Toyota paid for my LED Pros

Yeah so you tell the shop to give you a receipt from before the recall release.

 

Any of you guys still having issues trying to resubmit your claim?

 

Does anyone know what led replacement bulbs would do to the headlight defect problem? Am I increasing the chance at burning my truck to the ground?

Like these?
https://www.amazon.com/gp/product/B074GZ3S4P?ref=ppx_pt2_dt_b_prod_image&th=1

 

I submitted originally when this thread started. I haven’t heard anything back. And now with the crap that you say is going on, I guess I will resubmit today or tomorrow. I will let you know what happens.

 

I called yesterday. They told me that claims must be resubmitted after the remedy release. I don't know why they make it so difficult because she said that she can see all of my documents. I triedto resubmit...the site isn't working.

 

I've had my LED bulbs in for 2 years now....no fires.

I have yet to bring it in for recall notice. I'm not sure what they are going to do or say.

 

Ok, so is a remedy already available? Reason I ask is because the last letter I received was confusing. It said something like like bring it to a dealer and once the remedy is available they will replace the wiring harness or something to that effect. In other words, the letter made it seem like they know what wrong, they have the remedy but it isn’t available yet. I am going to try now to submit.

 

Yes the remedy is available. The primary cause is the harness. They inspect it and replace it if necessary. Let me know if yours goes through. Mine didn't when I tried this morning.

 

Just re-did it. Went through just fine. Got a reference number like last time.

 

Copy that. I'll try mine again.

 

I get this error.






Edit: Now I'm good...submitted with different email address.

 

That’s good. Now sit and wait to see what happens.

 

Just dropped my truck off this morning for regular service. I waited to hear them say, and they confirmed the recall, but they don't have the parts to be able to perform the repair. I have a set of new LED headlights and asked them to swap them in so I don't have to bother, and they said no problem. Hopefully, that helps with any heat issues until it's actually available.

 

The recall is only for the halogen headlight models, but swapping to led headlights will eliminate the issue. That's why many of us have pending claims...because we "fixed" the issue before the recall initially came out. There is a report that I posted a few weeks ago that identifies the harness manufactured in Taiwan as being the cause. They inspect the harness and headlight and replace what is damaged. They do not install leds as a fix, and I'm curious to know what they do if no damage is found. I would guess that they replace the harness anyway since it appears to be the cause.

 

I would hope they replace the harness in my case, LED Bulbs in a Halogen system. That way, if I ever switch back to Halogen bulbs, I wouldn't overheat.

 

@Tundra234 got a response back. I never got one for the first claim I made.

 

I got a response as well shortly after I submitted it. I just hope nothing gets messed up because I had to use a different email address. I wouldn't think so since they said that it had to be resubmitted once the remedy was released. Does yours show on the site now?

 

You have the site? I can’t remember how to check now. I do know that from that message it shows a status of pending.

 

It would be in the same site where you submit it but the site works when it wants to.

 

It should be but it’s not. I checked. Clicked on submit reimbursement request and can only do the reimbursement. Can’t check status. Checked the owners site, nothing. Did a google search and a faq search on the Toyota site, nothing. I had done it before but I guess when they updated the site that got left out, maybe.

 

Same here.....

 

Hey guys , I got the check mailed in today from Toyota .I had to open a new case using their new portal , however I did not upload anything , All what I did is referencing the old ticket number and demanded update on it and told them everything is in the old ticket .
Got a reply from them the second day apologizing for the delay , and today third day got the message that a check was mailed to my house

 

The whole process has been interesting. Every time I submitted it, it kept falling off the site. I resubmitted it last month and they called and said to resubmit it after the remedy is released. I tried to resubmit it last week but it wouldn't work until I did it with a different email address. Now to wait and see. My claim is for Morimoto XB's.

 

For the records , mine are factory led from sparks Toyota and the harness from iharness over here

 

Yeah most went with the OEM because of the cost of the XB's. I'll see what they do with mine.

 

How long did it take once you resubmitted it?

 

3 days to send the check

 

They told me 4 to 6 weeks once I resubmitted it a week ago.

 

But here is the thing , I did not resubmit the data , I attached the old ticket number confirmation email and told them I needed update on the old ticket and that I opened the new one since I cannot track the old ticket anymore On their new portal , so maybe they considered yours as a new ticket ….

 

She saw my original info but told me I had to resubmit it since the remedy came out. I tried and kept getting an error. It didn't work until I used a different email address.