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Did I Mess Up!

Discussion in 'General Tundra Discussion' started by ldale, Feb 29, 2016.

  1. Feb 29, 2016 at 4:52 AM
    #1
    ldale

    ldale [OP] New Member

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    Bought a New 2016 Truck last week. It was raining off and on the day I took delivery so I did not do a very Detailed walk around. Here's the problem. This past weekend I found several Scratches on the truck. Some are on the fender right above the Antennae, and some are on the left rear of the Roof.

    So how do I approach the service guys about this?

    Thanks in Advance.
     
  2. Feb 29, 2016 at 5:09 AM
    #2
    15whtrd

    15whtrd New Member

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    I would see if they could get them rubbed out for you as opposed to the repainting on your brand-new truck. Just explain that it was raining that day and you were unable to take a proper look at the time. There was a few light scuffs on my truck when I got it I just took it home and spot checked it.
     
  3. Feb 29, 2016 at 6:53 AM
    #3
    RowdyRon

    RowdyRon Not too old to play

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    Man, that's a bummer! I would think that the dealership would work with you on buffing the scratches out since they are present in a couple of locations and the truck is only a week old. I don't know if your dealership provides free car washes for the life of the truck like my dealership, but, if they do, I would be very careful using it. My dealership uses a wash that has the spinning cloth equipment and I've noticed that it has left a few swirls in my paint. I'm only going to hand wash or use touchless/wand washes from now on.... Welcome, by the way!
     
  4. Feb 29, 2016 at 7:03 AM
    #4
    ToyotaTundraMike

    ToyotaTundraMike Not A New Member

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    My truck had what appeared to be a few scratches on it that I noticed after filling out the paperwork before leaving the lot. Rode back to the body shop and had them hit it with some compound and a rag and they came right off. Unless they look deep, I would try and do the same thing. Funny that Ron mentioned the dealer car wash, because that's what the sales guy told me caused the problem on mine.
     
    RowdyRon likes this.
  5. Feb 29, 2016 at 7:12 AM
    #5
    TruckyTruck

    TruckyTruck New Member

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    Take it back and have them fix it. Most dealerships would do it just to have your business again and not have thier name ran thru the mud.
     
  6. Feb 29, 2016 at 2:44 PM
    #6
    ldale

    ldale [OP] New Member

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    Update.

    They were able to use some polishing compound to remove the blemishes. All is well in Tundra land today!
     
    RowdyRon likes this.
  7. Feb 29, 2016 at 4:15 PM
    #7
    RowdyRon

    RowdyRon Not too old to play

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    Great! Glad it worked out for you!
     
  8. Feb 29, 2016 at 4:52 PM
    #8
    tibadoe

    tibadoe New Member

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