Power steering recall

Ordered a 2021 TRD PRO to replace my 2014, it was built in October 7th 2021.

The truck was on hold at the railyard for the recall remedy starting late October 2021 and on March 2nd 2022 the rack was replaced at the railyard by Toyota prior to being released to the dealership.
I FINALLY picked up the truck yesterday Friday March 11th 2022, super excited to have it and really like the truck.
The next day, Today, March 12th 2022, with less than 50 miles on the odometer the driver side front differential axle seal is leaking gear oil all over the skid plate and driveway.

Have appointment at Toyota dealer to fix on Thursday.
Looks like from my inspection the Toyota QC guys who replaced the rack at the railyard prior to releasing it from the recall hold damaged the CV shaft oil seal when doing the rack replacement OR the oil seal was defective to begin with (not likely).
I am tempted to replace it myself ($13 part) to avoid more hands touching this brand new truck but I will make sure the master tech at the dealership takes good care of it.

Ruined my weekend...but what can you do. Those who have had the rack replaced might want to keep an eye out for this issue.

 

I just got my 2021 SR5 TRD on Tuesday the 8th of March, it was also held up at the rail head since late October. Because it sat unattended throughout the winter I convinced the dealer to sell me an 8 year bumper to bumper warranty at employee rates. Might be a waste of money on my part but I think the piece of mind will be worth the cost. Lots of electronics on the truck that I don’t completely understand. I can’t see any recent repair indicators underneath the front end so I may have been one of the 3 out of 4 “lucky ones” that had to wait 5 months just for an inspection with no repair needed. Thanks for the heads up on the wheel seal just in case I missed something. The dealer would not tell me if repairs were made or not. Enjoy your Tundra.

 

Stinks you had to wait that long , then fork over big bucks and it’s leaking , good tech have it replaced quickly,
You’ll enjoy it that’s a nice one you got, mine needs replaced been waiting 6 weeks for my local dealer to do couple
Don’t want to be the first

 

Dealership inspection was yesterday and not impacted. They also installed a DCM software update.

 

Hate to hear this man!! Hopefully it’s resolved quickly and get you back out on the road again…

 

Thanks for the words of encouragement guys, the truck is worth dealing with these “minor” setbacks. Nothing like the rumble of the V8 and the amazing fox suspension! On a positive note the power steering is perfectly fine now haha

I did notice the power steering fluid is red now, they must do that to keep track of the trucks that had replacement? I don’t recall my 2014 fluid being red, rather it was the normal amber color.

 

I just got the recall in the mail too for my 2018. I’m not going to bother taking it in unless I develop a problem.

 

I have an appt on April 4th for the steering column...not sure what it will entail.

 

Since your truck is a 2018, it should be a simple inspection that shows no issues, unless you had the rack replaced in late 2021.
Even though it is a simple inspection, plan to be there for a minimum of 1 hour.

 

Actually mine is a 19 and I dont think the rack has been touched...hoping to be in and out quick.

 

Then why even go? Have you had your rack replaced since aug 21? If not, you’re wasting your time. Reread the recall.

 

Getting regular service too

 

Had the 5K/6 Month Service today.

DCM Update Recall done!

Steering Rack Recall: I was told my vehicle was NOT effected. So it’s good to go!

Week 25 since purchased: Mileage: 1,917

 

Still angry about this thread huh?

 

Nope not at all. Just find it funny that no one is able to read the notice.

So what if someone took their pre-21 truck in and they haven’t replaced the steering rack and it had a mark in the spot for replacement? Would they then demand a replacement?

Tomorrow I’m going to take my truck with led headlights to be checked for the halogen headlight recall. Even though it’s 18-21 MYs, I think everyone with an 07-17 should also have theirs checked.

Did you ever find out what that 2nd steering recall was about?

 

This recall just emphasizes the inability for the majority to COMPLETELY read and comprehend something.

Reminds me of the exercise in grade school.

 

Apparently Toyota started with a Service Campaign that turned into a full blown Recall and the numbers changed so multiple power steering recall numbers but not necessarily a separate issue is what the dealer told me when I took mine in - and I need to go back in to get the skid plate creak resolved for the third time…

 

Did you notice your call volume isn’t as loud as before After the DCM update? I can’t recall how loud mine was before, but now it seems low even on max volume.

 

You may want to change your signature as it says 2018

 

Didn’t notice a change.

 

Yea I haven’t noticed that either…

 

Ahh, my 2021 TRD off-road double cab just had its power steering die at 3599 miles on the OD. I’m actually sitting in the truck waiting for tow truck. Went to reverse into a parking stall and hit full lock- felt steering kick back with a loud groan and lost power. Was able to finish parking. I’m completely stock so was able to fight the steering to finish parking

 

Has yours been checked for the recall or wasn't yours affected?

 

Yes it was under the recall, I was planning to schedule my first oil change and steering recall inspection this week since I'm burning some vacation days. What timing! Another thing that was lame was that since my first scheduled maintenance was due in April, but since I only had 2900 miles on it I decided to wait. Since I didn't do the service I lost my KREX coverage through toyota they wouldn't cover towing back to dealership. Luckily I had AAA and the tow truck company that they use here was actually adjacent to the parking lot my truck broke down in LOL! I'm glad I didn't jump the gun and installed a lift and bigger tires.

 

Krex Coverage? What is that? Toyota should be picking up the towing since the part was recalled and failed. Since you had a power steering failure, make sure they replace everything, (Pump, rack and hoses) in case they were contaminated. Toyota should put you up in a loaner if you need one as well.

 

I was gonna hold off till I hit 5k. I'm only at 2700. Guess I should schedule mine.

What's KREX coverage? My 6mo service was beginning of this month, and the lady in service said I was good to wait since I hadn't gotten to 5k yet.

 

So at first, the person I spoke with at dealership was going over my records when I first called about power steering going out. Lady immediately said that I missed my first (6 month) maintenance with dealership and said I forfeited my KREX roadside coverage (I also was only at about 3000 miles so was holding out to do oil change and steering recall inspection soon). The KREX service is part of the first 2 years/20,000 mile complimentary oil/tire rotation/etc... -

"The Krex DriveSure program provides customers with value-added services that keep their vehicle operating at peak performance including Premium Roadside Assistance, Road Hazard Tire Protection, Emergency Rental Car Coverage, and a Limited Engine Lubrication Warranty." I said whatever and used my Triple AAA for the tow. They did however offer me a free rental, but declined as I have a corolla as my other ride.

They are replacing the pump, rack and hoses per my discussion with the lead tech. Truck was towed this past monday to dealership and they said truck should be ready before end of next week.

 

Well that's a load of steaming crap. Regardless of that Unicorn Fart platinum package you got the fact remains Toyota screwed up and your truck broke down because if it. Go after them for your towing bill and a rental.

 

Can anyone confirm the symptoms of the steering failure issue? I bought my brand new 2021 DC on Dec 30th 2021, they told me the recall was taken care of. Fast forward to Sunday and today, when I turn the wheel back and forth in the driveway it makes a racking/knock sound and occasionally when driving/turning left it is worse. Truck has 6100 miles on it. Local dealership looked up the VIN and said the recall was still shown as open against the truck, but the work history has the steering rack (or whatever it is) as being replaced, they said that was odd. When I was truck shopping this dealer told me they could sell me the truck since the recall was taken care of (I specifically asked because another local dealer I was shopping at could not sell another DC they had because of the recall). I think perhaps I got a second bad steering part!? I assume they’ll be able to tell right away hopefully by looking at some manufacturing mark, I hope.

 

Even if it's not under the recall, it should still be under warranty. Make sure they document the problem you're having, and request a rental while they fix it.