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Official Rave Offroad TRD Pro Marker Light Thread

Discussion in '3rd Gen Tundras (2022+)' started by brucega7x, Aug 27, 2022.

  1. Aug 30, 2022 at 8:40 AM
    #31
    jgoliath

    jgoliath New Member

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    This was just from some rain while the truck was parked.
     
    aeroo777 likes this.
  2. Aug 30, 2022 at 8:47 AM
    #32
    Occidentalis

    Occidentalis Out Snakin'

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    If these are indeed the same lights, I can only find one reference to water intrusion in the reviews. Maybe something is happening during assembly or a breather needs to be sealed?

     
  3. Aug 30, 2022 at 9:04 AM
    #33
    eddiefromcali

    eddiefromcali New Member

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    LIGHT misting with a spray bottle and there's condensation inside
    20220830_090315.jpg

    Water in 2 of the 3 lights
    20220830_090501.jpg
     
    ToyoTundra89 likes this.
  4. Aug 30, 2022 at 9:14 AM
    #34
    brucega7x

    brucega7x [OP] New Member

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    I was never asked to make a review.
    While I didn’t necessarily know I was a “tester”, I do know I was one of the first to buy.
    I made this thread entirely on my own as a customer that was (and as of now still is) happy with the product.
    I will be keeping an eye for the moisture and/or full on water in the lights for sure.
     
    raveoffroad and eddiefromcali like this.
  5. Aug 30, 2022 at 9:30 AM
    #35
    Occidentalis

    Occidentalis Out Snakin'

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    Makes sense. By calling the thread "official" I was thinking maybe this was the place to post your favorable review in exchange for a free marker kit or any other type of gift. Too much of that BS online - all Samsung has to do is give away some fridges and then you can't get honest reviews.
     
  6. Aug 30, 2022 at 11:58 AM
    #36
    eddiefromcali

    eddiefromcali New Member

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    @raveoffroad any word on what we can expect moving forward?
     
  7. Aug 31, 2022 at 2:07 PM
    #37
    KroppDuster

    KroppDuster The Duster

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    I assume the mods kicked them off the forum or they deleted their account?

    I just noticed all of their responses are deleted and their profile is now gone.

    Kind of a bummer. I had placed an order with them just before this issue was uncovered.
     
    jgoliath likes this.
  8. Aug 31, 2022 at 2:15 PM
    #38
    Jr3volution

    Jr3volution New Member

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    Hopefully someone can confirm this.
     
    jgoliath likes this.
  9. Aug 31, 2022 at 2:32 PM
    #39
    KroppDuster

    KroppDuster The Duster

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    Well...either way, it's shady as all get out.
     
    jgoliath likes this.
  10. Aug 31, 2022 at 2:47 PM
    #40
    jgoliath

    jgoliath New Member

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    I had some emails going back and forth with them. I’ll post up what I hear back.
     
  11. Aug 31, 2022 at 2:55 PM
    #41
    eddiefromcali

    eddiefromcali New Member

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    I requested a refund via their site. Cant accept the lights knowing they take on water
     
  12. Aug 31, 2022 at 3:02 PM
    #42
    KroppDuster

    KroppDuster The Duster

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    Same. I reached out to them via their website contact form earlier today since I don't have FB. I just don't want to get ghosted after giving them my $95. Not saying their going to do that, but it just seems odd they dropped off the forum overnight. On paper, it looked like they were doing a fairly decent job at addressing the issue. They did a stop sale on the product and seemed to be working with their LED supplier. ¯\_(ツ)_/¯

    @ColoradoTJ Not sure if you're allowed to, but any chance you could weigh in from a mod perspective? Did they get the ban hammer or did they ghost us?

    I'm going to see if they respond to my website inquiry first before jumping straight to a refund. I asked them what they were doing with pending orders that haven't shipped yet. I asked if they were going to refund or find a new LED supplier for the pending orders. Worst case scenario...I'll seal the lights as best I can with some clear sealant and then swap out the LEDs with something else if they leak. I'll reuse the 3D housing since that's the real unique piece for me. The rest, I can replace myself.
     
    ColoradoTJ likes this.
  13. Aug 31, 2022 at 3:08 PM
    #43
    ColoradoTJ

    ColoradoTJ I drink…and I know things. Staff Member

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    A metric buttload
    They got the boot. Just here to sling products and not a vendor.
     
    KroppDuster likes this.
  14. Aug 31, 2022 at 3:10 PM
    #44
    jgoliath

    jgoliath New Member

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    Those lights he uses are like $6. I’m most likely going to replace them myself if he gives me the shaft. That’s why u buy this stuff with a credit card.
     
  15. Aug 31, 2022 at 3:18 PM
    #45
    eddiefromcali

    eddiefromcali New Member

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    Why would they get the boot right in the middle of an issue affecting forum members? Seems like this makes it harder for us to resolve the issue now that they're not allowed on here
     
  16. Aug 31, 2022 at 3:24 PM
    #46
    ColoradoTJ

    ColoradoTJ I drink…and I know things. Staff Member

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    A metric buttload
    https://www.tundras.com/categories/official-vendors.7/

    Here is a vendor list that is authorized to sell on Tundras.com
     
  17. Aug 31, 2022 at 3:25 PM
    #47
    eddiefromcali

    eddiefromcali New Member

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  18. Aug 31, 2022 at 3:29 PM
    #48
    ColoradoTJ

    ColoradoTJ I drink…and I know things. Staff Member

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    A metric buttload
    Yes it does. Those are the people authorized to sell on here. The others we boot.
     
    Breathing Borla likes this.
  19. Aug 31, 2022 at 3:51 PM
    #49
    brucega7x

    brucega7x [OP] New Member

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    Hopefully mine don’t develop any issues. It hasn’t rained here since installing so no moisture in them so far.

    They aren’t a fly-by-night company, so I would fully hope/suspect they will make everyone’s stuff right regardless of having a presence here on the forum or not.
     
    ColoradoTJ likes this.
  20. Aug 31, 2022 at 4:45 PM
    #50
    Jr3volution

    Jr3volution New Member

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    It’s been raining a crap ton here in TX and so far it’s holding up.
     
  21. Aug 31, 2022 at 9:00 PM
    #51
    ColoradoTJ

    ColoradoTJ I drink…and I know things. Staff Member

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    A metric buttload
    I hope they are good lights and you get a long lasting quality product.

    We get asked all the time from new members to be a lighting vendor on this site (and turn them down). If you only knew how many problems we have had with lighting vendors, everyone would only buy from the vendor list on here. Trust me…it’s mind boggling. Then we get the lighting members that don’t even ask to sell products. It’s like the cyber equivalent of swimming in your neighbors pool without asking. Then problems come out of the woodwork and we get to say “not our vendor…sorry and good luck.”

    We have our lighting vendors and for good reason. They earn it. I personally have used Hotshot-Offroad and recommend Colton often. Several of my friends have ordered from him and been very impressed.

    https://www.tundras.com/forums/hotshot-offroad.124/

    Be smart with your hard earned money everyone. Buy once, cry once.
     
    TRDFerguson likes this.
  22. Aug 31, 2022 at 10:16 PM
    #52
    ToyoTundra89

    ToyoTundra89 Member

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    For what it's worth. I emailed asking RaveOffroad for a refund and they fully refunded. I had ordered 8/12 and had not received yet so I canceled it. Glad theyre not crooks. So far im very happy with the alibaba markers lights.

    Screenshot_20220831-220444_Gmail.jpg
     
  23. Sep 1, 2022 at 8:04 AM
    #53
    KroppDuster

    KroppDuster The Duster

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    They responded to me as well and said they’ve got a bunch of orders (including mine from 8/24) ready to ship but they’re being rigorous with their QC checks before they ship. They said they’re testing the lights against moisture penetration before shipping them and are getting a new batch from their supplier for any that are found to leak.

    All in all…I’ll leave my order intact and let it come whenever they ship it. I understand they’re not an approved vendor here, but they’re also doing something relatively unique. They’re first to market with a marker light solution for the TRD Pro-style grill. I’ll give them the benefit of the doubt and give them time to work out the bugs. I mean, if this generation of Tundra has proven anything it’s that even Toyota (as big as they are with all of their resources) still misses stuff in the QC process. It’s tough for me to hold a small business to an even higher standard than a massive company like Toyota. Hahaha. Just my opinion.

    I can’t fault a vendor for acknowledging an issue and then trying to make it right. We’ll see how it goes.
     
    Last edited: Sep 1, 2022
    jgoliath likes this.
  24. Sep 1, 2022 at 8:24 AM
    #54
    jgoliath

    jgoliath New Member

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    Here’s the update I got.
    I’m only sharing so any others who see this issue have an idea of what’s going on on Rave’s end.
    I’m Not trying to start any trouble about them being removed from the forum or anything, but this is the response I got.
    Its not like they manufactured the leds, so they’re at least trying to investigate it.
    A0681889-2FBA-4D91-9B36-1A40A24F1C9E.jpg
     
    9OH1 and brucega7x [OP] like this.
  25. Sep 3, 2022 at 11:02 AM
    #55
    Hugo Stiglitz

    Hugo Stiglitz New Member

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    I have these lights. No issues. I’m guessing the led supplier is superbrightleds which I’ve never had a problem with before…. Usually excellent products. I don’t see a problem with the price of $90…. If I had spent the time making these or something similar I’d want to make some money off the product but $90 is not bad.

    The 3D printing isn’t bad at all esp on a part you can hardly see once installed…. I’d like an amber lens over the led strip but that’s me.

    These will be easy to install and remove and fits the bill until a top notch product comes out which you know will be no less than $150

    They look good on my truck and fill the holes up on top of the Heritage grill.
    If I have issues I will contact rave and go from there. I think people scrutinize unfairly at times….. I didn’t expect to be blown away for $90 and I wasn’t but if you want amber LED’s on the heritage grill this is a good option. And I’m in no way affiliated with Rave.
    I just wanted the marker lights and these fit the bill.

    1DC843D3-3B5E-4EFA-AE8D-C10867355059.jpg
     
    Last edited: Sep 3, 2022
    brucega7x [OP] and paradizecityz like this.
  26. Sep 3, 2022 at 11:39 AM
    #56
    brucega7x

    brucega7x [OP] New Member

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    Agreed.
    I don’t feel the price is outrageous for what you’re getting.
     
    Hugo Stiglitz likes this.
  27. Sep 7, 2022 at 1:30 PM
    #57
    paradizecityz

    paradizecityz New Member

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    So...y'all think I should order? lol
     
  28. Sep 7, 2022 at 3:25 PM
    #58
    eddiefromcali

    eddiefromcali New Member

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    I'd reach out to them first. Last I heard, they had dunked some lights in water and were testing them out.
     
    paradizecityz likes this.
  29. Sep 7, 2022 at 3:39 PM
    #59
    myerswoodshop

    myerswoodshop New Member

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    Just to let you all know, I left a one star review weeks ago on their site stating that it never said it was 3d printed and they filled up with water. Surprise....the review is no where to be found on their site.
    Also, it's not a 'company', I'm pretty sure it's one dude in a garage with a printer and a website.
    Not to bash him. keep up the hustle. He just needed to disclose they were 3d printed and acknowledge and fix the water issue.
     
    paradizecityz likes this.
  30. Sep 7, 2022 at 3:48 PM
    #60
    Prohit

    Prohit New Member

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    pretty brave knocking someone else’s business practices when you yourself ripoff other user’s products and selling them as your own. At least you gave that user credit on your site after the fact.
     

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