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Best Light to Identify Paint Defects?

Discussion in 'Detailing' started by sprtbkr, Jun 22, 2018.

  1. Jun 22, 2018 at 2:22 PM
    #1
    sprtbkr

    sprtbkr [OP] Average Member

    Joined:
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    Scott
    Denver, CO
    Vehicle:
    2018 Tundra SR5 4x4 Double Cab - Inferno
    TRD Wheels & Tires, Double Cab Fold-down Back Seat, LED Interior Lighting, Turned Off Seat Belt Chime, Franken-key (Flip Key), Duraliner Bed Liner, Bed Rails, Hood Wind Deflector, Console Gun Safe, iBoard 5" Running Boards, TRD Sport Bed Vinyl, Fortin Evo One Remote Start with Mycar Cellular Module, Plasti-dipped Badges, Tinted front windows, Extang Solid Fold 2.0, Pop-N-Lock, TUNDRA tailgate inserts, coming soon - 12” android radio.
    I just bought my 2018 Tundra a few weeks ago, and it came with a complimentary door ding from the dealership, which they agreed to fix. There were also a few other factory paint defects they agreed to have fixed.

    I took my truck to the body shop they use, with the sale manager, and the owner of the body shop said "no problem, should have it back to you in 3 days". They were to push out the door ding, wet sand a high spot on a corner of the hood, sand and repaint a chip in the base coat that had been clear coated over, and buff out a scratch. Friday mid day they told me they'd have it ready at 4:30. They gave it to me 1.5 hours late at 6 pm, and when it was presented to me, it was covered with dust on the inside and spatter of polish on the body and wheels. I couldn't tell if it looked good at all. I was frustrated, and let them know that I brought this truck in looking pristine, and what they were giving me back was laughable. They also failed to reconnect a radar under the front grille and left off a cover for the grille, under the hood.

    I took it home and gave it a good wash and detailing, and noticed so many paint defects in what they did, that it would make your head spin. They clear coated 4 panels. There are bubbles in the clear coat, light scratches where none existed before, and areas with no luster to them at all. They did a crappy job! I took it back to the dealership and went over it with the sales manager and we documented all the issues.

    The truck is back in the hands of the body shop, and I may get it back today, but I won't count on it based on their inability to keep their timeline last time.

    Most of these defects are hard or impossible to see in outdoor lighting. I see them perfectly in my garage with LED and Fluorescent bright white lighting, and pretty well inside the dealership's delivery garage.

    So what is the best way in your experience to identify paint defects, since I'd like to know what I'm up against before I even leave the body shop this time.
     
    Last edited: Jun 22, 2018
  2. Jun 22, 2018 at 2:26 PM
    #2
    Ike74

    Ike74 New Member

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    None . . . yet
    That's BS. I would definitely complain to the dealer and ask for a different shop to fix it
     
    sprtbkr [OP] likes this.
  3. Jun 22, 2018 at 2:41 PM
    #3
    ZPMAN

    ZPMAN 2nd place is the 1st looser

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    4" lift, 35s, Magnuson Supercharger
    Is the color black by chance?
     
  4. Jun 22, 2018 at 2:42 PM
    #4
    sprtbkr

    sprtbkr [OP] Average Member

    Joined:
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    Scott
    Denver, CO
    Vehicle:
    2018 Tundra SR5 4x4 Double Cab - Inferno
    TRD Wheels & Tires, Double Cab Fold-down Back Seat, LED Interior Lighting, Turned Off Seat Belt Chime, Franken-key (Flip Key), Duraliner Bed Liner, Bed Rails, Hood Wind Deflector, Console Gun Safe, iBoard 5" Running Boards, TRD Sport Bed Vinyl, Fortin Evo One Remote Start with Mycar Cellular Module, Plasti-dipped Badges, Tinted front windows, Extang Solid Fold 2.0, Pop-N-Lock, TUNDRA tailgate inserts, coming soon - 12” android radio.
    Not it's Inferno.
     
    Ike74 likes this.
  5. Jun 22, 2018 at 2:44 PM
    #5
    sprtbkr

    sprtbkr [OP] Average Member

    Joined:
    Jun 1, 2018
    Member:
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    Messages:
    368
    Gender:
    Male
    First Name:
    Scott
    Denver, CO
    Vehicle:
    2018 Tundra SR5 4x4 Double Cab - Inferno
    TRD Wheels & Tires, Double Cab Fold-down Back Seat, LED Interior Lighting, Turned Off Seat Belt Chime, Franken-key (Flip Key), Duraliner Bed Liner, Bed Rails, Hood Wind Deflector, Console Gun Safe, iBoard 5" Running Boards, TRD Sport Bed Vinyl, Fortin Evo One Remote Start with Mycar Cellular Module, Plasti-dipped Badges, Tinted front windows, Extang Solid Fold 2.0, Pop-N-Lock, TUNDRA tailgate inserts, coming soon - 12” android radio.
    If it's not perfect this time, I certainly will. What surprises me is all the 5 star reviews they have online, and how they claim to pride themselves on perfection. Maybe it will be perfect this time, and they just really messed up the first time. We'll see.
     
  6. Jun 22, 2018 at 2:49 PM
    #6
    Professional Hand Model

    Professional Hand Model Fred Brookes

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    Bummer about the paint. Best way is with a flourescent light shining at an angle. On Fridays there is a saying that goes, “Can’t see it from my house”. Thats probably what happened.
     
    sprtbkr [OP] likes this.
  7. Jun 22, 2018 at 2:56 PM
    #7
    ZPMAN

    ZPMAN 2nd place is the 1st looser

    Joined:
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    John
    Minnesota
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    2016 Black Platinum Supercharged
    4" lift, 35s, Magnuson Supercharger
    On my black 2016 if you take a LED light around the top of the open door sill by the roof line the paint is so thin you can see the factory primer. The bubbles in the clear coat are from applying the clear coats to quickly.
     
    sprtbkr [OP] likes this.

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