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Issues with amp power steps on 2017 Platinum Crew Max

Discussion in '2.5 Gen Tundras (2014-2021)' started by niedejb, Oct 12, 2018.

  1. Oct 12, 2018 at 2:39 PM
    #1
    niedejb

    niedejb [OP] New Member

    Joined:
    Jul 29, 2018
    Member:
    #17491
    Messages:
    55
    Gender:
    Male
    Sumter, SC
    Vehicle:
    '17 Platinum
    Anyone else have amp power steps installed on their 3rd gen?

    I have these power steps installed on my 2017 Tundra Platinum Crewmax and they have recently started making noise on the passenger side while retracted. I have attached several pictures of the Amp arm hitting the frame of the truck.

    20181012_142038.jpg

    Retracted hitting the frame:
    https://drive.google.com/file/d/1hzM2HnNR8GgJkcpOV9j_QMGoe9pha-g2/view?usp=sharing

    Marks on the frame from Amp arm hitting the frame:
    https://drive.google.com/file/d/1ezbb2X4CbwDzzt1mK9K63KocWjtdHKd6/view?usp=sharing

    Clearance for the bracket to slide outward toward the pinch seam (but bolts dont allow it to move past their elongated holes):
    https://drive.google.com/file/d/1Tznf6AZ2_rqht8mfdiNvO9zn7JT4wwko/view?usp=sharing

    Pic of the same clearance for the bracket to slide outward from the bottom:
    https://drive.google.com/file/d/1L2mOVR8BCbPoSrdcKMQNJQzWirO78qqW/view?usp=sharing

    I investigated loosening the bolts and trying to slide the front assembly away from the frame, but the bolt holes in the Amp bracket do not have enough elongation to slide the assembly away from the frame.

    Inboard bolt removed to allow more clearance from the frame (still hits):
    https://drive.google.com/file/d/1ddOtKUm9Ny9D4Tklpk-iCvHzvH4pdP_W/view?usp=sharing

    No issues on the Driver's side.

    Driver side has plenty of clearance as you can see here:
    https://drive.google.com/file/d/1DCNhBvbzKMOshSU6xeQ9NPIkfnNeMaCc/view?usp=sharing

    Picture of the driver side bracket slid all the way to the pinch seam (not gapped like the passenger side):
    https://drive.google.com/file/d/1mhR9H35CK-HkQJnIeFgDf-HY9JOmGbFP/view?usp=sharing
    I have an email into Amp...just wondering if anyone else has these issues with frame clearance?
     
    Black Wolf likes this.
  2. Oct 12, 2018 at 7:43 PM
    #2
    TunderStorm

    TunderStorm New Member

    Joined:
    Sep 12, 2018
    Member:
    #19335
    Messages:
    242
    Gender:
    Male
    First Name:
    Michael
    Vehicle:
    2018 TRD SR5 CM MGM +
    - Toytec/Eibach 3/1.5 + TC UCAs - Fuel Vapor 18x9+20 w/BFG KO2 35’s - TRD sway bar - Go Rhino nerf bars - badge delete - Bakflip MX4 - ESP storage - Rockford Fosgate 10’s +++ - TRD shift knob - Weathertech front mats - Escort 360 hardwired - Window tint Future mods: N-Fab M-RDS front bumper w/40” Black Series RC Lightbar
    I had an issue like this on my Ram 2500. They told me to loosen the bolts on the mounts/motors, and walk and jump on the running board in order to seat them better. It worked for me.

    Didn’t read your entire thread but you could try this if you haven’t already
     
    Hattori likes this.
  3. Oct 13, 2018 at 2:13 AM
    #3
    geno0506

    geno0506 New Member

    Joined:
    May 25, 2016
    Member:
    #3446
    Messages:
    4,722
    Gender:
    Male
    First Name:
    Michael
    Vehicle:
    2017 Tundra 5.7 CM 4x4, S/W, B-6112/5160
    I have them on my 17 for months now with zero problems! I bought the set with the pnp harness and did install myself!
     
    Last edited: Oct 13, 2018
    Black Wolf likes this.
  4. Oct 13, 2018 at 8:02 AM
    #4
    niedejb

    niedejb [OP] New Member

    Joined:
    Jul 29, 2018
    Member:
    #17491
    Messages:
    55
    Gender:
    Male
    Sumter, SC
    Vehicle:
    '17 Platinum
    Vendor already responded .. I owe then a few more pics/info. 5 stars for prompt replies.

    We'll see where it goes.
     
    geno0506 likes this.
  5. Oct 13, 2018 at 8:05 AM
    #5
    94slowbra

    94slowbra New Member

    Joined:
    Oct 30, 2017
    Member:
    #10617
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    533
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    Male
    First Name:
    john
    new orleans
    Vehicle:
    2016 TRD pro
    ive had them installed for about a year now and no issues yet. ha sit done it from the beginning or did it start randomly?
     
  6. Oct 13, 2018 at 8:23 AM
    #6
    niedejb

    niedejb [OP] New Member

    Joined:
    Jul 29, 2018
    Member:
    #17491
    Messages:
    55
    Gender:
    Male
    Sumter, SC
    Vehicle:
    '17 Platinum
    Had them on since July... The noises are just a couple of days old.
     
  7. Oct 16, 2018 at 6:01 PM
    #7
    niedejb

    niedejb [OP] New Member

    Joined:
    Jul 29, 2018
    Member:
    #17491
    Messages:
    55
    Gender:
    Male
    Sumter, SC
    Vehicle:
    '17 Platinum
    Follow up from Amp below (not sure if it resolves the issue but they're sure trying):

    "Hello Jeremy,


    None of us can figure what the issue is with the vehicle and the linkages. I’ve processed the paperwork to have replacement linkages build and sent out to you for the one side of the vehicle. The order number is 377427.


    I apologize for the inconvenience.


    Regards,"
     

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