All four Bilstein 5100s for $117???!!!

tundrafohlife

Kind of shady that you just joined yesterday and have commented on nothing but 4 wheel online/shock posts.....just saying

Another white knight?

 

Business owner? Of what because clearly you aren't understanding what went down here. Let me guess you an MLM "business owner" maybe a Shakeology person?

 

I don't think he was banned but rather just deleted his account. And don't take my first post to you seriously but you were due a hard time in return. Welcome to our community

 

Got My Refund Email at 1:00 AM... my Gasket just arrived via UPS LOL....

I understand people and Companies make mistakes but Agree that it was handled totally inappropriately... so Flame AWAY...

My Debit card refund may not be available for up to 10 days.... anyone want to let me keep their $ in my bank account for 10 days ? I don't think I will find any one that will.....

Ok.. my rant is done...and I would NEVER purchase anything from them again...EVER!!!

 

Please tell me what business you own!! I’d love to avoid it!!

And by the way, Amazon refunded me, 4wheelonline has refused to contact me back.

 

Ok bud

You should share a link. Got a lot of off-road fanatics here and we love to spend money.

 

Yes and you have to pay a restocking fee.

 

This has been one of my favorite all time threads on any forum. The OP deserves a huge shout out as this has been great. Good Tundra family bonding time

 

I'm going to print a screenshot of ol JKeene getting exposed on here and put it in my $233 plastic sign holder they sent me

 

Them trying to join has only made it that much more entertaining. If not I think it would just be full of all of us saying we got junk with no responses

 

For me it was the lack of communication. I get it, you listed listed the wrong price for a product. Explain the situation, cancel and refund. Easy as that. I think most people would have been fine with that. What pushed me over the edge is the fact that the GM of 4 Wheel Online decided to join in on the fun and blame Amazon for their mistake. Also, saying that Amazon sets the prices and you just fulfill the orders, but then you don't know why orders are being fulfilled with random items? That's great management right there.

I could even understand if people were getting sent the same random item (which would indicate there was a mix up in ASIN). That is not the case and seems like a deliberate and conscious decision to deceive Amazon and their consumers. They might have had less fallout if the situation was explained, canceled orders, refunded, then took whatever consequences Amazon decided to give.

As of right now, I still have not received an explanation from 4 Wheel Online. If I wasn't part of this community, I would have no clue as to why my item is marked as "Shipped" but was also marked as refunded with the reason of "Customer Return". I have not received my package or initiated a return. Then, upon receiving the package, I would have been pissed because I got a gasket, or washer, or a name plate, or a piece of wire. I would have definitely called Amazon because I guarantee the refund hasn't cleared. Now I'm stuck with a worthless part not knowing whether I will get my money back or if I have to take time out of my day to send this junk back. All of this could have been avoided if I was made aware of the situation.

 

On the phone again, not letting this die.

I don’t like how they make it seem I returned the item

 

Ok they told me since it was a third party seller Amazon cannot force them to honor the advertised price and the vendor due to all the complaints was removed as an Amazon seller and to discard the item I recieved

 

Curious about the same thing. As the customer, I did not initiate a return or refund. My random item has not been delivered yet. I could be getting titanium 5100's filled with helium since the shipping weight is 0.10 lbs.

 

Have you received your refund yet?

edit: Nevermind, I just reread your earlier post.

 

The GM should have created an account and formally apologized for the incident. It would probably have helped to have done it before the first random package was received too lol!

After apologizing, maybe create a vendor account and actually offer something to the community as far as input, experience, items for sale, reviews in items, maybe even discounts, etc like all the other vendors do.

I do feel sorry for the people not on here or the Tundra Facebook groups that do not understand at all what happened!

 

Got emails for both orders to be refunded. Got the B.S. "Customer return" as well.




Responded to emails informing that I did not request the refund and that items showing shipped with tracking on their way.

 

LMAO!!! JKeene came back again, opened another account under another name, (at least he didn’t use his real name this time), got caught again and disappeared again!! This fucking guy.

 

I also let Amazon know of the shady tactics. My refund is in. Also go $10 amazon credit. The gamble paid off.

 

Just talked to Amazon, played dumb. She didn't understand why the orders were refunded and shows in transit; emailing vendor to explain. Should be good.

 

And everytime he gets caught in a new disguise its like....

 

Wonder if anyone else got a 10 buck credit?

 

For anyone that is interested in the Amazon Seller Cancellation Rate policy:

https://sellercentral.amazon.com/gp/help/external/G200285210

 

JKeene with his GM decision has effectively dest

Well this clearly explains the stupid shipments. Mr J tried to work around that hardcore. Unfortunately for him he ran into the wrong group of connected individuals

 

Which is why they sent crap items. What they should have done, in my opinion, is ship out 10% off coupons instead of the product or crap items. Then they are happy that they didn't have to cancel and we are happy because we got a discount for a future item. I'm not really upset with them about this. I just think there was a lot of different ways to handle it instead of getting people's hopes up. A mass email would have solved a lot of problems. I am a very reasonable person and if they would have said "hey sorry that was a typo and we don't want to cancel 8000 orders and throw up a red flag on Amazon can you please cancel and we will send you a 5-10% coupon" or maybe just the email with the truth and no coupon I would have completely understood. Then to come here and try to lie to us didn't look good either.

 

This ^^^