Dealer couldn't install bed rail kit due to spray on liner

A buddy of mine simply used a utility knife to remove the bed-liner spray. It was very easy to do.

 

Any of that is just uncalled for!! I have only dealt with two Toyota dealers miles apart and when they spray in the bed liner I have never seen a truck come back with the holes covered. To scrape them and do all that to clear them out is plainly laziness on the bed liner company.! It is yet another example if someone being lazy, not taking pride in their work, and the boss letting it get out the door that way. I went and checked mine again and ALL holes are clear and ready for bed rail bolts/screws. I hate dealing with businesses these days it’s a gamble at best as to what you are going to get back for all that money you have paid them. I use the same dealer all the time that way if it isn’t right they fix it and it comes with a warranty!! I hate seeing some of the mishaps on these expensive pieces of machinery!! Sorry for the rant this evening!!

 

By the way I would have the service guy and the service supervisor in the office so fast they wouldn’t know what hit them. Who ever you deal with should have gotten it handled for you!! No ifs ands or buts!! I would take it to a different dealer and try to find someone there that has some common sense and knows what to do for their customers!!

 

Old thread, but I found that a step drill bit installed in a screwdriver handle for Hex shaft bits is a perfect 1 tool solution for this. install the rails then use the step bit head to push through the liner and twist the handle a few times and it cleans the liner right out without damaging the threads. There was no need to guess or remove the rail to get a utility knife or other blade in there to clean it out. HTH this helps the next person that needs to do this.