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Head-unit Constantly Rebooting...

Discussion in 'Audio & Video' started by allenng, Jan 11, 2019.

  1. Jan 11, 2019 at 12:07 PM
    #1
    allenng

    allenng [OP] New Member

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    Line-X bed-liner; Line-X tri-fold tonneau cover (re-branded Bakflip F1 ); Husky X-Act Contour all-weather mats; added center console divider and organizer; Scosche phone holder; TRD Pro shifter knob; Toyota rubber bed mat; Toyota (AMP) bed extender
    The head-unit in my 2018 constantly reboots when I make phone calls. I've seen threads on this topic in the past but rarely to resolution... It seems to be worse when I've got Google maps or Spotify working on my phone and communicating via Bluetooth. I have an iPhone X with latest iOS. System/Entune completely reboot and I lose all of my "soft" settings (e.g., orientation of the navigation, sound settings, etc.). It's quite frustrating and the dealer so far has had no solution. It has become so regular that I can re-create the crash on demand...

    If I had to guess, it really seems like the RAM is overloading on the head-unit itself. I know Toyota loves to blame iOS and such but that just doesn't seem acceptable in a $50k truck, especially when the competitors put our trucks to shame on the tech front. I've tried erasing and reinstalling, removing the Entune app on my phone, not syncing contacts, etc.--basically every recommended fix out there.

    I'm open to ideas. I'm sure I could push the dealer to replace the h/u under warranty but I doubt that really resolves the issue. Let me know what y'all think. Thanks!
     
  2. Jan 11, 2019 at 12:19 PM
    #2
    Sas

    Sas Humor is everywhere

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    Lost track after #1.
    Stop buying Crapple products.

    ... j/k. ... not really. But I saw a thread a while back where people were updating the Entune software to get them to play nicely together.
     
  3. Jan 11, 2019 at 12:20 PM
    #3
    allenng

    allenng [OP] New Member

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    Line-X bed-liner; Line-X tri-fold tonneau cover (re-branded Bakflip F1 ); Husky X-Act Contour all-weather mats; added center console divider and organizer; Scosche phone holder; TRD Pro shifter knob; Toyota rubber bed mat; Toyota (AMP) bed extender
    My law firm provides the phone--Android isn't secure enough--so that's not gonna change. I've updated to latest Entune to no avail.
     
  4. Jan 20, 2019 at 6:25 AM
    #4
    RW-3

    RW-3 May the Mods be with you

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    I never had this issue until the day I got an Apple Watch. Now I have it constantly. My watch broke and I had to send it to Apple. The week I didn’t have my watch I had no issues. I’m convinced it’s something with the watch paired to the phone and the car paired to the phone too. Do you have an Apple Watch paired with your phone?
     
  5. Jan 20, 2019 at 6:45 AM
    #5
    wigsplitter

    wigsplitter New Member

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    I have a apple watch and iphone x and my head unit never reboots and never has. Have you tried seeing if your head unit needs a software update or just taking it to dealer?
     
  6. Jan 20, 2019 at 7:51 AM
    #6
    RW-3

    RW-3 May the Mods be with you

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    Lights: 2018 OEM Black Chrome LED’s Morimoto XB Fogs Interior LED upgrade - JD AStar LED reverse / cargo - JD AStar Footwell lights, vanity lights, break lights, rear turn signals, 3rd break light - All VLED’s 30” Rough Country light bar hidden in bumper w/ Rago Fab Brackets AA motion detected led strip bed lighting Exterior: Antenna X 13in Truxedo Lo Pro QT WeatherTech in-channel window deflectors Interior: Husky X-Act Contour front & rear Front, back and rear windows all tinted 10% Ceramic Heat Film on Windshield 70% OCD console organizer OCD console tray TRD 4x4 inserts on Husky mats by Achuop Performance: TRD Rear Sway Bar Protection: McGuard Tailgate Lock Tailgate Pop n Lock w/ Dynamat Misc: TRD key fob case Rear diff breather mod
    All software is up to date on mine. It doesn’t reboot every time I get a call but it does only do it when I have my Apple Watch on. Was just st the dealer and totally forgot to ask them about this. Need to set a reminder to ask them next time I’m there. I have the 1gen Apple Watch. Not sure if that matters or not. It also only reboots when I make a call out. All incoming calls work fine.
     
  7. Jan 21, 2019 at 7:57 AM
    #7
    allenng

    allenng [OP] New Member

    Joined:
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    Member:
    #14719
    Messages:
    6
    Gender:
    Male
    Vehicle:
    2018 White Tundra 1794
    Line-X bed-liner; Line-X tri-fold tonneau cover (re-branded Bakflip F1 ); Husky X-Act Contour all-weather mats; added center console divider and organizer; Scosche phone holder; TRD Pro shifter knob; Toyota rubber bed mat; Toyota (AMP) bed extender
    Yes, I do have an Apple Watch... I had the Series 2 and now the Series 4 and no difference there... To the folks saying talk to the dealer--I've done that a few times now (at least 3) and have not found much help there. Granted, I haven't really strong-armed the issue with them but I'm getting to that point. Rarely an issue with incoming calls. More of an issue when I make outgoing. Head unit will cut off and begin rebooting and the call with just transfer to my phone (which is usually in my pocket still). It gets really annoying when I'm cruising on the highway...
     

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