Rocky Road Rock Sliders **need help**

Hello all. I need some help. I ordered and received my full-cover-kicker rock sliders from Rocky Road Off-road for my 2018 Tundra Double Cab with the 6.5 foot bed. The instructions have CrewMax on them and they don’t line up on the frame like I thought they would. Rocky Road hasn’t answered my email, on-line chat or phone calls. Does anyone know the length of the double cab/6.5 ft bed kick
out sliders? I haven’t been able to find anything online with the measurements. Thanks

 

They probably sent you the wrong sliders. I emailed them last month and they got back to me the same day. With the whole coronavirus thing, don't be surprised if they are overwhelmed at the moment.

 

Thanks mcm0455 I will try them again.

 

This company is local to me, and while they are a bit old school they have really good customer service.

Did you ever get this problem resolved?

 

Yes I did last Tuesday. We were going to exchange them, but after verifying the year of my truck, Charlie determined they were the same part number for the double-cab and extra cab. My frame just has some weird placement for rivets, so I am going to have to do some trimming on the slider plates. Unfortunately, my helper has self-quarantined himself, so I will have to wait a few weeks before we try again on the install. I would order from them again, unless I was in a hurry to get a part. Customer service was very good, just not the fastest.

 

Glad to hear - those guys have a thousand years of experience and make really quality parts. They can be gruff because they're old middle-Utah dudes, but they will always make it right and build outstanding products. Hope you post up some pictures when you get everything done!

 

I know it has been a while, I finally got my Rock Sliders installed.