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JD Power Rankings

Discussion in 'General Tundra Discussion' started by COMiamiFan, Jun 22, 2017.

  1. Jun 22, 2017 at 11:11 AM
    #1
    COMiamiFan

    COMiamiFan [OP] SSEM #3. Don't forget to try the search bar. #PSL

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  2. Jun 22, 2017 at 11:36 AM
    #2
    osidepunker

    osidepunker OsidePunker

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    most of the problems are related to the functionality of the media players. ie the entune and lexus enform. Who cares about that? If those ratings were based on mechanical issues toyota/lexus would be on top
     
  3. Jun 22, 2017 at 11:36 AM
    #3
    treihing

    treihing MAGA

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    The key here is the Survey is for Initial Quality which in most cases is the first 90 days of ownership. While disappointing that Toyota is low on the list, after a year I guarantee they will be above top 15..... Especially Ford and Chevy.
     
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  4. Jun 22, 2017 at 12:49 PM
    #4
    PRO BLANCO

    PRO BLANCO Dirt biking & fishing

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    Exactly!
     
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  5. Jun 22, 2017 at 1:00 PM
    #5
    15whtrd

    15whtrd Mr. Blonde

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    TRD Pro suspension, +2 Coachbuilder shackles, 2015 TRD Pro headlights, 20% ceramic tinted windows, clear ceramic tinted front windshield, aFe drop in pro s dry air filter, TRD airflow accelerator, TRD oil fill cap, TRD 18 psi radiator cap, BDX Bullydog tuner, Weathertech floor mats front and rear, rear seat fold down mod, DNA hard trifold tonneau cover, Linex with uv protection, TRD rear swaybar, TRD center caps, TRD Pro grille insert with color matching surround and bulge, TRD PRO headlights, aluminum oil filter canister, Real truck tailgate seal, Pop-n-lock tailgate lock actuator, rear diff breather relocate, RCI front skid plate. 275/70 R18 BFG KO2s
    Initial quality. Sounds like something you say right before you totally rip something apart about how big of a piece of shit it is.

    Well when I first bought it the initial quality seemed great, but then the first tow truck ride home....I realized I effed up big time buying this piece of crap.
     
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  6. Jun 22, 2017 at 1:01 PM
    #6
    gosolo

    gosolo “The .com stands for communist”, Dale Gribble

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    Any ranking that would place Lexus as below average has virtually zero credibility
     
  7. Jun 22, 2017 at 1:06 PM
    #7
    Cement Pro

    Cement Pro New Member

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    When I saw Chevrolet awarded all those awards on the TV commercial I immediately discredited anything JD Power has ever done.
     
  8. Jun 22, 2017 at 3:20 PM
    #8
    duece292

    duece292 Appalachian American

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    I got an award once :D. No....wait, the officer called it a citation o_O. Nevermind.
     
  9. Jun 22, 2017 at 3:51 PM
    #9
    computeruser6

    computeruser6 Climate heretic

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  10. Jun 22, 2017 at 5:07 PM
    #10
    Tundra Fan

    Tundra Fan Got 17's?

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    Just curios, how come Ram is separate and doesn't fall under Dodge?
     
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  11. Jun 22, 2017 at 5:10 PM
    #11
    computeruser6

    computeruser6 Climate heretic

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    Ram was made a separate division by FCA a few years ago.
     
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  12. Jun 22, 2017 at 5:17 PM
    #12
    Tundra Fan

    Tundra Fan Got 17's?

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    Ha, I never caught that. Apparently they don't say Dodge on them anymore. Shows how much I pay attention to their trucks. :p
     
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  13. Jun 22, 2017 at 5:26 PM
    #13
    BlueFalconActual

    BlueFalconActual Field Day Inspector Extraordinaire

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    Beat me to it. Every time grandma brings in her Avalon because she can't figure out how to switch to the AM radio station on the fancy touchscreen, that counts as a problem.
     
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  14. Jun 23, 2017 at 4:46 AM
    #14
    Netmonkey

    Netmonkey Don't be a Dumbass

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    LOL... this guy "mahk" does hilarious parodies about chevy and JD Power:

    https://www.youtube.com/watch?v=zSBsq6HBBzw
     
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  15. Jun 23, 2017 at 4:52 AM
    #15
    Netmonkey

    Netmonkey Don't be a Dumbass

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  16. Jun 23, 2017 at 4:56 AM
    #16
    MotoTundra

    MotoTundra The Ocho

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    -TRS Mini D2S Retrofit on TRD Pro Headlights (Apollo 2.0 Shrouds, 35w XB Ballasts, 5500k Bulbs) -Baja Designs Squadron R Sport Aux lights. -TRD Pro Grill -TRD Rear Sway Bar -BakFlip VP Tonneau w/BakBox -Dipped wheels & bumpers -Iron Cross HD steps -Undercover Swingcase -SunTek Paint Protection film -Tinted glass -Bedmat -OEM Towing Mirrors
    I call BS. Fake media. Haha.
     
  17. Jun 23, 2017 at 5:06 AM
    #17
    ColoradoTJ

    ColoradoTJ Moderator Staff Member

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    I find it rather amusing. JD Power has ranked the Tundra very high in all the catigories that matter. In fact, to date, awards that have yet to be broken by any other manufacturer.

    http://www.jdpower.com/resource/us-initial-quality-study-iqs

    "With the automotive industry in the midst of recovery and competition increasingly fierce, automakers are challenged to design and produce models that sustain the high levels of initial quality that consumers have come to expect. Even as the industry achieves new quality and customer satisfaction benchmarks, consumers’ expectations continue to rise, so it is critical that automakers understand what has the greatest impact on consumers’ perceptions of vehicle quality and identify the greatest needs for improvement, not only to satisfy their expectations, but also to remain competitive.

    The Solution
    The J.D. Power U.S. Initial Quality StudySM (IQS) serves as the industry benchmark for new-vehicle quality measured at 90 days of ownership and has proven to be an excellent predictor of longterm reliability, which may significantly impact new-vehicle purchase decisions. The focus of the study is model-level performance and comparison of individual models to similar models in respective segments, which helps manufacturers worldwide to design and produce higher-quality vehicles that exceed owners’ expectations.

    The study examines 233 problems, which are organized into eight categories:

    • Exterior
    • Seats
    • Driving Experience
    • Engine/Transmission
    • Features/Controls/Displays (FCD)
    • Interior
    • Heating, Ventilation, and Air Conditioning (HVAC)
    • Audio/Communication/Entertainment/Navigation (ACEN)"
    This about sums up Tundra owners to a tee.

    http://www.jdpower.com/cars/articles/car-buyers-guides/power-profile-toyota-tundra
     
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  18. Jun 23, 2017 at 5:49 AM
    #18
    TTund16

    TTund16 New Member

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    very informative link!

    What Do Buyers Most Like about the Tundra?
    Based on the results of the 2015 U.S. APEAL Study, and according to the people who own one, the five most appealing attributes of the Toyota Tundra are (in descending order) engine/transmission, exterior styling, driving dynamics, interior design, and visibility and safety.


    so true in my case ... I only cared about engine/trans and to some extent #2 ... the exterior looked chubby a few years back and I was out for that reason. I said i drive my Tacoma :D
    as soon as it started to look more square (Like F150 ... lol) I was back in the game!
     
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  19. Jun 23, 2017 at 6:33 AM
    #19
    ColoradoTJ

    ColoradoTJ Moderator Staff Member

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    I personally don't think JD Powers is a bad place to go for a review. They do rate it much higher than what the original graph shows.
     
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  20. Jun 23, 2017 at 11:02 AM
    #20
    Cement Pro

    Cement Pro New Member

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    So do you think Chevy misrepresented the awards?
     
  21. Jun 23, 2017 at 1:26 PM
    #21
    ColoradoTJ

    ColoradoTJ Moderator Staff Member

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    No.

    Listen, you had a bad experience with a GM. I get it. I wouldn't buy a 1/2 ton GM either....well at least anything newer than 06. My opinion on cylinder deactivation is total crap....can't stand it. GM went back to drum brakes on the rear axle on most trucks other than the top models (well in 2010 they did). The 5.3 is a good motor, but just isn't a great power plant in a truck application for much else than light duty.

    I have a FIL that has an 02 Chevy 1/2 LTZ with 160k miles on it and hasn't done shit to it besides change out the drivers side leather bolstering since his old ass slides out of the truck. He can't say the same for his 12' F150 Ecotoot. One of my lifelong friends has a 01' 1/2 ton Chevy with 245k miles and has only replaced fuel pumps (2). All my GMs in the past (many), the only thing I replaced is one wheel bearing and a starter, and the starter was my fault. My opinion is by experience, not hearsay.

    Now start talking HD GMs, shit...all the way. Totally different drivetrain than the 1/2 ton craptastic stuff and you can see in the charts in post #9 if you need proof or clarification.

    Today I pulled 140 miles with another buddy. He has 2/3rds less camper and a half ton Ford and the passes kicked his ass. He was talking about getting a different truck. You bet your bottom dollar I suggested a Tundra.
     
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  22. Jun 23, 2017 at 1:56 PM
    #22
    BlueFalconActual

    BlueFalconActual Field Day Inspector Extraordinaire

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    I own a small GM car and it has been perfectly reliable :anonymous:
    While I agree that GM has made a lot of crap over the years, they also have made some pretty good stuff as of late. A lot of their reliability problems are also due to the type of people that purchase and maintain them. There is a reason why Buick has some of the highest long term reliability while the same cars wearing a bowtie have some of the lowest.
    I grew up with Chevy Suburbans and 1/2 tons and every one of them had over 350k on the clock and were still running before my dad got rid of them. Maintenance is everything.
     
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  23. Jun 23, 2017 at 2:55 PM
    #23
    Cement Pro

    Cement Pro New Member

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    I've only owned one Chevrolet truck and it didn't give me an ounce of trouble. Now my brother in law just bought a Cruze and the engine went south before the first oil change. GM ended up buying it back after 7 months of never running right after the new engine was put back in it. Now Ford and Jeep are another story. My first F150 ate rotors and alternators like M&M's. It was a straight 6 and got such poor fuel mileage I stopped emergently along I95 to look for a hole in the gas tank that wasn't there. The second was a F150 with the 302. I had some brake issues with it as well And one air conditioning compressor but otherwise it was strong. The Jeeps (TJ, CJ, YJ, Grand Cherokee's) just plain were horrible. I had non stop electrical, brake and hardware failures.

    Toyota on the other hand I could go on and on. I've owned two Corolla's, one Venza, two Four Runners, three Highlander's, four Tacoma's and 4 Tundra's. I've never had a single thing break on any of them except with collisions.
     
    Last edited: Jun 23, 2017
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  24. Jun 23, 2017 at 5:48 PM
    #24
    ColoradoTJ

    ColoradoTJ Moderator Staff Member

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    I have to agree with who owns and maintains the vehicles. Chevy Cruise is designed as a budget vehicle for the Shadetree mechanic. However, now days you get people that don't know when to change tires, let alone change oil.

    This probably goes for Lexus as well. Most people in their 20's aren't swinging a new Lexus. The people that can afford them, can afford to maintain them.
     
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  25. Jun 23, 2017 at 5:53 PM
    #25
    ColoradoTJ

    ColoradoTJ Moderator Staff Member

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    Not sure about the grenaded motor, sometimes shit happens and thankfully it is under warranty.

    Totally agree with Jeeps. Pure junk, and what is even crazier is what people pay for this great walking experience. I only buy them to swap in GM drivetrains and trash them.

    I have two Toyotas in my garage, and I don't see that changing anytime soon.
     
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  26. Jun 23, 2017 at 6:11 PM
    #26
    gosolo

    gosolo “The .com stands for communist”, Dale Gribble

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    The reliability data and information is mostly gleaned from surveys. Accuracy is a derivative of sample size. Consumer Reports take exceptionally large samples. That being said, it all devolves to probability: to simplify, say for instance that 1 Toyota out of 10 is a lemon, 4 GM's of 10 are lemons and 7 out of 10 Chrysler/Fiats are lemons.
    You can still get a lemon when you buy a Tundra, just as you could possibly get a trouble free Ram, but, what are the odds?
     
  27. Jun 23, 2017 at 6:22 PM
    #27
    Cement Pro

    Cement Pro New Member

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    My guess is the grenaded motor was secondary to a teen driver. I had a long talk with him after the engine blew up and explained the importance of a breakin period. Every time I saw him driving it was balls to the wall. Saying that, I don't think a Corolla motor would have blown in 4000 miles regardless of how you drove it barring sheer acts of stupidity. The only Jeep I ever owned that I truly liked was a CJ 5 completely modified. When it broke I was the one with the blame.
     
  28. Jun 23, 2017 at 8:11 PM
    #28
    Mike

    Mike Tread lightly.

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    yep bank account is running low from it..
    Alot of gm problems is not gm it's the shit ass suppliers they use including China . On the flip side alot of the engine tech like cylinder deactivate has been a nightmare and a expensive one for the owners as it fails outside the warranty period.

    I still say if gm would go back say to the early 70 to 60's you had a real gm vehicle.

    As for jd power it makes great SHIT PAPER.
     
  29. Jun 23, 2017 at 8:23 PM
    #29
    gosolo

    gosolo “The .com stands for communist”, Dale Gribble

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    What you're saying is that GM is not responsible for the suppliers that THEY choose to use? And so, because THEY put Chinese crap in the production of their vehicles the subsequent problems aren't GM,s fault? GM is just an innocent victim. Bullshit.
     
  30. Jun 23, 2017 at 8:25 PM
    #30
    Eclipsed & Floating

    Eclipsed & Floating Over it.........

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    I have a 2500 :boink:
     
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