Member

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    I’m on a ship hold at port, with no apparent Qc hold
     
  14. Jan 23, 2023 at 6:46 PM
    #14
    nodak67

    nodak67 New Member

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    right now the latest i have heard is that the tundra is on a software update qc hold. its not the "a" pillar fix that is holding the rav4 and highlanders on qc hold currently.

    the rav4/ highlander fix is supposedly coming out feb-5 and the tundra qc hold is suppose to clear on feb-15.
     
  15. Jan 23, 2023 at 7:26 PM
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    Yota man

    Yota man New Member

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    I had mine Tundra limited 4x4 crew max with 6.5 bed on Jan 5 I was told by the dealer at that time it would be 45 to 60 days in which I was fine with then a week later I called my salesman and I am told they don't know when it will arrive my problem is I put 1,000.00 down if I would have known there were still having issues I would have not given them my money until the trucks started showing up on the lots needless to say I am pissed
     
  16. Jan 23, 2023 at 8:13 PM
    #16
    ArticTundra

    ArticTundra New Member

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    Isn't it funny how they can be literally built on the same day, at the same place, yet only one is allowed Lunar Rock?

    Thread Jack!
     
  17. Jan 24, 2023 at 8:12 PM
    #17
    jproy12

    jproy12 New Member

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    Wonder if it also affects Canadian builds... :confused::confused:
     
  18. Jan 24, 2023 at 9:02 PM
    #18
    Descend

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    Toyota has had my $1,000 since August of '21. Now the truck is caught up in the QC hold.
     
  19. Jan 25, 2023 at 9:26 PM
    #19
    Cmaze

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    Ordered a 23 wind Chill Pearl Limited Trd Off Road June 17th, was told it would arrive October 17-Dec 17, 2022. Was then told Dec 9th it would be 45 days, was told today it’s going to be at least another 30 days. Starting to get real impatient.
     
  20. Jan 27, 2023 at 12:08 PM
    #20
    ChuckL

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    Called my dealer today and they are saying Build date of 2/6. Nothing was mentioned about a QC hold.

     
  21. Jan 28, 2023 at 5:25 AM
    #21
    DaveE

    DaveE New Member

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    :notsure::monocle:
     
  22. Jan 28, 2023 at 6:30 AM
    #22
    Buildn

    Buildn 2022 Tundra Limited CM 6.5 Bed TRD Off Road

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    TRD Air Filters, Front door windows tinted to match the rears. Wheel locks, Talons Garage cat shield, Tyger Automotive soft tonneau cover, WeatherTech floor mats with Tuff Skinz Custom Emblem kit, Toyota OEM Emblem Black Out kit. AVS vent covers on all four doors, Red Tundra letters on front bumper & TRD highlighted in Red on front grille. Tailgate Tundra Letters in Black.
    I have been in your shoes so let me help shed some light.

    In early June of 2022 I also put a grand deposit down on my Tundra. I tracked the truck through the rail system which showed me a ship date of late June and of a delivery date to my local yard of early July. Around the 4th of July the rail showed delivery to my local yard near Cleveland, Ohio. Then the dreaded news from my sales person said it was in QC Hold!
    Like you I wanted to know what the heck does this mean!? I did receive my truck on August 11 which is the same day it was shipped from the holding rail yard.

    I was fortunate enough to meet a “Local Toyota Engineer “ In the fall of 2022. I had some issues with my Tundra and Toyota was in the area and wanted to take a look at my truck. In that time I asked the engineer about the QC hold process. Long story short Toyota sends out Local Engineers in your region to go to either dealerships and rail yards to perform work on Toyota vehicles that require specifics that your mechanics cannot do.

    In our cases the QC holds are because there is a quality or materials or software upgrade/fix from Toyota that became active after the ship date. In my case it was a back up camera issue that had to have a software fix. I told the engineer that my back up camera update could have easily been done by my local Toyota mechanic and the engineer said that it falls under the NTSB regulations that once the vehicles leave the plant they cannot to be sold / released until all vehicles meet the NTSB requirements.

    The problem with QC hold is availability of the local Toyota engineers. There is only a handful and we wait until the vehicles are fixed. Unfortunately this is a grey area and the dealer and customers are left in the dark on specifics.

    While I tracked my Tundra to the rail yard and it sat for a month! My local dealership received Tundras that were built after mine! It was so frustrating to say the least.

    Hope this helps with understanding the QC hold process at least for our vehicles.
     
    Last edited: Jan 28, 2023 at 6:36 AM
  23. Jan 28, 2023 at 7:15 AM
    #23
    Buildn

    Buildn 2022 Tundra Limited CM 6.5 Bed TRD Off Road

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    Ordering vs Allocation

    For some of you that this applies to I should probably help with the clarity of the Toyota receiving process.

    All of us cannot order a specific Toyota vehicle.
    All Toyota dealers get monthly allocations. This is dependent on your local Toyota dealership volume and also Toyota’s availability of materials when assembled. It takes 1 day to build our Tundras from start to finish.
    As far as what your local dealer tells you or promises you is at the sole discretion of your sales person.
    Toyota on a monthly basis will tell your local dealer what is allocated for them and the vehicles are given a temporary VIN # Once the vehicles are scheduled to be built and are built your sales person will then give you the permanent VIN #

    Once you are given the permanent VIN # is when you are able to track it and that’s when your clock should start.

    So it’s best to keep an open mind for actual delivery dates until you have the permanent VIN.
     
  24. Jan 30, 2023 at 5:37 AM
    #24
    nodak67

    nodak67 New Member

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    jproy12 likes this.

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