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RRW Rock Sliders

Discussion in '3rd Gen Tundras (2014-2021)' started by YotaBro, Jan 14, 2021.

  1. Feb 12, 2021 at 3:06 PM
    #241
    YotaBro

    YotaBro [OP] This forum will make me broke

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    Lots of shenanigans.
    Doesn't sound like it :rofl:
     
    saybng and BravoDeltaRomeo like this.
  2. Feb 12, 2021 at 4:15 PM
    #242
    Nickj619

    Nickj619 New Member

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    I did, I really didn’t experience bad customer service at all. They refunded me $100 of my purchase price to make up for having to modify the sliders
     
  3. Feb 12, 2021 at 4:24 PM
    #243
    The Patriot 1776

    The Patriot 1776 Asskick Fabrication: Shit Is Sick!

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    I have not.
     
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  4. Feb 16, 2021 at 7:32 PM
    #244
    BravoDeltaRomeo

    BravoDeltaRomeo Old Man Blue

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    Anyone bump?

    Was the Michael who joined even the same Michael as RRW owner or someone having fun with us?

    RRW.Michael was last seen: Thursday at 12:36 AM
     
  5. Feb 16, 2021 at 7:37 PM
    #245
    The Patriot 1776

    The Patriot 1776 Asskick Fabrication: Shit Is Sick!

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    Haven’t heard shit from them. They suck ass.
     
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  6. Feb 16, 2021 at 7:40 PM
    #246
    Nickj619

    Nickj619 New Member

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    Michael was corresponding with me through email just fine. I already have been refunded 100 back to my account
     
  7. Feb 16, 2021 at 7:43 PM
    #247
    DjSamthrax

    DjSamthrax Master Certified Toyota Product Specialist

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    yea he's good via email...
     
  8. Feb 16, 2021 at 7:44 PM
    #248
    TheBeast

    TheBeast The Beach

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    man I really like their tundra hybrid rims but I dont wanna be burn
     
  9. Feb 16, 2021 at 7:52 PM
    #249
    DjSamthrax

    DjSamthrax Master Certified Toyota Product Specialist

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    my coworker ordered a set for his Taco and they are ...and didn't seem to have any issues. Communication is everything!
     
  10. Feb 16, 2021 at 11:27 PM
    #250
    MentalBill

    MentalBill Mental in every state.

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    I got an email from Michael. I got the same offer of $100 refund. Not sure about taking it. RRW said their engineers say the design is sound. My engineers (my bother in law and two friends are engineers. One of them is a off roader with decades of experience). None of them would get under my truck if supported by these sliders.
     
  11. Feb 17, 2021 at 4:59 AM
    #251
    Nickj619

    Nickj619 New Member

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    Ship them back and get a refund then
     
  12. Feb 17, 2021 at 5:00 AM
    #252
    BravoDeltaRomeo

    BravoDeltaRomeo Old Man Blue

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    Pass.

    $100 isn't enough to void warranty and risk messing something up to me.

    It doesn't even cover 1/2 their shipping cost one way, let alone there and back if you legitimately refuse them, which is why they are offering it.

    If you refuse, they are out waaaaay more. It should be there much, plus some compensation/risk for doing your own work in them

    40% is what I'd want or I'd look at proper sliders from a reputable vendor.thst makes them to fit out of the box.
     
    Last edited: Feb 17, 2021
    Pitbull410 and saybng like this.
  13. Feb 17, 2021 at 5:06 AM
    #253
    Nickj619

    Nickj619 New Member

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    The 100 is compensation for having to take it to shop to get the two small holes bored out to sit over the rivet
     
  14. Feb 17, 2021 at 5:35 AM
    #254
    BravoDeltaRomeo

    BravoDeltaRomeo Old Man Blue

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    That doesn't even cover the cost of most of our time to find a shop, arrange and explain what you want them to do, drive them there, drop them off, wait, drive back, pick them up and hope they did it right.

    $100 is a tempting number, but doesn't cover squat....which is why they can offer it and people will accept. It's a game.
     
    Nickj619, YotaBro [OP] and saybng like this.
  15. Feb 17, 2021 at 7:37 AM
    #255
    realprotundra

    realprotundra Always Skeptical

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    I agree, ship them back and get a refund. While your engineers are, to put it bluntly, dead wrong, about the ability of these sliders to hold up the vehicle; it is clear that you are never going to be happy with the sliders. Why not just get a set that you know you will like? You may have to wait longer but it will put your mind at ease. That or have your engineers design a set for you that will meet your/their standards for safety factor. I'm no engineer but I whipped these guys up last weekend and am very happy with the results (although my welds are strong but ugly.....and will be covered by thick bedliner)

    They will be mounted with four 2x2 legs per slider with a 4" wide 2"x3" piece of 3/16 angle bolted to the frame at the end of each leg. Each mounting plate will have 2 bolts on the side of the frame and 1 on the bottom. That was the design we used on my old Tacoma and I beat the ever loving crap out of that truck in the rocks and the sliders never skipped a beat.

    Slide 1.jpg Slide 2.jpg
     
    BravoDeltaRomeo and KWC like this.
  16. Feb 17, 2021 at 7:42 AM
    #256
    YotaBro

    YotaBro [OP] This forum will make me broke

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    Lots of shenanigans.
    Do you have any pics of them installed? Interested to see what they look like with double cab
     
  17. Feb 17, 2021 at 7:49 AM
    #257
    realprotundra

    realprotundra Always Skeptical

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    I don't yet. Need to build the legs and drill the frame. Hopefully have some time to get it done on Sunday but that depends on how my wheeling trip goes on Saturday.
     
    YotaBro [OP] and BravoDeltaRomeo like this.
  18. Feb 17, 2021 at 8:51 AM
    #258
    hinow41

    hinow41 New Member

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    I reached out and they offered me $100 refund. I ended up taking it. Too much of a headache to deal with them and send them back. Its annoying and should have not happened but I paid less then half of what I would have with another company. I have the tools and abilities to make the 1/2 inch cut will take me 10 mins. I don't off-road much and don't go that hard so I think these will hold up. With the 4 out of 5 bolts in each side they feel okay. Once I cut it and line everything up I will probably drill the bottom holes as well. As my girl friend said " You just about drilled or cut every other part of the truck what's 4 more holes"
    I would not recommend them to anyone. Customer service is lacking emails are responded to, but takes days. They realized they made a mistake and are trying to blame something else. I do not buy the "it worked on our 2014 truck Toyota must have changed the rivets" Trucks been the same frame for years. Just own up to the manufacture messed up.
     
  19. Feb 17, 2021 at 9:39 AM
    #259
    The Patriot 1776

    The Patriot 1776 Asskick Fabrication: Shit Is Sick!

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    What email did you use?
     
  20. Feb 17, 2021 at 9:44 AM
    #260
    Nickj619

    Nickj619 New Member

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    I only paid 850, so now it’s down to 750. I can drill 2 7/8” holes to make room for the rivets in the frame no problem. I still have 5 bolts in per side plus if I choose I can drill out the bottom bolts for added strength. I don’t mind 10-20 minutes of work to make these sliders fit and I’ve only paid 750. Yeah you could pay 1500 for sdhq sliders and not have to drill the 2 holes if that’s what you want
     
    BravoDeltaRomeo likes this.
  21. Feb 17, 2021 at 9:47 AM
    #261
    realprotundra

    realprotundra Always Skeptical

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    There are a whole lot of options between $850 ($750) sliders and $1,500 sliders from SDHQ. I think we get it. You're happy with your purchase.
     
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  22. Feb 17, 2021 at 9:48 AM
    #262
    hinow41

    hinow41 New Member

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  23. Feb 17, 2021 at 9:53 AM
    #263
    GravityGear

    GravityGear Parking Lot Prerunner

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    Wheels seem to be their thing with the least amount of issues. Also, just go to El Monte and grab them.
     
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  24. Feb 17, 2021 at 9:53 AM
    #264
    TRDFerguson

    TRDFerguson Proud 2.5nd Gen Owner

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  25. Feb 17, 2021 at 9:57 AM
    #265
    BravoDeltaRomeo

    BravoDeltaRomeo Old Man Blue

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    I'd be curious what RRW would say if someone declined the $100.

    That said, a local OffRoad shop said they can custom make me some for around $800cad ($650isd), bolt on, fill top plate, custom design, installed.

    It's only a few bucks more than Nerf Bars, so I'll probably go that route and I can deal with the 1 man shop, buy local, face to face and work with them directly. All the big boys are $1500usd+, shipped to Canada, not including duty and any import taxes.
     
    Last edited: Feb 17, 2021
  26. Feb 17, 2021 at 10:08 AM
    #266
    hinow41

    hinow41 New Member

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    I thought about tell them to take them back, but I already mounted them (as much as I could with out cutting) Its been snow storm after snow storm here. I didn't want to deal with taking them back off, cleaning them, re boxing them up waiting for the shipper. If their only other option would be to return them and get new ones. Then waiting another 12 weeks to hope the "new design" fit

    With the refund I'm at $600 for these
     
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  27. Feb 17, 2021 at 10:37 AM
    #267
    dittothat

    dittothat New Member

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  28. Feb 17, 2021 at 4:02 PM
    #268
    Nickj619

    Nickj619 New Member

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    Happy with my purchase? I shouldn’t have had to modify them to fit my truck. But at the end of the day should I bitch about having to drill 2 holes? Probably not.
     
    Hoologan likes this.
  29. Feb 17, 2021 at 4:07 PM
    #269
    TRDFerguson

    TRDFerguson Proud 2.5nd Gen Owner

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    I think if it was a one-off thing there would be much less of a deal made of this. But it’s obviously more systemic and the vendor has allegedly been very hit and miss who he is responding to. As someone that was in the market for sliders when this thread picked up steam, I’m very glad I went a different route, even though I’m paying more money. I don’t have a stake in the whole conversation, but it’s important for others to know what they’re getting when they choose to spend money with this company.
     
  30. Feb 17, 2021 at 5:34 PM
    #270
    Nickj619

    Nickj619 New Member

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    Yes, if I had come across this thread before purchasing I would’ve steered in another direction for sure
     
    TRDFerguson likes this.

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