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2018 Tundra Pre Collision Code Issues

Discussion in '3rd Gen Tundras (2014+)' started by PBH, Dec 13, 2017.

  1. Dec 13, 2018 at 2:02 PM
    #361
    jddepp

    jddepp New Member

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    New to this group and will eventually post an avatar. I have a 2018 Tundra Crew max 9k miles with no lift kits or anything to affect the sensor. I started seeing the same issue as you all. I keep my truck fairly clean so it isn't a sensor dirty issue. I took it to the dealer, no code and no change out of part. Bring it back when it does it again was the response. It has been doing this on and off since 1k miles. I passively mentioned it during my 5 k service, but of course it wasn't on that very moment. Around 8K this light came on every other day. I schedule an appointment and guess what the day I take it in, no codes no light. Even though I had a picture of it on. The service guy gave every excuse of why it came on. It was almost scripted. Bring it back if it does it again. I drive it home and the light comes on pulling into my drive way. Uhg . A few days later I am driving and the light comes on again. I drive to the dealer unannounced and the service manager sees the light. But all of the master mechanic have gone home for the day. At this point I am thinking WTF, why did I buy this truck. Finally I come back after making a video of it going off. Pulling over to the side of the road and video that the sensor is clean and the errors popping up on the gauges. Keep in mind that cruise control is done at this point and cannot be used because of the sensor. I take it to them and they were going to offer me a new Tundra to drive while in repair. But the so called master mechanic replaced the sensor and calibrated it. 500 miles no light and then yesterday the light started coming back on. I really don't know what I am going to do with this truck now. I do not know if this will help anyone on this blog, but I believe I have done my due diligence on this matter. And it is starting up again. IMG_1325.jpg
     
    ryanwgregg likes this.
  2. Dec 13, 2018 at 3:38 PM
    #362
    LT75

    LT75 Seasoned Pro

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    Been there. I had the Toyota regional tech come to fix mine. He threw his hands up and said to start the buyback. Toyota denied the buyback saying the our pcs safety failures don’t effect the safety of our trucks. I don’t understand. A failing safety system that doesn’t effect the truck safety. It’s a joke. I’ll look for the letter and post it.
     
    ryanwgregg likes this.
  3. Dec 13, 2018 at 7:53 PM
    #363
    hudrock

    hudrock New Member

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    Open a case with Toyota is about all you can do. I've been going through this butt pain for awhile and its what I did. I'm supposed to have some sort of decision tomorrow. I'm not expecting too much, actually expecting a bunch of BS based on what other members have went through however I will push it as far as can and then decided what I want to do. https://www.toyota.com/support/contact-us
     
    ryanwgregg likes this.
  4. Dec 13, 2018 at 8:16 PM
    #364
    multirc

    multirc New Member

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    I cancelled my appointment I had this past Tuesday because I been suffering from an ear infection since Monday. Since nobody’s truck was able to be rectified by now, I wasnt going to sit there all day for nothing while dealing with an infection. And now that I’m seeing new posts from other poor souls that have the same issue and not getting anywhere, I just dont know what to do at this point as far as bringing my truck in. I will however open a case with Toyota as well in the meantime.
     
  5. Dec 14, 2018 at 11:40 AM
    #365
    doggiecareman

    doggiecareman YOLO / Best to do it with a Toyota

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    North Central CT
    Vehicle:
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    TRD rear sway bar, BFG KO2's, Truxedo Pro X15 Tonneau, UnderCover swing boxes, DeeZee bed mat, GoRhino BullBar, Weathertec mats F&R, 3M PF and Opticoat Pro coatings, Wesin HDX running boards, wired bedrail lights,
    The only advantage is creating a history of repair/issue work.
     
    hudrock likes this.
  6. Dec 14, 2018 at 12:43 PM
    #366
    akkutz

    akkutz New Member

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    I called Toyota and "started a case", but it doesn't look like there are enough of us experiencing this problem for them to address seriously. They are throwing it back in the hands of my servicing dealer.......
     
  7. Dec 14, 2018 at 7:09 PM
    #367
    hudrock

    hudrock New Member

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    Update to my whining...Due to the case I opened the Toyota Corps regional super tech visited my truck today at the dealer. He said it was most definitely out of calibration and got into the trucks computer and did his thing. He said everything should be good to go and to bring it back if it had issues - Hopefully it will work out. I included a snap shot of the service documentation for situational awareness. I will say all this is a total inconvenience for me but to be fair up to this point in time both the dealership and Toyota Corp have been professional and responsive to my problems.

    IMG_3118.jpg
     
    ryanwgregg and doggiecareman like this.
  8. Dec 15, 2018 at 8:23 AM
    #368
    Gapdaddy

    Gapdaddy New Member

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    Bought my Tundra Jan of 2018....2 months later, experienced the same issues listed above with PCS. After 3 different times at the dealer and deer in headlights looks, I contacted corporate. Tech case was made and sensor has been replaced twice since that time. Back at the shop again with same issue and I spoke with GM of dealership. Advised them that my wife and I both feel the trucks mechanical issues are UNSAFE and the truck needs to be traded in with no cost to me and placed in equivalent vehicle with same payments or less.

    Dealer did a trade in and put me in a 2018 Tundra Sport. So far, knock on wood, I have had no issues with the new vehicle 2 weeks in.

    Waiting to see what happens next.
     
    Wi1e e coyote, ryanwgregg and hudrock like this.
  9. Dec 23, 2018 at 10:03 AM
    #369
    Chris57

    Chris57 New Member

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    I'm having the same issue. They did a software update any they thought that would fix it. It didn't. What the dealer tell you?
     
    ryanwgregg likes this.
  10. Dec 26, 2018 at 7:53 AM
    #370
    Wi1e e coyote

    Wi1e e coyote New Member

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    I am having the same issue. The second time they replaced it the truck system said malfunction, take to dealer for service. Toyota said they had a batch of bad sensors. I find this not to be true as a couple of days after receiving the new sensor the light came back on. Took it to the dealership while the light was on. They took it in for repair and said it was a dirty sensor. Again not true because it keeps coming on. I’m taking my truck back in for repair number 3. I am starting a paper trail to file for lemon law protection. Please keep in mind that Toyota will tell you anything to not have to replace or buy back the truck. Cover yourself and keep a paper trail.
     
    ryanwgregg likes this.
  11. Dec 26, 2018 at 8:01 AM
    #371
    LT75

    LT75 Seasoned Pro

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    If anyone wants to join in on a attorney I’m in. They denied my buyback with 3 sensor replacements, safety harness replacement and camera replacement totaling 5 visits.

    I finally lifted my truck even with the sensor issues. A new guy at the dealership didn’t even look at my history and said the issue is because of my lift. I was about to tee off on him when the service manager came over and intervened. Told the tech that this started after only 3 weeks of ownership well before the lift.

    So yes, they will say whatever they can to pass blame.
     
    ryanwgregg likes this.
  12. Feb 5, 2019 at 8:27 PM
    #372
    MSgt Rick

    MSgt Rick New Member

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    Unfortunately the problem doesn’t end with the 2019s! My PCS light comes on every day with an occasional “Pre Collision Sensor Unavailable - Clean Sensor”. I have taken the truck in twice to no avail. My wife took it in the second time to ride with the service guy and, of course, the light didn’t come on! She got the obligatory “come back if it happens again” speech. Since I work M-F 8:00-5:00, I have to take time off work to go in to drive around with the service guy, which is difficult in my line of work. Which brings me to another point; mechanics have been taking vehicles on test drives since cars were invented, so why, all of a sudden, do I have to be there for this problem?!?
     
  13. Feb 6, 2019 at 6:46 PM
    #373
    hudrock

    hudrock New Member

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    I recommend members experiencing these issues don't waste too much time with the dealer and open a case with https://www.toyota.com/support/contact-us. I had all these issues basically driving off the lot. I did the dealership thing multiple times to no avail and after I opened a case with Toyota they eventually dispatched a technician from Toyota Corp and he recalibrated my sensor, system, whatever and fixed it (knock on wood). That was about 2,500 miles ago and the system has been working perfectly with no false errors whatsoever and it has worked as advertised on two situations alerting me in legitimate situations. This is a total quality control issue and can be corrected however it is so frustrating, time consuming and something you should have not to deal with purchasing a new car. No doubt though that Toyota has a record/knowledge of this particular issue.
     
  14. Mar 11, 2019 at 6:27 PM
    #374
    coreyk85

    coreyk85 2019 Tundra Limited Cement

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    I had this light come on for my 2019 tundra limited today. Less than 1000 miles. It went off eventually and I looked it up and found this thread. Mine is less than a month old.
     
    Celt likes this.
  15. Apr 8, 2019 at 7:17 AM
    #375
    Celt

    Celt New Member

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    I've had my 2019 Tundra Crewmax SR5 with off-road package for 10 days, and it currently has 809 miles on it. About 20 miles ago while I was driving into work suddenly the PCS/off light turns on while driving. I scrolled to the menu and tried to turn it back on and adjust it and it wouldn't work. About 2 miles later the light went off. It was raining this morning so I don't know if that has anything to do with it, but I ran a Google Search and found this thread which is a little concerning to me. Hopefully this does not become some sort of a chronic problem.
     
  16. Apr 8, 2019 at 11:35 AM
    #376
    jtav2002

    jtav2002 Retired Adult Film Sound Man

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    Corsa Exhaust, Line-X'd bed, 15% tint, Bakflip trifold, General Grabber AT2's, Morimoto XB LED fog lights, RX350 HID projector retrofit.
    Haven’t read this thread in awhile. I was hoping by now they would have a permanent fix for this problem. With the new tweaks (apple car play, push button ignition Etc) coming for the 2020 year I’m contemplating trading my 2013 in. I could understand the frustration having these issues right off the lot. I can understand there point with it not being a safety or usability issue because it really isn’t. It’s not like airbags are turning off, ABS not working, vehicle stalling etc. it’s a non-essential feature that’s not working. And lemon law guidelines vary by state.

    I also like some of the other new trucks on the market however looking on their forums they have a lot more issues then we see here. It’s hard to remember that most people aren’t on forums and those that are on complaining are probably in the minority. People don’t come in to just say everything is working great. Really seems like you just have to roll the dice with whatever brand you get and hope you’re not one of the people to experience nagging issues.
     
  17. May 3, 2019 at 7:22 AM
    #377
    PondoSinatra

    PondoSinatra New Member

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    I've been following this thread for a while now. I've had the sensor replaced twice and it's now beginning to fail a 3rd time with just under 10,000 miles on the truck. Like others, I've been getting the runaround from the dealership until they can actually capture the codes. I received a "Special Services Campaign (Remedy Notice)" from Toyota regarding this issue that says "Toyota will update the PCS software and apply sealer" to the sensor. I don't want this done until the sensor is replaced but in order to have that done, I have to have it at the dealership, while it's acting up which is nearly impossible unless I let it go until it's happening all the time like the previous 2 occasions. Currently, it happens 2-3 times a week and goes off after a few minutes.
     
  18. Jun 13, 2019 at 6:10 PM
    #378
    Tonyintx

    Tonyintx New Member

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    Just got my 2014 Tundra and the collision sensors kept going crazy so I put painters tape with black electrical as a second layer on the front two sensors. Now it is quiet.
     
    AK 6.7PSD Replacement likes this.
  19. Aug 9, 2019 at 10:12 AM
    #379
    brandoncip

    brandoncip New Member

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    Had this happen today with my 2019, 1500km and 8 days old, my message said front camera unavailable i believe and my pcs light came on as off. I was on the highway, went into menu and turned off PCS and turned it back on and error went away. I will mention this to my dealership but it doesn't sound like they have a viable fix for this
     
  20. Aug 17, 2019 at 8:42 AM
    #380
    KEG89

    KEG89 Proud American

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    Kyle
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    It’s been a while since I posted on this thread. My experience was with my new 18 TRD Sport CM. I had the PCS failure 4 times within the first 7k miles. After the fourth sensor replacement I qualified and filed under my states lemon law (Ohio). I hated to have to do that but I was not happy about the repeated failures with no resolution. Once the option of replace vs buyback was settled, I chose buyback, I returned my truck. I can say the process was fairly easy once I got past the constant run-around from Toyota customer service. I will also state that my dealer was a great help too, didn’t think I’d ever say that either. I’ve since ordered and taken delivery of a white 19 TRD Pro and now have 9k miles with no issues regarding the PCS. I love the Pro and it all worked out in the end.

    In short, research your state lemon law and if you have the misfortune of needing to use it do it! If Toyota gives you a hard time have your attorney contact them on your behalf. I must restate that I DID NOT need to use legal persuasion to get Toyota to make my issue right again. I am also in no way a source for legal advice nor am I providing legal advice (have to say stuff like that nowadays lol).
     
  21. Aug 18, 2019 at 4:18 PM
    #381
    gratefuljed

    gratefuljed New Member

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    Land of Enchantment
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    Well, both my pcs and trailer brake and check engine lights came on today, 15k miles. Seems to have lasted longer than a lot in this thread. Arghh
     
  22. Aug 18, 2019 at 4:21 PM
    #382
    LT75

    LT75 Seasoned Pro

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    Same here. Toyota bought my 2018 platinum cm back because of the PCS issues. Was easy once they approved it. Dealership helped out a lot too. Have a 2019 TRD Pro now and couldn’t be happier. Fingers crossed..
     
    KEG89 likes this.
  23. Aug 19, 2019 at 5:25 PM
    #383
    KEG89

    KEG89 Proud American

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    Kyle
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    I have 9.2k on the Pro now with no issues. Sounds like we both had near identical misfortune, both resulting in TRD Pro ownership:yes:
     
  24. Aug 19, 2019 at 5:27 PM
    #384
    LT75

    LT75 Seasoned Pro

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    Yep no complaints here. Took back an older truck with 27k miles on it for a brand new one with half the car payment.:bananadance:
     
    KEG89 likes this.

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