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Discussion in '3rd Gen Tundra Parts Marketplace (2014+)' started by SullyMoto19, Dec 5, 2017.

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  1. Dec 5, 2017 at 10:31 AM
    #1
    SullyMoto19

    SullyMoto19 [OP] New Member

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    Tyler
    Houston, Texas
    Vehicle:
    2017 Magnetic Gray SR5 5.7 4X4
    8" Ready Lift, 5100 Bilsteins, 22x12 Fuel Tritons, 37x13.5 Cooper M/T, N-Fab side steps, TRD paint matched grille, PlashLight LED head and fog lights, limo tint over stock on all rear windows, 2 10" Digital Design SL Series Subs with Digital Design M1C Amp in custom sealed box, Husky all weather floor mats, Sylvania LED interior lights
    ok so long story short, I purchased the grill insert about a month ago. I received it on November 22. Once I opened the box, I noticed that the "TOYOTA" script color was wrong (suppose to be paint matched MGM) I contacted them about correcting the order and they said they would get with me right away. Said "we will just send you an entire new grill insert" which is great. but this left me to speculate, what the hell am I suppose to do with two inserts?

    I called yesterday and told them I was a little frustrated that I hadn't received my corrected product yet, but I was understanding that they were busy due to holidays. as of this morning, he has taken down my info again and will hopefully ship today.

    The insert has never been mounted, unwrapped only for pics and placed/packaged back in the box.

    As of now, I am looking to sell the grill insert. From the shop they go for $890 for the backlit option.

    I'm willing to wheel and deal, but looking to get in the neighborhood of $650.

    Im guessing it would take roughly $100 or so to ship it do to it being made out of steel, it is decently heavy, but we can cross that bridge if we ever make it there.

    please see pics below:
    *truck pic is just to show back lit option. this insert has never been mounted
    IMG_1126.jpg
    IMG_1128.jpg
    IMG_1129.jpg
    FullSizeRender (1).jpg
     
    Last edited: Dec 6, 2017
  2. Dec 5, 2017 at 10:38 AM
    #2
    joem1cha3l

    joem1cha3l New Member

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    Joe
    Albany, NY
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    2016 Double Cab SR5 Blazing Blue Pearl
    BOSS Suspension, DB Customz Grill, 35's, Spyder, Tint, Color matched corners
    Good luck with your replacement. Hope you have less of a run around than I had.
     
  3. Dec 5, 2017 at 10:43 AM
    #3
    boardude

    boardude I am Batman!

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    Your mom
    Seems to be a common story with those guys. GLWS
     
    SouthBoundSteve likes this.
  4. Dec 5, 2017 at 10:49 AM
    #4
    SullyMoto19

    SullyMoto19 [OP] New Member

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    Tyler
    Houston, Texas
    Vehicle:
    2017 Magnetic Gray SR5 5.7 4X4
    8" Ready Lift, 5100 Bilsteins, 22x12 Fuel Tritons, 37x13.5 Cooper M/T, N-Fab side steps, TRD paint matched grille, PlashLight LED head and fog lights, limo tint over stock on all rear windows, 2 10" Digital Design SL Series Subs with Digital Design M1C Amp in custom sealed box, Husky all weather floor mats, Sylvania LED interior lights
    don't get me wrong, badass grille, badass product. but so far, less than satisfactory customer service.

    if you mess up and order, no matter how big or small, that order should become top priority. period.
     
    SR5TRDTUNDRA and 4x4_Angel like this.
  5. Dec 5, 2017 at 11:50 AM
    #5
    71_340

    71_340 New Member

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    Hans
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    At least they send you the correct replacement for free and if you sell the one you already have your new grille costs you next to nothing. Can't beat that deal!
     
    GNTundra and SullyMoto19 [OP] like this.
  6. Dec 5, 2017 at 11:57 AM
    #6
    SullyMoto19

    SullyMoto19 [OP] New Member

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    Tyler
    Houston, Texas
    Vehicle:
    2017 Magnetic Gray SR5 5.7 4X4
    8" Ready Lift, 5100 Bilsteins, 22x12 Fuel Tritons, 37x13.5 Cooper M/T, N-Fab side steps, TRD paint matched grille, PlashLight LED head and fog lights, limo tint over stock on all rear windows, 2 10" Digital Design SL Series Subs with Digital Design M1C Amp in custom sealed box, Husky all weather floor mats, Sylvania LED interior lights

    yeah that's the hopes of it at least. for now, its a waiting game
     
  7. Dec 5, 2017 at 12:01 PM
    #7
    joonbug

    joonbug I love peanut butter

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    are you selling your Pro insert too?
     
  8. Dec 5, 2017 at 12:08 PM
    #8
    SullyMoto19

    SullyMoto19 [OP] New Member

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    Tyler
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    Vehicle:
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    8" Ready Lift, 5100 Bilsteins, 22x12 Fuel Tritons, 37x13.5 Cooper M/T, N-Fab side steps, TRD paint matched grille, PlashLight LED head and fog lights, limo tint over stock on all rear windows, 2 10" Digital Design SL Series Subs with Digital Design M1C Amp in custom sealed box, Husky all weather floor mats, Sylvania LED interior lights
    I sold that awhile back. I just have the all black grill insert for now. but I will be selling.

    havent updated the profile pic in awhile
     
    joonbug likes this.
  9. Dec 6, 2017 at 10:33 AM
    #9
    SullyMoto19

    SullyMoto19 [OP] New Member

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    8" Ready Lift, 5100 Bilsteins, 22x12 Fuel Tritons, 37x13.5 Cooper M/T, N-Fab side steps, TRD paint matched grille, PlashLight LED head and fog lights, limo tint over stock on all rear windows, 2 10" Digital Design SL Series Subs with Digital Design M1C Amp in custom sealed box, Husky all weather floor mats, Sylvania LED interior lights
    price drop of $100! New in box $650!
     
  10. Dec 6, 2017 at 10:56 AM
    #10
    blue16

    blue16 New Member

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    You should keep it until your new one shows up. just to make sure you have everything. Or you might find yourself ordering again
     
  11. Dec 6, 2017 at 2:03 PM
    #11
    SullyMoto19

    SullyMoto19 [OP] New Member

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    Tyler
    Houston, Texas
    Vehicle:
    2017 Magnetic Gray SR5 5.7 4X4
    8" Ready Lift, 5100 Bilsteins, 22x12 Fuel Tritons, 37x13.5 Cooper M/T, N-Fab side steps, TRD paint matched grille, PlashLight LED head and fog lights, limo tint over stock on all rear windows, 2 10" Digital Design SL Series Subs with Digital Design M1C Amp in custom sealed box, Husky all weather floor mats, Sylvania LED interior lights
    well haven't even gotten a bite yet, so theres that lol :playball:

    also have a bumper at home I have yet to get the brackets for. so I just have a bunch of expensive shit laying in my apartment that I cant put on the truck lmao

    but hopefully have it Friday, but you of all people know how that goes
     
    blue16 likes this.
  12. Dec 6, 2017 at 3:19 PM
    #12
    fisherman951

    fisherman951 New Member

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    :(
    Trade for a shiny chrome grill and buldge? U pay shipping :D
     
  13. Dec 6, 2017 at 7:20 PM
    #13
    blue16

    blue16 New Member

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    I had a bunch of parts setting and waiting finally got those put on. My new wheels are now waiting for the new tires it is never ending. Lol
    I think it was @joem1cha3l that was having the trouble you are with the grill.
     
    SouthBoundSteve likes this.
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