1. Welcome to Tundras.com!

    You are currently viewing as a guest! To get full-access, you need to register for a FREE account.

    As a registered member, you’ll be able to:
    • Participate in all Tundra discussion topics
    • Transfer over your build thread from a different forum to this one
    • Communicate privately with other Tundra owners from around the world
    • Post your own photos in our Members Gallery
    • Access all special features of the site

Anyone ever bought from CARMAX?

Discussion in 'General Tundra Discussion' started by hi_rawb, Jan 28, 2018.

  1. Jan 29, 2018 at 10:27 AM
    #31
    HBdirtbag

    HBdirtbag New Member

    Joined:
    Mar 5, 2017
    Member:
    #6631
    Messages:
    851
    Walnut Creek, CA
    Vehicle:
    2017 limited cm
    the residue is easily removeable. Never had an issue removing a sticker from a car....or emblems, etc and i've removed them all from basically any vehicle i've owned
     
    jewsNbrews likes this.
  2. Jan 29, 2018 at 3:54 PM
    #32
    ChucklesToy

    ChucklesToy New Member

    Joined:
    Apr 13, 2016
    Member:
    #3129
    Messages:
    854
    Gender:
    Male
    First Name:
    Chuck
    Round Rock, TX
    Vehicle:
    2019 Honda Ridgeline RTL-E
    Two local dealers I've dealt with (one for my previous Chevy; another for my Tundy) would give $100 over Carmax price on a trade. I've used their appraisal to sell 4 different vehicles and got a little more selling on my own, but it was a nice sanity check on my asking price.
     
  3. Jan 29, 2018 at 4:13 PM
    #33
    Slayer

    Slayer Member

    Joined:
    Nov 14, 2017
    Member:
    #10968
    Messages:
    445
    First Name:
    Slayer
    :rofl::rofl::rofl:
    NICE
     
    Eclipsed & Floating likes this.
  4. Jan 31, 2018 at 7:43 PM
    #34
    Tundra Fan

    Tundra Fan Cotton Member

    Joined:
    Sep 10, 2016
    Member:
    #4489
    Messages:
    1,988
    Gender:
    Male
    First Name:
    Toby
    Nor Cal (Placer Co.)
    Vehicle:
    2013 Platinum, Silver Sky Metallic
    One of, if not the first thing I did to my Tundra ,was debadge it. That included the carmax sticker.
    Years ago we bought my wifes minivan there. I was closely inspecting their carmax sticker on the back. Our salesman saw me and said, "you're gonna take that off, aren't you?" I said, "Soon as we get it home".
     
  5. Jan 31, 2018 at 8:30 PM
    #35
    Marty McFly

    Marty McFly newbie just learning the ropes of the forum!

    Joined:
    Oct 24, 2016
    Member:
    #4983
    Messages:
    5,081
    Gender:
    Male
    Hilldale, California
    Vehicle:
    2016 StormTrooper Tundra CrewMax TRD PRO
    I would of done the same thing lol
     
  6. Feb 1, 2018 at 2:45 AM
    #36
    Adam

    Adam New Member

    Joined:
    Oct 3, 2017
    Member:
    #10039
    Messages:
    486
    Gender:
    Male
    First Name:
    Adam
    Vehicle:
    2014 Radiant Red Tundra
    I bought my used 14' last year with 3800 miles on it there. They give a good trade in price on vehicles...you can sell to them and not buy from them. It was pretty easy. The truck I wanted was a couple states over so they put in a request to get it moved and put my name on it with no paperwork signed. I rolled over there once it was in stock, looked her over and took her home. They do have some decent prices on new vehicles as well. I think it was one up in WI that has the Tundras.
     
  7. Feb 1, 2018 at 1:55 PM
    #37
    Aussie2016

    Aussie2016 New Member

    Joined:
    Apr 23, 2017
    Member:
    #7377
    Messages:
    20
    Gender:
    Male
    Franklin, Tennessee
    Vehicle:
    2016 Limited Crewmax
    I bought my truck at Carmax and found them to be great to deal with. Pricing was fixed at around what I thought I could negotiate the dealer inflated prices down to.
    I found it on their website in CO but it was the best mix of the trim/options that I wanted and only had 9000 miles on it. Cost me $200 or so to truck it from Colorado to Nashville, no obligation to buy.
    Nine months after I picked it up I was especially thankful for their warranty/after sales support after it was discovered the windscreen had a leak that caused some electrical issues. Carmax looked it up and said they had replaced the windscreen before I bought it . They sent someone around and fitted a brand new windscreen in my driveway, no questions asked, no cost.
     
  8. Sep 22, 2018 at 2:45 PM
    #38
    eb_tundra

    eb_tundra New Member

    Joined:
    Sep 22, 2018
    Member:
    #19690
    Messages:
    3
    In April I bought a 2012 Tundra from Carmax in Santa Rosa. The price felt right for the mileage and condition. The paperwork process was painless, I needed a truck and I was in and out of there in less than an hour. Overall I'm satisfied, despite some problems I'll mention now.

    Their service department is BAD. Here are some mistakes they made while "freshening" up the vehicle:

    - Did not properly install the oil drain plug, it was loose and leaking. Thankfully I noticed the oil leaking out before I'd be using their warranty to replace the engine.
    - They installed crappy "new" tires and failed to properly balance them and align the front end. Tire pressures were also way off.
    - They installed new headlights and signal bulbs but didn't fully press the connectors on. During the ride home nearly everything went out as the connectors came off.

    They also failed to disclose the obvious steering problems with the vehicle (I think it needs a new rack, or bushings at least). Nothing I wasn't expecting for the milage, but it would have felt more honest if it was addressed.

    Don't let this scare you away, just be really diligent about your own inspection and know what you're actually buying. And ask them what their service department touched, so you know what to double check!
     
  9. Sep 22, 2018 at 3:03 PM
    #39
    trdprobped17

    trdprobped17 New Member

    Joined:
    Feb 5, 2018
    Member:
    #12690
    Messages:
    804
    Gender:
    Male
    Carmax is a good dealership. I have bought from them before and everything went well. They are in the business to make money just like everyone else, so, you should treat them just like every other dealership.
     
    Trooper2 likes this.
  10. Sep 22, 2018 at 6:44 PM
    #40
    backinblack

    backinblack New Member

    Joined:
    Sep 4, 2018
    Member:
    #19001
    Messages:
    266
    Gender:
    Male
    First Name:
    James
    I’ve purchased 4 cars from and sold 1 to Carmax over the years. I’ve always felt like I got a fair deal, though a touch higher priced due to the no haggle policy. To me, the customer service and no haggle pricing convenience were worth it. I’ve had some bad negotiating experiences over the years and have cussed out more than one dealership for their shady tactics.

    One of the 4 cars had mechanical issues. Since it was a Land Rover with a reputation for high priced repairs and low reliability, I purchased the Carmax extended warranty. Paid $2-$3k for the warranty and they paid more than $10k in repairs. Never once questioned a warranty claim and always had to have serviced and Land Rover dealership because Carmax techs couldn’t handle it.
     
  11. Sep 22, 2018 at 7:04 PM
    #41
    Taco-Bender

    Taco-Bender Old Guys Rule

    Joined:
    Sep 17, 2017
    Member:
    #9710
    Messages:
    1,007
    Gender:
    Male
    Tucson
    Vehicle:
    2010 DC 4x4
    I looked at a couple cars at CarMax a couple months ago when looking for a new ride for the Mrs. and ended up passing. I think their deals we're much better a few years ago.

    Although I didn't end up buying from them I did stumble upon a dealer/broker in Mesa that buys low mile lease returns and sells them for $499 over what they paid. They rely on volume so some real sweet deals with those guys.

    Then there's Carvana. Seems to be some pretty good deals there too.

    For the wife's new ride I stumbled across a creampuff Lexus Rx350 on CL minutes after the guy posted and ended up getting it for a screaming price. Private party so no sales tax, which I'll take any day.
     
  12. Sep 22, 2018 at 8:40 PM
    #42
    geno0506

    geno0506 GENO

    Joined:
    May 25, 2016
    Member:
    #3446
    Messages:
    4,833
    Gender:
    Male
    First Name:
    Michael
    San Antonio, Texas
    Vehicle:
    2017 Tundra 5.7 CM 4x4, S/W, B-6112/5160

    I bought one years back, good deal and zero problems! If you buy there they usually sell out of the Super White Tundra because of the high demand though they usually have plenty of MGM's on the lot! Not that anything is wrong with them!

    :boink: :poking: :crapstorm:
     
  13. Sep 22, 2018 at 8:43 PM
    #43
    geno0506

    geno0506 GENO

    Joined:
    May 25, 2016
    Member:
    #3446
    Messages:
    4,833
    Gender:
    Male
    First Name:
    Michael
    San Antonio, Texas
    Vehicle:
    2017 Tundra 5.7 CM 4x4, S/W, B-6112/5160

     
  14. Sep 22, 2018 at 9:19 PM
    #44
    ARamirez73

    ARamirez73 SLAPPIN' WOOD / MAKIN' DELIVERIES TTC #158

    Joined:
    May 30, 2016
    Member:
    #3487
    Messages:
    33,855
    Gender:
    Male
    First Name:
    Adam
    The Lone Star State, RGV, TEXAS
    Vehicle:
    2014 CM TSS 4WD SR5 5.7 MGM
    Rough Country 6" lift / 35x12.50R20 Cooper Discoverer ST Maxx/ 20x9 +20 Fuel wheels "Mavericks" (Came with) / S&B CAI/ 2-10" Rockford Fosgates R2/ Massive Audio Nano N2 amp (Came with)/ KatSkins seat covers (Came with)/ Weathertechs window vent visors and floor mats/ 1A-AUTO.com aftermarket tow mirrors/ Undercover tonneau bed cover/ Viper alarm 3305V/ Flowmaster Super 40 Dual in-out/ 40" led light bar/ TRD Pro grille/Rough Country 30" LED light bar/TRD rear sway bar/ Ranch Hand legend grille gaurd/ Nfab nurf bars/ 2019 PRO headlights
    Drink your ensure
     
    geno0506 and jewsNbrews like this.
  15. Sep 22, 2018 at 9:37 PM
    #45
    jewsNbrews

    jewsNbrews MGM's for the win!!

    Joined:
    Apr 16, 2018
    Member:
    #14506
    Messages:
    4,753
    Gender:
    Male
    First Name:
    Tim
    Walla Walla Wa
    Vehicle:
    2017 SR5 CM TRD off road
    Spray in bed liner Deck Rail system Tinted windows Blackout badges Pro grill and hood bulge Weather tech matts Nfab Nerf steps w 3rd step bed access Zdog tool chest Ceramic coat paint protection Bumper end caps paint matched Fuel Trophy 18x9 +20 offset Toyo Open Country A/T II 285/65 New England Patriots seat covers Black TRD shifter
    :rofl::rofl:

    Call your ombudsman Geno! You don't have to take that abuse! :stirthepot:
     
    geno0506 likes this.
  16. Sep 22, 2018 at 10:19 PM
    #46
    ARamirez73

    ARamirez73 SLAPPIN' WOOD / MAKIN' DELIVERIES TTC #158

    Joined:
    May 30, 2016
    Member:
    #3487
    Messages:
    33,855
    Gender:
    Male
    First Name:
    Adam
    The Lone Star State, RGV, TEXAS
    Vehicle:
    2014 CM TSS 4WD SR5 5.7 MGM
    Rough Country 6" lift / 35x12.50R20 Cooper Discoverer ST Maxx/ 20x9 +20 Fuel wheels "Mavericks" (Came with) / S&B CAI/ 2-10" Rockford Fosgates R2/ Massive Audio Nano N2 amp (Came with)/ KatSkins seat covers (Came with)/ Weathertechs window vent visors and floor mats/ 1A-AUTO.com aftermarket tow mirrors/ Undercover tonneau bed cover/ Viper alarm 3305V/ Flowmaster Super 40 Dual in-out/ 40" led light bar/ TRD Pro grille/Rough Country 30" LED light bar/TRD rear sway bar/ Ranch Hand legend grille gaurd/ Nfab nurf bars/ 2019 PRO headlights
    He started it
     
    geno0506 and jewsNbrews like this.
  17. Sep 22, 2018 at 10:20 PM
    #47
    jewsNbrews

    jewsNbrews MGM's for the win!!

    Joined:
    Apr 16, 2018
    Member:
    #14506
    Messages:
    4,753
    Gender:
    Male
    First Name:
    Tim
    Walla Walla Wa
    Vehicle:
    2017 SR5 CM TRD off road
    Spray in bed liner Deck Rail system Tinted windows Blackout badges Pro grill and hood bulge Weather tech matts Nfab Nerf steps w 3rd step bed access Zdog tool chest Ceramic coat paint protection Bumper end caps paint matched Fuel Trophy 18x9 +20 offset Toyo Open Country A/T II 285/65 New England Patriots seat covers Black TRD shifter
    He hasn't responded. Must be napping again
     
    geno0506 and ARamirez73 like this.
  18. Sep 22, 2018 at 10:25 PM
    #48
    Gabrielo93

    Gabrielo93 New Member

    Joined:
    Oct 21, 2017
    Member:
    #10425
    Messages:
    32
    Gender:
    Male
    First Name:
    Gabriel
    Arlington, TX
    Vehicle:
    2015 Black Toyota Tundra SR 2wd
    My experience with Carmax went good bought a 2012 Prius. They give good value of trade in then most dealers but they are no hassle. I would go back but I traded it in for my tundra with a Toyota dealer.
     
  19. Sep 22, 2018 at 11:26 PM
    #49
    geno0506

    geno0506 GENO

    Joined:
    May 25, 2016
    Member:
    #3446
    Messages:
    4,833
    Gender:
    Male
    First Name:
    Michael
    San Antonio, Texas
    Vehicle:
    2017 Tundra 5.7 CM 4x4, S/W, B-6112/5160
    :rofl:


     
    jewsNbrews and ARamirez73 like this.
  20. Sep 22, 2018 at 11:26 PM
    #50
    ARamirez73

    ARamirez73 SLAPPIN' WOOD / MAKIN' DELIVERIES TTC #158

    Joined:
    May 30, 2016
    Member:
    #3487
    Messages:
    33,855
    Gender:
    Male
    First Name:
    Adam
    The Lone Star State, RGV, TEXAS
    Vehicle:
    2014 CM TSS 4WD SR5 5.7 MGM
    Rough Country 6" lift / 35x12.50R20 Cooper Discoverer ST Maxx/ 20x9 +20 Fuel wheels "Mavericks" (Came with) / S&B CAI/ 2-10" Rockford Fosgates R2/ Massive Audio Nano N2 amp (Came with)/ KatSkins seat covers (Came with)/ Weathertechs window vent visors and floor mats/ 1A-AUTO.com aftermarket tow mirrors/ Undercover tonneau bed cover/ Viper alarm 3305V/ Flowmaster Super 40 Dual in-out/ 40" led light bar/ TRD Pro grille/Rough Country 30" LED light bar/TRD rear sway bar/ Ranch Hand legend grille gaurd/ Nfab nurf bars/ 2019 PRO headlights
    Blah blah nlah
     
    jewsNbrews and geno0506 like this.
  21. Sep 22, 2018 at 11:27 PM
    #51
    geno0506

    geno0506 GENO

    Joined:
    May 25, 2016
    Member:
    #3446
    Messages:
    4,833
    Gender:
    Male
    First Name:
    Michael
    San Antonio, Texas
    Vehicle:
    2017 Tundra 5.7 CM 4x4, S/W, B-6112/5160

    LMMFAO! Love it, He started it, your my broski!
     
    jewsNbrews and ARamirez73 like this.
  22. Sep 22, 2018 at 11:27 PM
    #52
    geno0506

    geno0506 GENO

    Joined:
    May 25, 2016
    Member:
    #3446
    Messages:
    4,833
    Gender:
    Male
    First Name:
    Michael
    San Antonio, Texas
    Vehicle:
    2017 Tundra 5.7 CM 4x4, S/W, B-6112/5160

    Thanks for the back up brudda!
     
    jewsNbrews likes this.
  23. Sep 22, 2018 at 11:28 PM
    #53
    ARamirez73

    ARamirez73 SLAPPIN' WOOD / MAKIN' DELIVERIES TTC #158

    Joined:
    May 30, 2016
    Member:
    #3487
    Messages:
    33,855
    Gender:
    Male
    First Name:
    Adam
    The Lone Star State, RGV, TEXAS
    Vehicle:
    2014 CM TSS 4WD SR5 5.7 MGM
    Rough Country 6" lift / 35x12.50R20 Cooper Discoverer ST Maxx/ 20x9 +20 Fuel wheels "Mavericks" (Came with) / S&B CAI/ 2-10" Rockford Fosgates R2/ Massive Audio Nano N2 amp (Came with)/ KatSkins seat covers (Came with)/ Weathertechs window vent visors and floor mats/ 1A-AUTO.com aftermarket tow mirrors/ Undercover tonneau bed cover/ Viper alarm 3305V/ Flowmaster Super 40 Dual in-out/ 40" led light bar/ TRD Pro grille/Rough Country 30" LED light bar/TRD rear sway bar/ Ranch Hand legend grille gaurd/ Nfab nurf bars/ 2019 PRO headlights
    :cheers:
     
    geno0506 likes this.
  24. Sep 22, 2018 at 11:28 PM
    #54
    geno0506

    geno0506 GENO

    Joined:
    May 25, 2016
    Member:
    #3446
    Messages:
    4,833
    Gender:
    Male
    First Name:
    Michael
    San Antonio, Texas
    Vehicle:
    2017 Tundra 5.7 CM 4x4, S/W, B-6112/5160
  25. Sep 23, 2018 at 8:21 AM
    #55
    tundras00

    tundras00 New Member

    Joined:
    Apr 13, 2018
    Member:
    #14429
    Messages:
    450
    Gender:
    Male
    Well, I agree with him. In march I checked at carmax a 15' 1794 with 47k miles going for $37k with an interior that smelled like someone had smoked in it and bronze in color. After debating about the smell since I had a newborn, I kept looking. Found a 15' 1794 in black with 13.5K miles on it and had already 4 oil changes on it at the dealer. Didn't smell like cigarette butts and paid only $38.5k for it. Carmax had higher prices after haggling with the other dealer who had it posted for $41,888, and I am guessing they use the same software that finds all posted pricing from dealers like that is the going the rate, which isn't true as dealers always mark up their prices to be where they want to be after dealing.
     
    Last edited: Sep 23, 2018
    jewsNbrews likes this.
  26. Feb 10, 2019 at 12:13 AM
    #56
    Str8up50

    Str8up50 New Member

    Joined:
    Jan 19, 2019
    Member:
    #24782
    Messages:
    34
    Gender:
    Male
    First Name:
    WL
    S Louisiana “Chasin Redfish”
    Vehicle:
    2016 Tundra DC
    Thoughts....
     
  27. Feb 10, 2019 at 4:54 AM
    #57
    GlobalGuy

    GlobalGuy GlobalGuy

    Joined:
    Sep 12, 2018
    Member:
    #19318
    Messages:
    108
    Gender:
    Male
    First Name:
    Frank
    Buffalo, NY
    Vehicle:
    2018 Silver TRD Double cab
    Just do your homework if you're not purchasing from a local Carmax. In my previous experience with Carmax for distant purchases, EVERY vehicle I was interested in (3) were misrepresented in various ways. Do your homework, confirm and reconfirm. Ask to see pictures of everything, including the complete dealer invoice and that it matches the vehicle.

    I have friends who have purchased long distance from Carmax and are very happy. Maybe they just settled....? Had I gone through with my purchase without having someone physically inspect the vehicle via FaceTime with me, I would of been very upset.
     
  28. Feb 10, 2019 at 5:05 AM
    #58
    usmchawk

    usmchawk New Member

    Joined:
    Jul 14, 2018
    Member:
    #17020
    Messages:
    51
    Gender:
    Male
    First Name:
    Jack
    Maryland
    Vehicle:
    2018 Tundra Double Cab Limited TRD Off Road - Super White
    TRD Sway Bar Red Interior LEDs Console Safe Victory Rock Sliders Pop n Lock BakFlip4 Bed Mat
    Do your research. I've bought both used and new (Toyota) vehicles from them for several years. I've also traded in a few vehicles and always get within $200 of what I estimated using KBB.com. I also have the regular dealerships compete via online quotes and from what I've found, CarMax is always right at the lowest price the dealerships offer. Last, they add options to the vehicle and the price is still lower than the dealerships.

    When I purchased my Tundra last July, I walked in, told them I wanted to sell my 09 Tacoma and I wanted to look at their trucks. I walked around with my daughter, hopped in a couple, came back told the salesman dependent upon the price they offered for my Taco I wanted to purchase the White '18 DC Limited. My Taco needed a whole new AC system, had a couple dents and they gave me $15K. The '18 Limited was $44K before the $2,500 incentive from Toyota. I ended up paying a few hundred over $43K out the door, and then applied the $15K to it, paying $28K cash.

    The whole evolution took about 2-hours from walking in, to driving out. I will use them again. My wifes Highlander, my oldest daughter and middle daughter's Corolla's and my previous Taco came from CarMax. Always a good experience.
     
  29. Feb 10, 2019 at 5:09 AM
    #59
    Str8up50

    Str8up50 New Member

    Joined:
    Jan 19, 2019
    Member:
    #24782
    Messages:
    34
    Gender:
    Male
    First Name:
    WL
    S Louisiana “Chasin Redfish”
    Vehicle:
    2016 Tundra DC
    Are they any different from let's easy a Toyota dealer or is carmax shady. They have a 16 DC in Houston that I can get trsnsferred to my local carmax
     
  30. Feb 10, 2019 at 10:27 AM
    #60
    JeremyGSU

    JeremyGSU New Member

    Joined:
    Nov 15, 2017
    Member:
    #10980
    Messages:
    255
    Gender:
    Male
    First Name:
    Jeremy
    Vehicle:
    2016 Tundra
    I bought my '11 Tundra years back from Carmax. It was a great
    I also had a similar experience when I bought my 2011 years back. No complaints.
     

Products Discussed in

To Top