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2016 tundra platnium mirror double vision

Discussion in '3rd Gen Tundras (2014+)' started by SeanB, Apr 21, 2016.

  1. Apr 21, 2016 at 6:04 PM
    #1
    SeanB

    SeanB [OP] New Member

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    Sean
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    2016 White Tundra Platnium
    Tinted windows all the way around even windshield, volant air intake , weather tech mats, all led bulbs inside and outside , readylift 3-1 , truxedo cover, fuel 20" rims with toyo at2 tires 275/65/20 .
    I have a 2016 platnium. Drivers mirror gives double vision especially when headlights are behind you. Almost makes you feel drunk. Toyota told me
    This is acceptable and normal . They sent out two service techs said yep normal have a good day . They will not do anything I ask to talk to a manager on the phone and they say our managers don't talk to customers. Yep so far loving the truck but hating customer care .
     
  2. Apr 21, 2016 at 6:28 PM
    #2
    Sean266

    Sean266 #ThinBlueLine Staff Member

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    Never heard of this issue...
    Oh, and welcome!
     
  3. Apr 21, 2016 at 6:30 PM
    #3
    SeanB

    SeanB [OP] New Member

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    Sean
    Vehicle:
    2016 White Tundra Platnium
    Tinted windows all the way around even windshield, volant air intake , weather tech mats, all led bulbs inside and outside , readylift 3-1 , truxedo cover, fuel 20" rims with toyo at2 tires 275/65/20 .
    Go on tundra talk.net. Or google the issue it dates back to 2012 people have been complaining . With Toyota not doing anything . It's only in the platniums and only drivers side mirror
     
  4. Apr 21, 2016 at 6:48 PM
    #4
    Sean266

    Sean266 #ThinBlueLine Staff Member

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  5. Apr 21, 2016 at 6:52 PM
    #5
    SeanB

    SeanB [OP] New Member

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    2016 White Tundra Platnium
    Tinted windows all the way around even windshield, volant air intake , weather tech mats, all led bulbs inside and outside , readylift 3-1 , truxedo cover, fuel 20" rims with toyo at2 tires 275/65/20 .
    Yes extremely bad literally gives you a headache . Most people don't use their side mirrors so prob wouldn't pick up on it . But I def do and night time
    Is the worst . Wish Toyota would fix their issue .i drove my buddy's Denali gmc and same mirror features as mine and his is fine . But Toyota claims it as acceptable . Until someone crashes because of it.
     
  6. Apr 21, 2016 at 6:57 PM
    #6
    Sean266

    Sean266 #ThinBlueLine Staff Member

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  7. Apr 21, 2016 at 7:00 PM
    #7
    SeanB

    SeanB [OP] New Member

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    2016 White Tundra Platnium
    Tinted windows all the way around even windshield, volant air intake , weather tech mats, all led bulbs inside and outside , readylift 3-1 , truxedo cover, fuel 20" rims with toyo at2 tires 275/65/20 .
    Hahahaha this is so true. Also weird on phone with Toyota when you ask to talk to their supervisor they will transfer you to a lady who sounds exactly the same . Hhhmmm. But manager will
    Not talk to customers only supervisors.
     
  8. Apr 21, 2016 at 7:21 PM
    #8
    Tacogrande

    Tacogrande New Member

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    Jeremy
    WICHITA KS
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    Husky weatherbeaters,short antenna,window deflectors
    What is different with a mirror that causes issues? I mean, a side mirror is a side mirror right? Or is there some fancy electronic feature?
     
  9. Apr 21, 2016 at 8:50 PM
    #9
    CBums

    CBums New Member

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    None, as of now.
    A polite but firm email to the customer care department might get you what you want.

    https://mytoyotacertifiedvoice.com

    This is the link i used to write a letter and it was sent straight to the dealership that the vehicle was purchased and i had both managers calling my phone. Now my truck was bought used just an FYI and I don't know if this would apply to a brand new vehicle.

    Good luck with it though, i hope you get what you need out of it.
     
  10. Apr 22, 2016 at 2:54 AM
    #10
    SeanB

    SeanB [OP] New Member

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    2016 White Tundra Platnium
    Tinted windows all the way around even windshield, volant air intake , weather tech mats, all led bulbs inside and outside , readylift 3-1 , truxedo cover, fuel 20" rims with toyo at2 tires 275/65/20 .
    It is a fancy mirror has heated,blinker,lane departure, the works pretty much which might be the reason for it.

    I have given the dealership many chances to correct the problem and have them contact Toyota directly. This is when they all come up with this or normal . The worst part is I work with glass and mirrors everyday for work so I know double vision in a mirror is not normal. Can it happen yes and do customers like it no so it gets replaced . I'm waiting for our supplier to make a replacement part for my side mirror and I'll buy that at this point. Just can't believe being treated like chopped liver after buying such an expensive truck.
     
  11. Apr 22, 2016 at 7:29 AM
    #11
    RowdyRon

    RowdyRon Not too old to play

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    Bentonville, AR
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    2015 Radiant Red TSS Doublecab 4X4 Off Road
    Deck rail system, Bed divider, door sill protectors, LED reverse light bars, Aries Bull Bar with 28" 180 watt LED light bar, LED step lights, LED bed lights, driver-side grab handle, TRD Rear Sway Bar, BedRug bed mat and tailgate mat, Morimoto Fog Lights, more to come.....
    I worked in retail for 25 years and that is just plain unacceptable. Sends a hell of a message to customers.
     
  12. Apr 22, 2016 at 8:46 AM
    #12
    SeanB

    SeanB [OP] New Member

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    2016 White Tundra Platnium
    Tinted windows all the way around even windshield, volant air intake , weather tech mats, all led bulbs inside and outside , readylift 3-1 , truxedo cover, fuel 20" rims with toyo at2 tires 275/65/20 .
    The worst part is I'm left at what to do . Dealer said not their problem . Toyota send out two half shafts to look at it. Claimed it was normal . Toyota won't give me managers number or let me talk to one. I contacted better business bureau on Toyota and the dealership . Still nothing .
     
  13. Apr 22, 2016 at 8:47 AM
    #13
    Sean266

    Sean266 #ThinBlueLine Staff Member

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    On mine (limited) I have all of that minus the turn signal.
     
  14. Apr 22, 2016 at 9:02 AM
    #14
    jberry813

    jberry813 The Mad Scientist

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    Metric shit ton of parts
    It's caused by the auto dimming in driver mirror. I see it once in while on the inner part of the mirror when the wife adjusts it. After I adjust my mirrors back out I don't see it anymore.
     
  15. Apr 23, 2016 at 5:30 AM
    #15
    SeanB

    SeanB [OP] New Member

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    Vehicle:
    2016 White Tundra Platnium
    Tinted windows all the way around even windshield, volant air intake , weather tech mats, all led bulbs inside and outside , readylift 3-1 , truxedo cover, fuel 20" rims with toyo at2 tires 275/65/20 .
    Im going to mess with it this weekend see if I can make it less dramatic . My mechanic went to put a sticker on truck yesterday he got in and looked and was blown away how bad it is . Yeah something needs to happen for sure . I asked the dealer why they can't order 4-5 of them well try them all this way gives me a piece of mind they said they won't do this because they cost to much. I'm like cost to much did you see what I paid . Let's say I told them they can take the truck back and give me my money back and I will go elsewhere .
     
  16. Apr 23, 2016 at 12:15 PM
    #16
    15whtrd

    15whtrd New Member

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    Sean
    SoCal
    Vehicle:
    2015 Tundra DC SR5 TRD 4x4 5.7L Gas
    20% ceramic tinted windows, charcoal filter delete, weather tech floor mats, rear seat fold down mod, Tyger soft tonneau cover, Linex with uv protection, TRD swaybar, TRD center caps, TRD Pro grille insert, Real truck tailgate seal, Pop-n-lock tailgate actuator. Lots of love.
    Makes me glad I just have standard sport mirrors. Wouldn't mind the turn signal in it but that's about it.
     
  17. Apr 23, 2016 at 12:24 PM
    #17
    mdavis

    mdavis Tiger Life

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    Rock Hill, SC
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    Tow Mirrors, 275/60R20 Toyo AT2's
    OP, you could always put tow mirrors on it...
     
  18. Apr 23, 2016 at 3:33 PM
    #18
    92lt

    92lt New Member

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    Yes, it has to do with the autodimming. About the only thing you could do is disconnect the wire for the autodimming.
     
  19. Apr 23, 2016 at 7:14 PM
    #19
    15whtrd

    15whtrd New Member

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    SoCal
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    2015 Tundra DC SR5 TRD 4x4 5.7L Gas
    20% ceramic tinted windows, charcoal filter delete, weather tech floor mats, rear seat fold down mod, Tyger soft tonneau cover, Linex with uv protection, TRD swaybar, TRD center caps, TRD Pro grille insert, Real truck tailgate seal, Pop-n-lock tailgate actuator. Lots of love.
    That's what I would do. Ef that auto dim
     
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