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Go Rhino RB10 running boards quality? Mfg. defect..

Discussion in 'General Tundra Discussion' started by Tacogrande, Dec 31, 2016.

  1. Dec 31, 2016 at 10:26 AM
    #1
    Tacogrande

    Tacogrande [OP] New Member

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    Just received in my Go Rhino RB10 boards and unpacked the first one and it is twisted really bad about at least 3/4" to 1". The edges are almost straight but the top where you step is twisted. NOT FLAT.
    To me this is not right. What do you think?
     
  2. Dec 31, 2016 at 10:33 AM
    #2
    Tacogrande

    Tacogrande [OP] New Member

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    Took the wrapping off the second board and it is a lot flatter but still not totally flat.
     
  3. Dec 31, 2016 at 10:37 AM
    #3
    BlueBottle

    BlueBottle not a PRO

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    See fine print
    I don't think mine were twisted. Not that I noticed. Post some pictures if you can.
     
  4. Dec 31, 2016 at 11:28 AM
    #4
    1BadTundra

    1BadTundra New Member

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    Mine weren't twisted at all. Ive had them on for over a year now and they are bulletproof.

    20161105_162313.jpg
     
    BlueBottle likes this.
  5. Dec 31, 2016 at 7:52 PM
    #5
    Tacogrande

    Tacogrande [OP] New Member

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  6. Dec 31, 2016 at 7:54 PM
    #6
    Tacogrande

    Tacogrande [OP] New Member

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    The strait edge shows almost 3/8" but sure looks like more looking at the diffirent angles including the bottom. Its like a potato chip.
     
  7. Jan 1, 2017 at 5:30 AM
    #7
    NewImprovedRon

    NewImprovedRon Hey! Get off my grass!

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    Deck rail system, Bed divider, door sill protectors, LED reverse light bars, Aries Bull Bar with 28" 180 watt LED light bar, LED step lights, LED bed lights, driver-side grab handle, TRD Rear Sway Bar, BedRug bed mat and tailgate mat, Morimoto Fog Lights, more to come.....
    Sure doesn't look right. I'd be on the phone with them to get a return authorization at the first opportunity.
     
  8. Jan 3, 2017 at 11:25 AM
    #8
    Tacogrande

    Tacogrande [OP] New Member

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    Called Go Rhino and they say it is definitely not normal and it was distorted in the welding process.
    Called runningboardwarehouse and they are taking them back shipping paid by them. I just want a full refund.
    Obviously their quality control sucks so im still looking for boards.
     
  9. Jan 3, 2017 at 12:12 PM
    #9
    Backslider

    Backslider Thirsty...

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    I can understand your frustration, but even with the most advanced QA practices defects can get through.

    In my opinion things are bound to go wrong. When something like this happens is when you really get an idea of how a company treats their customers. I say give them a chance to make it right and see what they will do for you.

    Sucks you got a bad one.. all that anticipation only to get damaged goods and have to wait longer...
     
  10. Jan 3, 2017 at 12:38 PM
    #10
    NewImprovedRon

    NewImprovedRon Hey! Get off my grass!

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    Good for you! Glad they are making it right!
     
  11. Jan 3, 2017 at 1:29 PM
    #11
    1BadTundra

    1BadTundra New Member

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    I'll sell mine for $450+ 1/2 shipping costs... or meet me to pick them up. I love them, but I'm thinking about going with no bars when I do my lift.
     
  12. Jan 3, 2017 at 4:44 PM
    #12
    Tacogrande

    Tacogrande [OP] New Member

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    I hear ya man but...runningboardwarehouse already was on my bad side... They charged my card 9 days before the boards shipped and when i asked them about it they said oh its just an "authorization hold". I said no its a charge im holding the bill in my hand...oh and silence. Tried to lie to me. I never have any company charge my card unless it shipped out unless i authorized it. So now i have to wait 48 hours for them to send me a shipping ticket. So by the time i get my refund, i will have paid for the boards for probably 4 weeks.
     
    Backslider likes this.
  13. Jan 3, 2017 at 6:12 PM
    #13
    Backslider

    Backslider Thirsty...

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    Yeah, I hear ya. Might be more the retailer than the manufacturer too.
     
  14. Jan 16, 2017 at 12:57 PM
    #14
    C130 crewdawg

    C130 crewdawg New Member

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    1BadTundra you still want to sell your steps? I sent you a message about them. Let me know.
     

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