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5100 snap ring failure

Discussion in 'Suspension' started by Kojack, Jan 10, 2020.

  1. Jan 14, 2020 at 10:41 AM
    #31
    ColoradoTJ

    ColoradoTJ White Devil Staff Member

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    Chris
    Colorado
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    Fuzzy Mirror Dice
    Something got screwed up on the coil install.
    On a new 5100, you will find it very difficult not to have the clip seat fully. A used one...I can see this happening.

    Personally, this is not a Bilstein issue, but install issue. The tech may have taken the clip out and reinstalled them for some reason.
     
    HappyGilmore likes this.
  2. Jan 14, 2020 at 10:45 AM
    #32
    HappyGilmore

    HappyGilmore Ex 1st Gen Member

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    Trent
    Lakewood CA
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    2018 White Limited TRD 4x4
    Hmm. Yeah that's a tough one. I'm inclined to say this is on the shop, not Bilstein, since they assembled the shock. They should check the ring. But there is always a risk to bringing your own parts in because the shop doesn't know the history on the part to guarantee it, and it creates a grey area like this when something happens.

    I would politely go back to the shop again and see if they will own up to it, or at least go halves on the repair/ replace costs.
     

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