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Have you ever tried to cancel Direct TV?

Discussion in 'Off-Topic Discussion' started by gosolo, Jan 15, 2018.

  1. Jan 15, 2018 at 9:45 AM
    #1
    gosolo

    gosolo [OP] “The .com stands for communist”, Dale Gribble

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    We canceled direct tv today. What a fiasco. After 4 people going round the loop, finally got it done. When we asked what to do with the receiver/equipment the options were to ‘recycle’, ‘trash’ or, my favorite, save it to “remember all the great times we have had with direct tv” what a hoot!
     
  2. Jan 15, 2018 at 9:49 AM
    #2
    Danimal86

    Danimal86 What's a Dickfir?

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    They sent me a pre-paid box to ship the dvr back. Maybe your equipment was too old and they didn't want it back.
     
    JohnLakeman and 15whtrd like this.
  3. Jan 15, 2018 at 9:51 AM
    #3
    Eclipsed & Floating

    Eclipsed & Floating Over it.........

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    Well, you gonna mount it on the mantle?

    Yeah, they aren’t big on losing paying customers. I can tell you from my years of experience working for them that the tactics they use are a little silly
     
  4. Jan 15, 2018 at 9:52 AM
    #4
    kstateskier

    kstateskier New Member

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    Over a year ago now we canned DTV! We did the "Call every year thing" for several years when our bill would jump $30-$40 and we'd get another promotional price. Finally DTV said no "promotional price".

    Cancelled our service and have been streaming every since. Couldn't be happier!

    You won't regret it.
     
  5. Jan 15, 2018 at 9:58 AM
    #5
    TheBeast

    TheBeast The Beach

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    Honestly happens with all the big players: I had my shares with Time Warner, Verizon..etc..

    these days I only get a solid Internet line and connected devices (FireTV, Roku,etc..) plus DirecTV Now app for my local/live channels.
     
  6. Jan 15, 2018 at 10:02 AM
    #6
    Eclipsed & Floating

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    ^^THIS is where television entertainment is heading
     
  7. Jan 15, 2018 at 10:05 AM
    #7
    TheBeast

    TheBeast The Beach

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    :spy::spy:
     
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  8. Jan 15, 2018 at 10:06 AM
    #8
    Eclipsed & Floating

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    I run an AT&T store now and sell DTV NOW 20:1 over dish and receivers
     
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  9. Jan 15, 2018 at 10:09 AM
    #9
    MrWrench

    MrWrench New Member

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    I canceled my DirecTV thru online chat. I only wanted nfl Sunday ticket but they refused to let me have the streaming service for that. Best thing I ever did was cancel DirecTV. Save me money for mods haha
     
  10. Jan 15, 2018 at 10:10 AM
    #10
    Eclipsed & Floating

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    Have a look at DIRECTV NOW.
    No contract
    $35 for 60+ channels
    No equipment
    Local channels, live sports, and free HBO
    With the app login credentials you get free admission to all the apps that each network provides
     
  11. Jan 15, 2018 at 10:10 AM
    #11
    Danimal86

    Danimal86 What's a Dickfir?

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    This exact thing happened to me, at one point the best thing they offered me was a 1 time $10 off and i said cancel it.

    Been using Playstation Vue ever since.
     
    AxelsHumanDad likes this.
  12. Jan 15, 2018 at 10:11 AM
    #12
    TheBeast

    TheBeast The Beach

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    we got something coming in soon for DTV now customers :spy:
     
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  13. Jan 15, 2018 at 10:11 AM
    #13
    Eclipsed & Floating

    Eclipsed & Floating Over it.........

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    I heard
     
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  14. Jan 15, 2018 at 10:12 AM
    #14
    NewImprovedRon

    NewImprovedRon Hey! Get off my grass!

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    We had Direct TV for a year or two. We left them because we could not get a cranky DTV box replaced. That was about 6 years ago and they keep sending us "we miss you" letters that they want us back. Very similar experience as with XM Radio. If these services would expend more effort on the front end by trying to keep paying customers, instead of spending all the time and money on the back end trying to get them back, I'm sure they would be better off. We didn't have any trouble getting rid of them when we made a decision and I think they had us trash the equipment vs sending anything back.
     
  15. Jan 15, 2018 at 10:14 AM
    #15
    Eclipsed & Floating

    Eclipsed & Floating Over it.........

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    ROKU or Apple TV 4K
     
  16. Jan 15, 2018 at 10:14 AM
    #16
    TheBeast

    TheBeast The Beach

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    good internet connection and a connected device: roku, apple tv, chromecast, fire tv..etc. Just download the app, sign in , done..you watch tv right away.
     
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  17. Jan 15, 2018 at 10:14 AM
    #17
    Juanjoolio007

    Juanjoolio007 New Member

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    They are almost as bad as Siriusxm. When I got stationed in NC we moved to a new neighborhood. No cable service ran yet new. So I thought bundle internet and satellite through direct tv. Well long story short their contracted internet provider couldn’t provide internet so I told them to cancel everything. I had only been a customer for 20 minutes so I thought no big deal. Boy was I wrong. Told them a dozen times to cancel it. Finally got them to do it when I lost it on this person and asked them in how many languages did they want me to tell them to cancel my $&@@!$@ service. They said one second sir I’ll transfer you.
     
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  18. Jan 15, 2018 at 10:15 AM
    #18
    Eclipsed & Floating

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    Smart tv, phone, tablet, or anything you would watch Netflix, HULU, etc....
     
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  19. Jan 15, 2018 at 10:17 AM
    #19
    Eclipsed & Floating

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    Never, ever, ever bundle utilities that aren’t owned by the same company. I didn’t know the pitfalls either prior to working in the industry.
     
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  20. Jan 15, 2018 at 10:18 AM
    #20
    Danimal86

    Danimal86 What's a Dickfir?

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    Whats going on?
     
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  21. Jan 15, 2018 at 10:19 AM
    #21
    Eclipsed & Floating

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    Game is changing
     
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  22. Jan 15, 2018 at 10:19 AM
    #22
    Juanjoolio007

    Juanjoolio007 New Member

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    When is UVerse going to take over the world??? Loved my UVerse in SD.
     
  23. Jan 15, 2018 at 10:20 AM
    #23
    TheBeast

    TheBeast The Beach

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    I'm not defending Directv but those guys been in the satellite business for many years and they are catching up with the young bucks aka HULU and Netflix. It takes time to move the beast :)

    I signed up for DTV now when they had it for $10 per month if you are ATT unlimited data plan customer. Also got a free 4K roku device :)
    so yeah..it only costs me 10 bux a month for DTV now...so much better than my $180 bill from Time warner.

    dtv now still has couple bugs been worked on but major announcements coming soon ;)
     
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  24. Jan 15, 2018 at 10:20 AM
    #24
    Eclipsed & Floating

    Eclipsed & Floating Over it.........

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    Never

    It’s going away
     
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  25. Jan 15, 2018 at 10:20 AM
    #25
    TheBeast

    TheBeast The Beach

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    Uverse going down :)
     
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  26. Jan 15, 2018 at 10:22 AM
    #26
    Danimal86

    Danimal86 What's a Dickfir?

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    can you elaborate? Or post where i can read about it?
     
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  27. Jan 15, 2018 at 10:22 AM
    #27
    Juanjoolio007

    Juanjoolio007 New Member

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    Oh well.. that was like 2009ish. Guess I’ll stop asking my ATT store when I go in for something.
     
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  28. Jan 15, 2018 at 10:23 AM
    #28
    Eclipsed & Floating

    Eclipsed & Floating Over it.........

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    A word of advice to all that love their traditional television services....get ready for internet television services, if you’re not already. It’s going to take over sooner than you think
     
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  29. Jan 15, 2018 at 10:24 AM
    #29
    Eclipsed & Floating

    Eclipsed & Floating Over it.........

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    PM’d you
     
  30. Jan 15, 2018 at 10:26 AM
    #30
    Eclipsed & Floating

    Eclipsed & Floating Over it.........

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    All reasearch and development is headed towards doing away with cable, dsl, and satellite tv. All the money is headed towards internet based live television and much more
     
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