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2023 Platinum Hybrid Tranmission Shudder?

Discussion in '3rd Gen Tundras (2022+)' started by BakinBad, Sep 1, 2023.

  1. May 2, 2024 at 6:40 AM
    #31
    CV60

    CV60 New Member

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    Good news for you, however, very disappointed with the mother ship)

    ** We are sorry to interrupt your regularly scheduled program. A brief speech related to the OP’s topic is about to begin **

    (Clearing throat, yes this is my first forum speech, and must remember to :) )

    OP I’m irritated at Toyota and not with you, please remember this…

    If I may…(fingers quivering)

    My 2019 Ram Limited,(new model year) 63 days in shop - new drive shaft, body mounts 2x, pass rear wheel bearing, and steering rack…lemon

    If I wanted a new transmission and TC, I’d a bought a Ram.

    My ’24 HV 1794 has the same symptoms w/3366 miles. Production numbers and profit, like all, trump quality. The reliability and durability of the ‘Toyota’ brand is long gone. Well, unless you buy a 1990’s 200k mile pickup.

    Best wishes with the revised/updated transmission and TC. My shutter started on day one off the lot. I blamed erratic behavior on the (new) HV system and ECO mode, I told myself that’s just the way it is because in sport mode most of it disappears.

    I’d be asking what was revised in the new trans and TC so you aren’t back in the shop in a couple months. Not the best position for you when it comes time to sell, unless you leased.

    Forward thinking, leasing is probably the best initial path to protect the buyer. In the event you have a problem truck, it’s Toyota’s problem at resale time. You get a new truck and try again.

    I’m a 15+ year, 9 vehicle Land Rover/RR owner. In that time frame, I had not one major failure. The worst included wheel bearings and upper/lower control arms - failed AC. Those were both on 92k 2008 LR3. A quarter of the 15 owned, were all over 100k miles when sold.

    I moved to Toyota for the reliability and less expensive overall ownership cost.

    At this point, I’m not headed to the dealer, I’m going to continue enjoying it. I guess I’ll stay in sport, burn gas, to reduce the ‘feel' of the issue at hand. It’s really bad in ECO mode…:(

    I’m preparing for summer travels and towing my RV. I’m curious to see how tow mode or + (I think I’m + as I’m over 5k in weight) with the added weight, how it might change (improve) the dynamic. I’m towing 5k+, Blue Ox WDH, expect about 200lbs extra pounds in the bed, I need to research on the added weight of the WDH.

    Kitting up the rig to hold ‘gear’. I installed new cross bars from Real Truck, no, actual quality thick metal bars. I'm very impressed with the look and quality. I’ll make a thread, as SantanaRealtruck, mentioned I was one of the first to adopt one. HD Universal Cross Bars RT292901.

    Now back to your regularly scheduled program…

    Thanks for
    listening…
     
  2. May 3, 2024 at 3:38 PM
    #32
    ridre52

    ridre52 New Member

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    Please keep me poated
     
  3. May 3, 2024 at 4:18 PM
    #33
    vtl

    vtl New Member

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    And you buy a new truck every couple of years. Toyota (or any other modern manufacturer) sees in cocaine dreams all their customers doing that.
    Add 4-5 oz of Lubegard HFM to your transmission. If it cured the problem then WS fluid is too dull for the transmission shifts program. Other car brand I own was tuning standard Aisin transmission to have less noticeable shift, it wanted a special ATF full of slippage additives to protect frictions.
     
  4. May 3, 2024 at 4:37 PM
    #34
    CV60

    CV60 New Member

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    Hello - Good to know - thank you !
     
  5. Jun 26, 2024 at 12:42 PM
    #35
    kdus

    kdus New Member

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    Any updates on this? Mine has a shudder at low rpms. Its worse in ECO mode.
     
    mayan likes this.
  6. Jul 18, 2024 at 12:52 PM
    #36
    DME109

    DME109 New Member

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    Ok. Final update. 2024 Tundra hybrid Platinum. Got the truck back yesterday. Spent a total of two months (since Feb 8th) at the dealer. Originally took it to Rochester Toyota in Rochester NH and they told me it was “as designed”. Could not believe that Toyota could make a truck with a junk transmission so I took it to Ira Toyota in Saco Maine and they said something is wrong. At first they replaced the transmission and torque converter. The problem was better but not fixed. The second round they replaced the electric motor and motor controller. Problem is gone.

    So if you have a problem you need to keep hammering Toyota corporate till they assign a rep to handle your case, then EVERY TIME they call be nice and firm. Squeaky wheel gets the grease but being nice and respectful gets it done quicker. Request that you talk to the local Toyota engineer and again be firm but not an asshole.

    Good luck. Toyota stands behind their product, that’s why we buy them.
     
    MTRock and Tundrastruck91 like this.
  7. Jul 18, 2024 at 12:56 PM
    #37
    ridre52

    ridre52 New Member

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    Thanks for providing the update. Do you know whether or not "The second round they replaced the electric motor and motor controller" was the issue all along or did they say a combination of replacing the trans, torque converter along with the motors? Do you know exactly what electric motor and controller it was? Perhaps upload a copy of the report?
     
    Tundrastruck91 likes this.
  8. Jul 18, 2024 at 1:08 PM
    #38
    DME109

    DME109 New Member

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    Cannot answer the first question. Like I said the transmission and torque converter made it better. As for the second question the motor and motor controller is the drive line unit. Basically they replaced the entire EV system except the battery.
     
  9. Aug 2, 2024 at 8:10 AM
    #39
    Fminus

    Fminus New Member

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    Anyone else get a fix from the dealer like this? Electric motor and controller?
     
  10. Aug 11, 2024 at 7:10 AM
    #40
    CV60

    CV60 New Member

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    I’m just at 10k miles and it’ still an issue. I haven’t brought this up to the dealer yet. I’ve towed about 4k miles (approximately 6,500lbs) so far and the truck still shutters with a load in tow mode or tow +.
     
  11. Aug 26, 2024 at 6:37 PM
    #41
    1794Man2024

    1794Man2024 New Member

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    I have a 2024 1794 Hybrid Tundra. It ran amazing when I got it. So much I got rid of 2024 Chevy ZR2. I have the same studder issue everyone is talking about. It is driving me nuts. My back cameras went out, but the studder drives me nuts. I took it in and they said it's normal for Hybrids. That is BS as Toyota would not release a driveline like this. I have almost 8,000 miles on mine and I will show the dealer this tread. We all spent a lot of money for these trucks and we should not have to deal with this. Please Fix it!!!
     
  12. Sep 6, 2024 at 12:35 PM
    #42
    DME109

    DME109 New Member

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    Ok. Here is my final post to the Tundra Forum. After 7 months trying to figure out why the truck shutters on acceleration I’m throwing in the towel. Toyota is buying back the truck. I have decided to peruse a Ram 2500. To everyone that owns a Hybrid and the dealership tells you that the shutter is a characteristic if the truck, don’t believe them and keep pushing. You will get what you want.
     
  13. Sep 6, 2024 at 10:14 PM
    #43
    Tundrastruck91

    Tundrastruck91 New Member

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    Throwing in the towel ?

    Thought it was solved ...

     
  14. Sep 7, 2024 at 10:10 AM
    #44
    DME109

    DME109 New Member

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    it started again about a week after the last repair.
     
    Kap1 and Tundrastruck91[QUOTED] like this.
  15. Sep 7, 2024 at 6:15 PM
    #45
    jproy12

    jproy12 ¯\_ (ツ) _/¯

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    My gut feeling is it has to do with tuning/programing of the transmission/electric motor...
     
    CV60 likes this.
  16. Sep 8, 2024 at 5:29 PM
    #46
    N1ck

    N1ck New Member

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    I am thankful for your guys info! I have the same shutter only on accelerating from roughly 30mph to high speed.

    I find it when it’s early in the initial takeoff and the transmission is still cold. After it warms up, I don’t notice it.

    I expect this to be something that a ton of us deal with but I don’t expect it to be anything major. Just like jproy12 says above, i expect it to be in tuning/programming.

    And to finalize - I had a 2014 SR5 crew max 5.7 for 10 years and loved it but I have really settled into my new 2024 platinum (12,500 miles). I really like the new truck!
     
    RadixRyder and Tundrastruck91 like this.
  17. Sep 9, 2024 at 1:43 AM
    #47
    terraj66

    terraj66 New Member

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    Shudder, I think I have the same symptoms. When it does shudder I feel like it wants to just shut the whole engine down.
     
  18. Sep 9, 2024 at 4:55 AM
    #48
    Rockpig

    Rockpig You did what?

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    I need to ride along with someone that has this issue to feel what it does. Is it something very noticeable? I've got 4k on my 2024 hybrid and I'm not sure if my truck has this symptom or not, if it does I may be thinking it's "normal."
    Can you tell me how to replicate it to see if I feel it?
     
  19. Sep 22, 2024 at 4:53 PM
    #49
    N1ck

    N1ck New Member

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    BakinBad that started the thread explains mine symptoms well. The shimmy is not terrible but it does feel like a torque converter issue.

    Mine seems to happen only when the transmission cold. Not necessarily outside temp cold but on the initial 15 minutes from start up. I live by the highway so when I hit the on-ramp at 35 or so and just ease into the accelerator, that’s when I feel it. Im not gunning it, just standard acceleration getting on the hwy.
     
  20. Nov 18, 2024 at 8:02 AM
    #50
    kdus

    kdus New Member

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    Mine is the same, I feel it around 1300-1600 rpm
    I also feel it around the same rpms when going up hill or gently accelerating. Sometimes its just clunky. Higher rpms and heavy accelerating I dont notice it.
     
  21. Nov 21, 2024 at 9:32 AM
    #51
    malavalley

    malavalley New Member

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    My 24 Platinum Hybrid does the same thing. 8k miles, i plan on bringing it in.
     
  22. Dec 2, 2024 at 12:39 PM
    #52
    Captain74!

    Captain74! New Member

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    Good afternoon. I'm a first time Toyota owner and first time writing in this form, so I apologize if I'm late to the thread or if I'm writing in the wrong thread. I just recently purchased a 2024 Tundra Hybrid Limited iforceMax which currently has 8,852 miles on it. It was purchased April 30th 2024. I have been experiencing shuddering as described in this thread. It occurs at low rpms, usually between 1200-1500 rpms. You can feel the slight shuddering under a gradual acceleration. I have taken my truck in twice for this issue. Initially, they stated that they could not detect anything wrong with it. I then took it back to them when I felt the shuddering become more prevalent. Again, the service representative called me saying that the technician could not detect the shuttering. However, the service representative said that he did not trust the technician and decided to drive it himself. He was able to detect the shuddering, and told me that he was going to have his supervisor drive it, which he did. The supervisor was unable to detect the shuttering and asked me to please go by and drive it with him, which I did. After personally showing him the shuddering issue, he then told me that he would be escalating it to Toyota. Two days passed and I received a call from the service representative with an update. He said Toyota instructed them to do a software update, and unfortunately, upon doing the update, the dashboard lit up with all sorts of sensor alerts that they can not figure out how to turn off, and making matters even worse, the shuddering is now much worse. Toyota instructed them to change out a sensor, and in order to change out the sensor, they must disassemble the engine. It gets worse. The mechanic suposedly found "footprints" on the motor and relayed this to Toyota. The service rep called to tell me that Toyota thinks it could possibly be rodent damage to the harness, which conveniently sits next to the sensor that they are supposed to replace, and if it turns out to be rodent damage, then I would need to pay $547 for the dismantling of the engine. I told them that if it does turn out to be rodent damage, which will not be the case, then it appears that their dealership must have a serious rodent infestation because this shuddering issue has been present since the day I drove it off their lot, and I would certainly not be paying for any repairs since this problem all false on the dealership and Toyota. They were going to speak to Toyota to see if they will wave the potential $547 cost, and they would be reaching out to me as soon as possible. So, I sit here waiting. I have read enough in these forums to feel like there will not be a good outcome. Certainly not a quick fix, if there is even a fix. Does anybody have any new experiences with this that they could share?
     
  23. Mar 17, 2025 at 6:00 AM
    #53
    malavalley

    malavalley New Member

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    I am curious if anyone has successfully gotten their truck fixed that has this issue? Mine has gotten progressively worse over time to the point where it does this all the time. 30mph up to 75mph cruising on the highway it shudders. Been to dealer 6 times now. Toyota field technicians state "we are aware of the issue but no remedy is available yet". I am going to start navigating lemon law process if they cannot repair it.
     
    Mountainbikekid likes this.
  24. Apr 6, 2025 at 6:32 AM
    #54
    Mountainbikekid

    Mountainbikekid New Member

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    I've been following this thread, hoping someone might have a solution. I'm experiencing the same issue with my truck—the dealer claims it's normal and even test drove another one on the lot, which they said had the same shudder. Honestly, I'm unsure what else to do at this point besides wait and hope Toyota provides a fix.
     
  25. Apr 6, 2025 at 11:51 AM
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    Captain74!

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    Update. I have been dealing with the shuddering issue for nearly a year. About 2 weeks ago, I drove my vehicle for perhaps the 4th or 5th time with a service manager, and finally, I was told by the service manager that Toyota has been resolving the shuddering issues by replacing the electric motors. This is why most of us detect the shuddering at low RPMs. This is due to the electric engine engaging. If your vehicle tends to shudder at low RPM’s, like mine does, then it should do it at any speed. I can be driving 75 mph, release the accelerator, the RPMs will decrease, the electric engine will disengage, and then while gradually accelerating, the electric engine will re-engage and you should then feel the shudder. The shuddering occurs at the exact moment that the electric motor engages, regardless of speed. I hope that this issue has not caused transmission problems, but we will cross that bridge when we get there, and hopefully, in this life time. They are in the process of having Toyota approve the replacement electric engine. I had been told numerous times that they could not find anything wrong with my vehicle, and that the shuddering was normal. Don’t give up because it is not normal. I hope this helps someone.
     
  26. Apr 9, 2025 at 6:56 AM
    #56
    Mountainbikekid

    Mountainbikekid New Member

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    Fingers crossed this fixes the shudder! Have you scheduled a date for the replacement yet? Please share the results once the new electric motor is installed—I’m curious to hear how it performs.
     
  27. Apr 11, 2025 at 6:18 AM
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    24LTD

    24LTD New Member

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    My 2024 gas does shutter at low speed too. Any update please?
     
  28. Apr 11, 2025 at 6:42 AM
    #58
    Hammertimerrrr

    Hammertimerrrr New Member

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    My 2024 gas is getting worse with time. I’m documenting all weird behavior so I can take it in within the next couple of weeks. Need to keep figuring out how to replicate reliably to minimize the “unable to replicate” message from the dealership…
     
  29. Apr 12, 2025 at 8:44 AM
    #59
    malavalley

    malavalley New Member

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    Mine has been at the dealer for 30+ days waiting for a Toyota engineer to arrive and actually look at it. They were supposed to come out last week but did not show. They now are coming out next week. Have had a rental car at my expense for a month. Initiated the lemon law claim on it yesterday. 2024 Platinim HB 6.5 bed with 14k miles. Dealer states noticeable shuddering and vibration when torque converter control engages.
     
    Mountainbikekid likes this.
  30. Apr 13, 2025 at 12:00 PM
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    mcgill93

    mcgill93 New Member

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    If Toyota is acknowledging the shudder issue do you have reference we can use to give to our dealerships? I’m at the point I bought a diagnostic tool to check it myself cause I’ve gotten nowhere with the dealership. I have a sequoia with the same hybrid system and I’ve noticed this since around 4000 miles and I’m at 21000 now. And dealership can never find an issue.
     
    Mountainbikekid likes this.

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