VF Tuner 3UR Support - Development Tools

That makes sense. With the data you can search the hex file and find areas where that data exists. Then you can use some educated guesses to figure out the map size (but I'd wager it's the same as the 4WD Low) and it's location (s). I always found that there was more than one location for some of the maps and you just had to figure out which one was pertinent.

 

How am I not being honest?

by asking you for a datalog ??? You are saying it doesn't work, I'm asking for a datalog.


is "it bogs and struggles" data? Seriously...

why would you do a datalog. Why would you do ANYTHING to help us finish your tune.. ??

 

I search through the code by following the assembly language to ram which corresponds to certain parameters. With logs I can take the value in the log, convert it directly to the value it would be in hex, follow the assembly back and see if it matches to that specific code control.

 

Dammit Mat stop editing your forum posts and changing the information. Every time I refresh the screen your posts are different

The bottom line is you never answered me about 4hi shifting or throttle limits or requesting data logs

If you had, I would have gotten logs 2 days ago.

I will get logs next time I go off road.

 

Okay, that's above my paygrade (lol). Thank you for the reply though, I just haven't done that before, so it's a little over my head.

So what you're saying is "show me your problem in a data log, so I can fix the problem." Placebo problems are difficult to figure out.

 

You sent it to me on July 27th.
Literally a few days later we started releasing our Gearlock / Directshift map updates.

Give me a break....

Get me datalogs. Do like all of our other customers do and datalog it if you have an issue.

Just like your two haul issue.
You expect me to freaking GUESS what is going on?

(it's not even an issue, you seriously need to read how our first version gearlock works)

 

There you go changing your posts again so I have to refresh the screen to see what you're saying

I never said I wouldn't get you data logs wtf

 

Did I say you wouldn't get logs?...

No more responses to you.
Need something fixed? datalog it.
Need something looked at? Datalog it.
nothing else to say.

 

Jeezus man. I am like this close to spending an hour and screen shot every damn email between us and posting the whole thing

Stop acting like I'm not being cooperative with you. You know damn well I will get you what you need if I KNEW WHAT YOU NEEDED

 

Great then, get me a log of 4High being limited, get me some logs of whatever issue you have or may have from your tow haul.
Just like you don't know what to get us, I cannot work based on guessing either.

it would be much more productive instead of just continually arguing with eachother here.

and please, seriously, read how our tow haul gearlock works.

 

Placebo problems are very difficult to fix, mainly because sometimes the problem doesn't exist at all.

 

Hence why they're placebos, lol. I'll leave you to it Mat, and look forward to the final release.

 

Great. I will get you logs. Thanks for responding to this issue over a month later on the forum instead of by zendesk

And what is it with you telling me I don't understand gear lock. I know damn well how gear lock works

But are you telling the class that when you engage tow haul that D doesn't work? That you HAVE to use s mode??

 

You said your truck does not want to downshift when you press the tow haul button.


Yes, when you press Tow Haul, you have to be in S because it disables downshifting. I can't even count how many times I've said this. Maybe you didn't know, maybe you didn't see the posts. That is why I said PLEASE go read about how it works.

 

If you're referring to gear lock, then my old version of it does that. If I hit tow/haul-ass, my D doesn't work, but rather it works in the gear-lock fashion. If I switch it to S, while tow/haul-ass is still on, then gear-lock is still working.

Is that what you mean?

 

Well that sucks that we lose tow haul mode.

I tried to find this info on your website. I don't see it under faq. I don't see it under general nor under tuning. I also don't see it under instructions. You also didn't explain it in any of my emails. Where is this information located?

 

Yes. D does not shift right when it's engage tow haul mode. Apparently, that's how it's supposed to be. But this is the first I am hearing about it.

 

You don't "lose" tow haul. you just have to manually shift it.

page 1 of this thread.

https://www.ovtuned.com/blogs/news/the-ultimate-5-7l-tundra-tune-map-switching-tow-lock

 

I'm no IT expert but I really don't want to visit this page

 

That's the way it is. You can technically do it in HPTuners as well, but I haven't tried it, nor have I flashed HPTuners on the truck yet.

 

it does not contain anything harmful. This is some issue we have with google. Just like our emails.
it's literally text and pictures.

But because my blog posts *also* have links to my Amazon server, google flags it as harmful.
I have no idea how to get around it.

There is a lot of BS we have to deal with on the side ever since google made *some change* about 3 months ago.
emails go to spam
emails get blocked completely,
our blog posts do this..
etc.

 

I can accept that.

Does anybody (not directed at you) seriously think I would ask Mat over and over for more than a month to fix this issue if he had just clearly told me it works as designed??? sheesh

 

That's how mine works too, though it's an "old" version from like 9-12 months ago. S mode locks the truck in that gear when tow haul is turned on, otherwise tow haul button shouldn't be used for anything else. S mode is "normal" the rest of the time where it limits the highest gear the truck will be in.

 

Mat, just a question, is it possible to add the throttle sensitivity that we experience in tow/haul to the normal state? IE can I have it with tow haul off, but have the snappiness of tow/haul? For those that want gear lock, this would make them happy ass they are probably used to that.

This is why I asked for direct shift. I like having tow/haul as an option when I want/need it, but gear-lock kept me from that.

 

I am going to say this sincerely, because I truly don't want to argue.
Please go look at how you communicate with me. Look at your own posts in this thread, from the beginning.
When you send me emails, you send them nice, polite.
When you post here, it's like Dr. Jekyl and Mr. hide.
I did say to go read how our gearlock function works, several times. If you want me to communicate with you and not argue, then try doing the same on your side. Not this Dr. Jekyl / Mr. Hide.
By email you communicate pleasantly.
In this forum "I'm going to hold him accountable. I'm so unhappy. My hard earned money. etc"

Try to hold yourself accountable for some of it. Our blog post has been up since before you were our customer.
It's been on page 1 of this thread ... forever.

 

I'm always professional in my emails. That's simply good life habits.

And as far as my conduct on this forum goes, I have been extremely frustrated. I am the customer. If you don't like doing business with me then give me my money back. But as long as you have my money you will have to deal with me speaking my mind. I'm allowed to have my opinions and I am allowed to express them here as long as I follow the rules of the community.

 

I was also confused as to how it worked, but that was my fault and not Mat's. There was one comment that was made by him that came off a little condescending (in my opinion), but it could've just been me being a little bitch. Either way, I can't complain about something that I've purchased if I didn't read the instructions, that's my fault.

 

What just happened between you two?!?!?!

https://youtu.be/3-ZUDtaGf3I

 

That your opinion.

It's my opinion that he should have replied to my zendesk email last month and told me that D does not work when tow haul is engaged

 

Well it's my opinion that you should at least try to read about things you purchase. This information isn't hidden. it was also on the product page, that you had to go to to click "buy."

and that's where I once again, end this conversation.

Have your opinions. Speak your mind. But don't call our product broken because you don't know how it works.