1. Welcome to Tundras.com!

    You are currently viewing as a guest! To get full-access, you need to register for a FREE account.

    As a registered member, you’ll be able to:
    • Participate in all Tundra discussion topics
    • Transfer over your build thread from a different forum to this one
    • Communicate privately with other Tundra owners from around the world
    • Post your own photos in our Members Gallery
    • Access all special features of the site

Digital instrument cluster screen went black

Discussion in '3rd Gen Tundras (2022+)' started by jsyjsyjsy, Dec 14, 2022.

  1. Jan 26, 2023 at 11:58 AM
    #31
    David713

    David713 New Member

    Joined:
    Dec 7, 2022
    Member:
    #88052
    Messages:
    39
    Gender:
    Male
    Houston, TX
    Vehicle:
    2023 Tundra Platinum
    275/60-20 tires
    Then I'm not telling them until the fix is out.
     
  2. Jan 26, 2023 at 11:59 AM
    #32
    DFS

    DFS New Member

    Joined:
    Aug 10, 2022
    Member:
    #81787
    Messages:
    397
    Gender:
    Male
    Vehicle:
    2022 Capstone Tundra
    Sounds like all current owners are the beta testers lol
     
    Henry1jg and RickyBobbysTundra like this.
  3. Jan 26, 2023 at 12:30 PM
    #33
    DFS

    DFS New Member

    Joined:
    Aug 10, 2022
    Member:
    #81787
    Messages:
    397
    Gender:
    Male
    Vehicle:
    2022 Capstone Tundra
    Same for me, fully battery reset didn't alleviate the issue which presented on multiple occasions. Glad they are working to resolve. Only owned my truck for 3 months and less than 3,500 miles so far less than 2,000 cycles for me.
     
    ryanwgregg likes this.
  4. Jan 26, 2023 at 1:04 PM
    #34
    Reddhills

    Reddhills New Member

    Joined:
    Dec 7, 2022
    Member:
    #88063
    Messages:
    89
    Gender:
    Male
    Vehicle:
    ‘23 Army Green Hybrid 1794, TRD
    Can they really take possession of a truck like that? There is nothing in that cluster that I probably can’t figure out with Waze running for speed and live stats on an obd2 connector
     
    Henry1jg and ryanwgregg like this.
  5. Jan 26, 2023 at 1:15 PM
    #35
    DFS

    DFS New Member

    Joined:
    Aug 10, 2022
    Member:
    #81787
    Messages:
    397
    Gender:
    Male
    Vehicle:
    2022 Capstone Tundra
    Something tells me Waze isn't NHTSA approved in place of a speedometer.
     
    ryanwgregg likes this.
  6. Jan 27, 2023 at 7:02 AM
    #36
    mannyg84

    mannyg84 New Member

    Joined:
    May 8, 2022
    Member:
    #78152
    Messages:
    121
    Gender:
    Male
    2023 1794 hybrid at 2350 miles and it’s out. Maybe when I leave at work it will be back on. With the stop of sale I will see if I can sell it at a profit :)
     
    ryanwgregg likes this.
  7. Jan 27, 2023 at 9:43 AM
    #37
    VivaCristoRey

    VivaCristoRey New Member

    Joined:
    Jan 15, 2023
    Member:
    #90282
    Messages:
    15
    Gender:
    Male
    First Name:
    Dom
    Vehicle:
    2023 TRD PRO - MIDNIGHT
    I’m here to join the party. It is pretty frustrating to have a brand new dash cluster go out on you. It’s a safety and regulatory issue not being able to see my speed. Turned it on and it was completely black. At Toyota now getting them to inspect and run diagnostics. They are trying to contact Toyota now. We will see… I don’t have high hopes of a deeper issue. I’ll report back.

    8326B414-BFC4-4607-9F6E-D2AA21006153.jpg
     
    =JSG= and ryanwgregg like this.
  8. Jan 27, 2023 at 11:42 AM
    #38
    mannyg84

    mannyg84 New Member

    Joined:
    May 8, 2022
    Member:
    #78152
    Messages:
    121
    Gender:
    Male
    Went out for lunch 4 hours later and the cluster lit up like a champ. Hope it does not happen again.
     
    =JSG= and ryanwgregg like this.
  9. Jan 31, 2023 at 5:29 AM
    #39
    Quick_23TundraPlat

    Quick_23TundraPlat New Member

    Joined:
    Dec 17, 2022
    Member:
    #88750
    Messages:
    53
    Gender:
    Male
    Vehicle:
    2023 Tundra Platinum MGM
    Westcott Lift AVS/Rear Air, 35/12.5/18 Toyo Open Country AT3, Method 305 NV 18x9 (+18 Offset), Extang Solidfold 2.0 Tonneau
    686 miles...took possession in Dec. First time this morning — all black. I have a HUD so I could drive safely... im letting it sit all day at work and will update. **eye roll**
     
    =JSG= and ryanwgregg like this.
  10. Jan 31, 2023 at 5:39 AM
    #40
    Alex261

    Alex261 New Member

    Joined:
    May 18, 2020
    Member:
    #46737
    Messages:
    429
    Gender:
    Male
    First Name:
    Alex
    Boston, Ma
    Vehicle:
    2022 Tundra Platinum
    I’m curious if this is mostly 23 owners and mostly hybrid owners. Knock on wood and I shouldn’t post this, but I have 24,000 on my 22 Platinum non hybrid and thank god that hasn’t happened yet
     
    ryanwgregg likes this.
  11. Jan 31, 2023 at 6:37 AM
    #41
    Lou1947

    Lou1947 New Member

    Joined:
    May 3, 2018
    Member:
    #14996
    Messages:
    148
    Gender:
    Male
    Vehicle:
    Tundra 1794
    Same here with my 22 1794
     
    ryanwgregg likes this.
  12. Jan 31, 2023 at 5:25 PM
    #42
    Quick_23TundraPlat

    Quick_23TundraPlat New Member

    Joined:
    Dec 17, 2022
    Member:
    #88750
    Messages:
    53
    Gender:
    Male
    Vehicle:
    2023 Tundra Platinum MGM
    Westcott Lift AVS/Rear Air, 35/12.5/18 Toyo Open Country AT3, Method 305 NV 18x9 (+18 Offset), Extang Solidfold 2.0 Tonneau
    Started right up after sitting for a few hours. Hopefully a one time thing.
     
  13. Jan 31, 2023 at 7:58 PM
    #43
    RickyBobbysTundra

    RickyBobbysTundra New Member

    Joined:
    Dec 3, 2022
    Member:
    #87844
    Messages:
    179
    Gender:
    Male
    Phoenix
    Vehicle:
    2023 Solar Octane TRD Pro
    My TRD pro crapped out tonight. Tried multiple restarts.

    Knowing they keep the truck until they fix is is disheartening. They did the same thing at the Dodge dealer when they were fixing my Challenger back in 2021. They had a for two months and gave me a loaner.


    I will say though give me a respect for the Town and Country minivan... That thing is pretty sick, even coming from a muscle car guy :muscleflexing:

    That said I made just hold on to the truck for now if they're quarantining.
     
    Last edited: Feb 1, 2023
  14. Feb 1, 2023 at 7:36 AM
    #44
    Dos Cylindros

    Dos Cylindros New Member

    Joined:
    Mar 26, 2019
    Member:
    #28163
    Messages:
    120
    Gender:
    Male
    Vehicle:
    2022 1794 Edition Smoked Mesquite
    My 2022, non hybrid 1794 has not had this issue. I bought the truck in October of 2022 and only have 3K on the clock so far, but as of yet I have not had this issue.
     
    ryanwgregg likes this.
  15. Feb 1, 2023 at 5:31 PM
    #45
    Tmcush75

    Tmcush75 New Member

    Joined:
    Mar 6, 2019
    Member:
    #27197
    Messages:
    23
    Gender:
    Male
    First Name:
    Thomas
    Vehicle:
    19 Cement limited
    Just got word that my 23 platinum that was scheduled for Jan19th has a new eta of Mar 10.
     
    ryanwgregg likes this.
  16. Feb 1, 2023 at 8:04 PM
    #46
    Tom976

    Tom976 New Member

    Joined:
    Dec 16, 2022
    Member:
    #88678
    Messages:
    422
    Gender:
    Male
    First Name:
    Tom

    I wonder if they can really quaranteen the vehicle like that. If they demand to do that, I would demand a supra while my truck is being fixed!
     
  17. Feb 1, 2023 at 8:14 PM
    #47
    Coachcleats90

    Coachcleats90 Solar Octane

    Joined:
    Jan 11, 2020
    Member:
    #41060
    Messages:
    98
    Gender:
    Male
    First Name:
    Brad
    Bend, Or
    Vehicle:
    23 Pro Solar Octane
    OEM Console safe Bed Tie downs Tactillian flag & Bear flag AJT key fob More to come
    My 14” has done it once, went white. Shut off turned on and back to normal. Like it glitched and would not come completely on… odd ‘23 Pro, 1k miles. Wonder if tied to cluster some how
     
  18. Feb 1, 2023 at 8:21 PM
    #48
    Rangers

    Rangers New Member

    Joined:
    Dec 13, 2016
    Member:
    #5544
    Messages:
    157
    Gender:
    Male
    First Name:
    Joe
    Oklahoma
    Vehicle:
    2017 Bad Barcelona TRD Pro
    TRD sway bar
    I feel for all you guys having this problem. Im certain Toyota will take care of everything.

    Today my dealer had two beautiful TSS models on the lot and I want to pull the trigger but threads like this just make me hesitant.

    I guess Toyota spoiled me from 2005, my first Tundra to my current 2021 Tundra, they have all been bullet proof, I guess small problems like this shouldn't bother me but Toyota ruined me by never leaving me stranded and never leaving me with any warranty claims.

    I just expect perfection since that's all I've known from all my tundras.
     
  19. Feb 1, 2023 at 9:30 PM
    #49
    Tom976

    Tom976 New Member

    Joined:
    Dec 16, 2022
    Member:
    #88678
    Messages:
    422
    Gender:
    Male
    First Name:
    Tom
    I'm going from a 2013 Tacoma that I am perfectly happy with. Like you said, never left you stranded. Thats big right there.
    Its the exact reason why I ordered a Tundra. (waiting on it) 1 year blues for the 2022's stinks (happens to ALL vehicles to a certain extent.) Some major and some minor.
    2023 should be better with fixes. I expect a minor hiccup or two. As long as it runs and gets me to the destnation is all the matters.


    The engine toyota has been using for years in the Lexus.
    Just would be the first turbo car I ever owned. Sort of why I respect the 2021's and before (N.A. v8)
    V8's were good motors but they do have a leak problem with the camtowers.
    Youtube video of a guy doing the job was good but WOW that was a job for an average car guy.
    (Think he is a toyota tech no less too.)
     
  20. Feb 7, 2023 at 4:25 AM
    #50
    ckennedy6104

    ckennedy6104 New Member

    Joined:
    Jan 5, 2023
    Member:
    #89789
    Messages:
    6
    Gender:
    Male
    First Name:
    Chris
    Vehicle:
    2023 1794 Edition
    Joining the party.. cluster was off this morning (2023 1794 Edition). I made an appointment at the dealer but I'm not expecting them to be able to do anything based on this thread. I just want it documented in their system. Has anyone heard any updates on the bug fix?
     
  21. Feb 7, 2023 at 10:44 AM
    #51
    Emailj

    Emailj New Member

    Joined:
    Feb 7, 2023
    Member:
    #91610
    Messages:
    2
    Gender:
    Male
    I can’t see the mileage to record it lol. But add me to the list of blacked out display. 2023 Platinum. Somewhere around 3400kms I think… took possession Dec 30
     
  22. Feb 7, 2023 at 10:53 AM
    #52
    Emailj

    Emailj New Member

    Joined:
    Feb 7, 2023
    Member:
    #91610
    Messages:
    2
    Gender:
    Male
    Thanks will do, still out. App reporting 3840kms (Canadian eh)
     
    Maharisc and ryanwgregg like this.
  23. Feb 7, 2023 at 11:00 AM
    #53
    Breathing Borla

    Breathing Borla I'd rather be fishing

    Joined:
    Jan 21, 2020
    Member:
    #41531
    Messages:
    4,541
    Gender:
    Male
    Vehicle:
    2023 Tundra Platinum 4x4 Crewmax
    how do you drive around not know how fast you are going? lol.

    I sure hope this is sorted out soon, my build date is end of the month, although Im not holding my breath
     
    ryanwgregg likes this.
  24. Feb 7, 2023 at 11:39 AM
    #54
    Alex261

    Alex261 New Member

    Joined:
    May 18, 2020
    Member:
    #46737
    Messages:
    429
    Gender:
    Male
    First Name:
    Alex
    Boston, Ma
    Vehicle:
    2022 Tundra Platinum
    I don’t know what Toyota did different but I never heard of this till lately. I have a 22 Platinum with 25k on her and it never went blank. It seems this is happening a ton with the 23’s
     
  25. Feb 7, 2023 at 11:41 AM
    #55
    Breathing Borla

    Breathing Borla I'd rather be fishing

    Joined:
    Jan 21, 2020
    Member:
    #41531
    Messages:
    4,541
    Gender:
    Male
    Vehicle:
    2023 Tundra Platinum 4x4 Crewmax
    probably newer software bug is my guess
     
    ryanwgregg likes this.
  26. Feb 7, 2023 at 1:36 PM
    #56
    Maharisc

    Maharisc w/Patty

    Joined:
    Feb 12, 2022
    Member:
    #74540
    Messages:
    841
    Gender:
    Male
    First Name:
    Karl
    Vehicle:
    2023 Tundra Platinum MBM Hv CM Adv Pkg
    Build date: 12/05/22
    To know your speed when blacked out, use your Android phone - Google Maps, set a destination (any destination, not necessarily where you are really headed) and you'll see two signs lower left, one is speed limit for current road you are on and the other would be your speed +-2mph.


    Not sure what you iPhone users use. :)
     
  27. Feb 8, 2023 at 7:27 AM
    #57
    ckennedy6104

    ckennedy6104 New Member

    Joined:
    Jan 5, 2023
    Member:
    #89789
    Messages:
    6
    Gender:
    Male
    First Name:
    Chris
    Vehicle:
    2023 1794 Edition
    Good advice ryanwgregg, thank you. I noted the mileage (1,800) and cancelled my appointment with the dealer. Just like everyone else, my display was fine later in the same day.

    Do you happen to know if the eventual software update will be pushed to me or will I have to take the truck to the dealer?
     
  28. Feb 8, 2023 at 8:04 AM
    #58
    Breathing Borla

    Breathing Borla I'd rather be fishing

    Joined:
    Jan 21, 2020
    Member:
    #41531
    Messages:
    4,541
    Gender:
    Male
    Vehicle:
    2023 Tundra Platinum 4x4 Crewmax
    that would be a dealer ECU update, not OTA
     
    ryanwgregg likes this.
  29. Feb 9, 2023 at 6:59 AM
    #59
    Barry49

    Barry49 New Member

    Joined:
    Feb 9, 2023
    Member:
    #91721
    Messages:
    1
    Gender:
    Male
    Vehicle:
    2023 tundra platinum
    I have a 23 tundra platinum with 869 miles and the digital instrument screen just went black this morning at the gas station. I drove home and stopped the truck. I returned after 15 mins to start the engine, and the screen came back on. I hope it doesn’t happen again
     
    jproy12 and ryanwgregg like this.
  30. Feb 9, 2023 at 1:13 PM
    #60
    Tmcush75

    Tmcush75 New Member

    Joined:
    Mar 6, 2019
    Member:
    #27197
    Messages:
    23
    Gender:
    Male
    First Name:
    Thomas
    Vehicle:
    19 Cement limited
    Got a message from my sales person that my 23 platinum that was suppose to be delivered the 19th of Jan is ready for me to do paperwork and get tomorrow... I'll try and keep yall up to date
     
    ryanwgregg likes this.

Products Discussed in

To Top