1. Welcome to Tundras.com!

    You are currently viewing as a guest! To get full-access, you need to register for a FREE account.

    As a registered member, you’ll be able to:
    • Participate in all Tundra discussion topics
    • Transfer over your build thread from a different forum to this one
    • Communicate privately with other Tundra owners from around the world
    • Post your own photos in our Members Gallery
    • Access all special features of the site

Extended Warranty.

Discussion in '3rd Gen Tundras (2014+)' started by cashsmoney, Aug 14, 2018.

  1. Aug 23, 2018 at 10:04 PM
    #61
    porkitt

    porkitt New Member

    Joined:
    May 31, 2017
    Member:
    #7948
    Messages:
    1,790
    Gender:
    Male
    First Name:
    Ian
    Vehicle:
    Tundra Pro Cement
    DAP Tune ESP Storage (next) Fuel Vapor ABS Guards AVS Vent Visor FRAC Harness 50 Cal/Antenna X BFG KO2 HID Extra Light Bar RG10 Running Boards BAK Industries Revolver X2 Rear Sway Bar Oh Shit Handles Pop and Lock LED Internal and Reverse Lights LED Footwell lights Tuffy Storage Console organizers Viper Alarm and Remote Start
  2. Aug 24, 2018 at 5:43 AM
    #62
    Atomic City Tundra

    Atomic City Tundra Cam Tower Leak Addict

    Joined:
    Mar 12, 2018
    Member:
    #13508
    Messages:
    1,521
    Gender:
    Male
    First Name:
    Devin
    New Mexico
    Vehicle:
    2013 Tundra 5.7FFV CM 4X4

    You make a lot of good points - especially on the off-road stuff. One person's idea of tough off-roading may be another person's idea of a daily commute while drinking coffee - especially coming from someone who tackles off-roading like you do. So yes, that is subjective. All I can say is that from an off-roading standpoint - I wheeled the 2005 4Runner harder than I do my Tundra.

    I also towed with the 4Runner about the same amount that I do with my Tundra - which was basically pulling a small pop-up camper during the summer.

    The one thing I didn't do with the 4Runner like I do my Tundra is haul stuff. I haul stuff a lot with the Tundra. Am I asking more of it than it was designed for? No. I do my best to keep within the payload and towing limits and such. So, with your story, maybe someone could blame the failures on how you used it. But maybe not? I have been relatively tame with my Tundra, and have had more issues with it than a lot of my recent vehicles. If I recall correctly, you also had the cam tower leak? That one wasn't from excessive use - that is just a design flaw.

    I hear you about ISO compliance. I started my career as an Engineer for Caterpillar in large wheel loaders. During the time that I was there, they were trying to get the local test facility ISO compliant. Man, what a nightmare. I left to go back to grad school before they finished, and I can say I didn't miss it. We also had a stint at my current job where they were toying with some form of control on analysis procedures using NAFEMS. Again - that is a hard thing to do.
     
    ColoradoTJ likes this.
  3. Aug 24, 2018 at 7:27 AM
    #63
    UpSteer32

    UpSteer32 New Member

    Joined:
    Jun 27, 2018
    Member:
    #16530
    Messages:
    146
    Gender:
    Male
    I don't understand: What are those links are supposed to demonstrate?

    A Tundra is rated at 4.5 stars versus the 4runner's 4.6, so that means the Tundra is less reliable?

    What's funny is that some people here will complain about the Tundra's supposed inferiority to other Japanese 4x4's because it is built in America. It uses the same engine and transmission as the LandCruiser 200 series (built in Japan). Tundra's transfer case is just as beefy. Tundra has a bigger rear axle.

    The frame and suspension design are obviously different between the 2, but the mechanical underpinnings are very similar.

    So if you're worried about the Tundra have premature breakdowns, you should have the same concern for a LandCruiser.
     
    Last edited: Aug 24, 2018
    ColoradoTJ likes this.
  4. Aug 24, 2018 at 7:44 AM
    #64
    ColoradoTJ

    ColoradoTJ jberry813fanclub.com Staff Member

    Joined:
    Feb 24, 2016
    Member:
    #2766
    Messages:
    17,626
    Gender:
    Male
    First Name:
    Chris
    Colorado
    Vehicle:
    GMC 3500
    Fuzzy Mirror Dice
    It was a joke. May have misssd it.

    I wasn’t to concerned. I sold it and purchased a heavy duty truck. Easy fix. I still stand behind the Tundra and believe it’s the best 1/2 ton on the market.
     
    UpSteer32 and Atomic City Tundra like this.
  5. Aug 24, 2018 at 7:53 AM
    #65
    UpSteer32

    UpSteer32 New Member

    Joined:
    Jun 27, 2018
    Member:
    #16530
    Messages:
    146
    Gender:
    Male
    My commentary was directed at someone's response to your post, not necessarily your post.

    I do agree: the Tundra makes the best 1/2 ton on the market. I wish the other OEM's would be more competitive in that regard, but it seems they're happy to sell their current products so long as people keep buying them.

    Neither the Toyota brand nor the truck is infallible. I've had things prematurely break on my Toyota's that needed fixing. IMHO, Toyota strives the hardest to over-engineer their vehicles. The only market segment where you find a similar design philosophy would be the 3/4 and 1 ton's. And even with those, it's not unheard of to replace suspension and chassis components that wear out early, especially when the truck is worked hard. As you noted earlier, driving style can play a huge role in that.

    It's a bit unfair to compare the maintenance/repair requirements of a weekend warrior 4runner to those of a 1/2 ton or 3/4 ton work truck....2 very different levels of abuse.
     
    ColoradoTJ likes this.
  6. Aug 24, 2018 at 8:17 AM
    #66
    Atomic City Tundra

    Atomic City Tundra Cam Tower Leak Addict

    Joined:
    Mar 12, 2018
    Member:
    #13508
    Messages:
    1,521
    Gender:
    Male
    First Name:
    Devin
    New Mexico
    Vehicle:
    2013 Tundra 5.7FFV CM 4X4
    A 4Runner is designed as an SUV.

    A Tundra, or a 3/4-1 ton HD truck are supposed to be designed as trucks.

    Use each one as they are designed, and I would expect to have the same level of required maintenance and upkeep from a vehicle from the same company regardless of what the vehicle class is. After my experience with my 4Runner, I would expect the same performance and trouble free operation from any Toyota vehicle, whether it be a Camry, Corolla, or RAV4. Sure, trucks take more abuse - but designers know that and should build some extra strength into the system (which they do - bigger axles, ring gears, etc).

    So I don't think it is unfair at all to compare the repair history for any vehicles from a manufacturer.

    I also think that the Tundra is the best 1/2 available. Sure, mine has been more of a PITA then most of my other recent vehicles, but I still feel that it has a lot of values and features and better reliability than any other 1/2 ton on the market. It is weak from a payload standpoint, but pretty solid other than that. I am not saying that it isn't a "good truck". All I said was that you might be in for a surprise if you decided to not opt for the extended warranty on these trucks. I opted not to get one when I bought mine (because like you I thought "hey, it's a Toyota - what could go wrong?"). Then I ended up getting the extended warranty for free after the cam tower leak incident. I'm glad I have the warranty now. I had strongly thought of getting rid of this truck to jump up to an HD, but have decided to keep it and continue working on getting my mortgage paid off so I can finally be debt-free. So the two more years of coverage will be nice just in case something else goes wrong.

    But then you jump in and call people fear mongers for discussing problems that they have actually had with the trucks. Demanding real statistics and dismissing any type of "anecdotal" evidence. You sound like some of the statisticians I work with. I work in an arena where the stuff that happens out on the tails of the distribution curve can really eff things up. And the kicker is that they do happen, and you can't dismiss them because they "most likely won't happen".
     
    ColoradoTJ likes this.
  7. Aug 26, 2018 at 5:51 PM
    #67
    UpSteer32

    UpSteer32 New Member

    Joined:
    Jun 27, 2018
    Member:
    #16530
    Messages:
    146
    Gender:
    Male
    You're missing my point.

    All body-on-frame SUV's and pickups should be built with a degree of ruggedness and durability, I agree with that. And truthfully, most modern trucks and SUV's (body-on-frame SUV's) are built that way.

    But a 3/4 ton Ram pickup that was hauling car trailers or a Tundra that was serving as a farm truck for 150k miles will certainly have more wear and tear than a 4runner which served as a daily commuter and did occasional offroad trips for the same amount of mileage. That has nothing to do with engineering deficiencies and everything to do with how different vehicles are employed in different ways.

    Most of the used 3/4 tons sold in my area are worn the hell out, whereas most used 4runners are still in decent condition. But no one should be surprised by that. The 4runner might have had slightly better build quality coming from the factory (that's debatable when looking at modern vehicles), but the truth of the matter is that those 3/4 ton's see much more abuse than the average 4runner (fleet work, constant towing, minimal maintenance, ect.). It's not anywhere close to being an apples-to-apples comparison.
     
  8. Aug 27, 2018 at 6:47 AM
    #68
    captainnemojr

    captainnemojr New Member

    Joined:
    Jul 26, 2018
    Member:
    #17423
    Messages:
    55
    Gender:
    Male
    Texas
    Vehicle:
    2018 Tundra 1794 4x4
    I was determined not to let the finance guy sucker me into an extended warranty. Then he offered me a Toyota Platinum 7/125K for $1,100. I couldn't say no. Yes it's a Toyota, but I like the piece of mind especially to 125K miles. If it was only to 100K, I wouldn't have bought it.
     
  9. Nov 11, 2018 at 8:22 AM
    #69
    ramboUK

    ramboUK New Member

    Joined:
    Nov 11, 2018
    Member:
    #21570
    Messages:
    6
    Can anybody confirm if they received all the documents and are in order after purchasing the extended warranty from jennifer @elite motor? Im interested but want to make sure isnt a scam or something...
     
  10. Nov 13, 2018 at 1:55 PM
    #70
    BWinter

    BWinter New Member

    Joined:
    Oct 22, 2017
    Member:
    #10440
    Messages:
    51
    Gender:
    Male
    Central California
    Vehicle:
    2018 White 1794, TRD Off Road, 4x4
    Yes, I can confirm Jennifer is legit. I got all the required paperwork in about two weeks. In addition, I had the local dealer confirm and show me the extended warranty I bought from her is in the dealer network computer. The service writer wanted to know why I bought it from Elite Toyota. You should have seen his face when I told him the price I paid for it.
     
  11. Nov 17, 2018 at 2:06 PM
    #71
    jagged155

    jagged155 New Member

    Joined:
    Sep 14, 2018
    Member:
    #19383
    Messages:
    93
    Gender:
    Male
    First Name:
    Dan
    Vehicle:
    2018 Platinum Pro
    Google Fidelity Platinum Extended Service Contract. It's the best coverage available. Most dealers mark-up 20-100%, FYI. Owned by JM&A, who is also South East Toyota
     
  12. Dec 6, 2018 at 9:39 PM
    #72
    idahowiseguy

    idahowiseguy New Member

    Joined:
    Dec 14, 2017
    Member:
    #11522
    Messages:
    25
    Gender:
    Male
    First Name:
    Kent
    Coeur d Alene, Idaho
    Update to this post, Jennifer is awesome to work with. Just picked up the 7/75 on my 2018 CM 1794 and everything went smoothly as described by previous posters. Anyone thinking of an extended warranty should check with her first as hers are the platinum plans offered through Toyota. FYI, her dealership changed names recently from Elite to Wolverine but same Jennifer, same dealership.

    After reading all the CAM tower leak threads I read through all the warranty terms and conditions and saw no exclusions for oil leaks so feeling good about being covered there for many years to come.
     
  13. Dec 7, 2018 at 3:29 PM
    #73
    cpc0812

    cpc0812 New Member

    Joined:
    Feb 27, 2016
    Member:
    #2785
    Messages:
    98
    Gender:
    Male
    First Name:
    Cory
    Vehicle:
    2018 Cement 4 X 4 CM
    That’s the same plan I went with for my 18. Yes Jennifer is great to work with. It was a very easy process. It’s nice to know I’m covered for a while.
     
  14. Dec 7, 2018 at 6:10 PM
    #74
    RoujePN

    RoujePN New Member

    Joined:
    Nov 27, 2018
    Member:
    #22273
    Messages:
    269
    Gender:
    Male
    PNW
    Vehicle:
    2019 Platinum CM 4x4 5.7L 1G3
    :cheers:
     
  15. Dec 7, 2018 at 6:30 PM
    #75
    RoujePN

    RoujePN New Member

    Joined:
    Nov 27, 2018
    Member:
    #22273
    Messages:
    269
    Gender:
    Male
    PNW
    Vehicle:
    2019 Platinum CM 4x4 5.7L 1G3
    So bottom line, if I read correctly treat EWs as an extra insurance policy, by choice, there if you need it ..use or lose?.
    Also, I read the TFS write up, for those who went for it is consensus Platinum covers all over better than the other two levels? Technical type here I tend to agree that since many mechanical and/or technical (potential) single points of failure that may choose to rear up anytime the 1-2K is could very well be worth the up front negotiations.
     
  16. Dec 7, 2018 at 6:33 PM
    #76
    Musashi66

    Musashi66 New Member

    Joined:
    Oct 30, 2018
    Member:
    #21153
    Messages:
    153
    Gender:
    Male
    Vehicle:
    2000 AC V8
    We just got a 2018 TRD Sport from Mountain states Toyota in Colorado. Paid around $850 for a 7 year platinum warranty. They opened up with $2500 or so, but came down when we budged. Pretty good deal - our 2000 Tundra treated us really well, but this new one has so many sensors and electronics that the old one doesn’t. I figure, 800 for a peace of mind is worth it.
     
  17. Dec 7, 2018 at 6:45 PM
    #77
    AlmightyCrash

    AlmightyCrash Tundra Rookie, Jeep Veteran

    Joined:
    Nov 25, 2018
    Member:
    #22206
    Messages:
    673
    Gender:
    Male
    First Name:
    Crash
    Mohave Valley, AZ
    Vehicle:
    2015 Tundra MGM SR5 TSS CrewMax
    They knocked a little over $1200 off of mine, and the company who overwrites the policy is owned by Toyota...so that made me feel better as well
     
  18. Jan 18, 2019 at 9:44 AM
    #78
    NoOneEveryone

    NoOneEveryone New Member

    Joined:
    Jan 17, 2019
    Member:
    #24660
    Messages:
    25
    Gender:
    Male
    Vehicle:
    2016 Tundra SR5
    Can I do my own maintenance without voiding my warranty?
    I just purchased a 2016 used from a dealer. Had them throw in certification for no charge. That gives me the remaining power train warranty plus a 1 year bumper to bumper.
    The fine print says that I must maintain it according to schedule and must have all receipts. Are parts store receipts enough?
     
  19. Jan 18, 2019 at 10:05 AM
    #79
    OR18TRD

    OR18TRD Pândâ Crëw

    Joined:
    Oct 30, 2018
    Member:
    #21119
    Messages:
    5,463
    Gender:
    Male
    First Name:
    Pândâ
    PDX
    Vehicle:
    2018 Panda Crewmax
    Suspension: front- Bilsein 6112 set at 1.9”; Rear- bilstein 5160 with maxtrac 1” shackel. Wheels: Method MR308 roost wheels 18x9” +18 offset. Tires: 275/70/18 Goodyear wrangler DuraTrac’s Removed front mudflaps and moved front wheel well liner forward. Bakflip MX4 Tonneau cover Line-x premium bed liner aFe CAI Rear differential breather moved behind taillight Debadged Windows tinted 20% ESP locking long box rear seat storage OEM all weather mats 6 3/4” antenna Coverking leather rear seat cover
    7 yr how many mile?
     
  20. Jan 18, 2019 at 2:41 PM
    #80
    TundraDrew

    TundraDrew Wannabe Overlander

    Joined:
    Sep 2, 2018
    Member:
    #18921
    Messages:
    41
    Gender:
    Male
    First Name:
    Drew
    Hahira, GA
    Vehicle:
    2018 White Tundra CM TRD Sport 4x4
    Bakflip Revolver X4, Nitto Ridge Grappler 275-60R20, JL audio upgrade from tech12volts
    Ditto, just bought the 8yr/100,000 mile EW from her today. Super easy and probably the best price around with zero haggling. I actually paid 2500 in August for a 10 yr/100,000 mile EW when I bought mine, found out about her deal, and returned the other one. Over 50% cheaper and I'll probably hit 100,000 miles before 8 years anyway.
     
  21. Jan 18, 2019 at 3:19 PM
    #81
    Atomic City Tundra

    Atomic City Tundra Cam Tower Leak Addict

    Joined:
    Mar 12, 2018
    Member:
    #13508
    Messages:
    1,521
    Gender:
    Male
    First Name:
    Devin
    New Mexico
    Vehicle:
    2013 Tundra 5.7FFV CM 4X4
    Yes, you can do your own maintenance. Keep your receipts, write down when you do everything, sign and date it. I have done this for all of my vehicles and have never been denied a warranty claim because of it. The receipts help out if you ever decide to sell it, also.
     
    Sas likes this.
  22. Jan 18, 2019 at 4:19 PM
    #82
    NoOneEveryone

    NoOneEveryone New Member

    Joined:
    Jan 17, 2019
    Member:
    #24660
    Messages:
    25
    Gender:
    Male
    Vehicle:
    2016 Tundra SR5
    Cool Thanks. I would think that "certified" vs. "extended" wouldn't make a difference. Any take on that?
     
  23. Jan 18, 2019 at 5:26 PM
    #83
    WVman

    WVman New Member

    Joined:
    Jan 12, 2019
    Member:
    #24380
    Messages:
    5
    Buy it. For no other reason that it covers all the ancillary stuff that isn't in the 5/60k warranty. Basically bumper to bumper for 5/7 100/120k. Price depends on the dealer, but most of them make a ton of their profits off the warranty sales. Do not buy anything but the factory EW, ever.

    I paid <$800 for 5/100 platinum, but I work for the mothership.
     
  24. Jan 18, 2019 at 6:12 PM
    #84
    Atomic City Tundra

    Atomic City Tundra Cam Tower Leak Addict

    Joined:
    Mar 12, 2018
    Member:
    #13508
    Messages:
    1,521
    Gender:
    Male
    First Name:
    Devin
    New Mexico
    Vehicle:
    2013 Tundra 5.7FFV CM 4X4
    I would argue that it doesn't make a hill of beans what kind of warranty it is. As long as you do the maintenance and have record of it, you should be good.
     
  25. Jan 20, 2019 at 8:50 PM
    #85
    Musashi66

    Musashi66 New Member

    Joined:
    Oct 30, 2018
    Member:
    #21153
    Messages:
    153
    Gender:
    Male
    Vehicle:
    2000 AC V8
    I think it was 7/100k. Not 100% sure without checking the paperwork.
     
    OR18TRD likes this.
  26. Jan 26, 2019 at 5:27 PM
    #86
    gs1197tx

    gs1197tx New Member

    Joined:
    Jan 9, 2019
    Member:
    #24202
    Messages:
    28
    TX
    Can you please send that info.
    Thanks,
    Mike
     
  27. Jan 28, 2019 at 8:05 AM
    #87
    gs1197tx

    gs1197tx New Member

    Joined:
    Jan 9, 2019
    Member:
    #24202
    Messages:
    28
    TX
    Fyi....
    Jennifer Taylor’s new email is:
    jtaylor@gowolverinetoyota.com

    Dealership built a new facility and changed names. The elitemotormall email address will not be working much longer.

    Very good prices on Toyota Extra Care Platinum $0 deductible plans.
     
    NoOneEveryone and Jamart5 like this.
  28. Jan 28, 2019 at 11:43 AM
    #88
    NoOneEveryone

    NoOneEveryone New Member

    Joined:
    Jan 17, 2019
    Member:
    #24660
    Messages:
    25
    Gender:
    Male
    Vehicle:
    2016 Tundra SR5
    Thanks for that.

    Question - will she sell a warranty for a vehicle that is out of warranty?
    Reason that I ask is because I just bought a 2016 certified. It's at 51k so the certification (1yr + 100k Power train) is the only current warranty.
    So must I act now or will she be able to help after it expires?
     
  29. Jan 28, 2019 at 1:49 PM
    #89
    Dontra

    Dontra Newer

    Joined:
    Jan 28, 2019
    Member:
    #25234
    Messages:
    70
    Gender:
    Male
    First Name:
    Don
    AR
    Vehicle:
    2016 Tundra SR5
    none
    I just contacted her. The 36 mo warranty has to be in effect
     
    NoOneEveryone likes this.
  30. Jan 28, 2019 at 2:03 PM
    #90
    NoOneEveryone

    NoOneEveryone New Member

    Joined:
    Jan 17, 2019
    Member:
    #24660
    Messages:
    25
    Gender:
    Male
    Vehicle:
    2016 Tundra SR5
    Thanks. Too bad about that.
     

Products Discussed in

To Top