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HELP! POWER STEERING FAILURE

Discussion in '2.5 Gen Tundras (2014-2021)' started by THORYOTA, Oct 27, 2021.

  1. Oct 27, 2021 at 4:31 AM
    #1
    THORYOTA

    THORYOTA [OP] God of Thunder

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    LOADING...
    I was backing into a parking spot this morning at work and felt/heard a bump in the steering, the wheel was loose for a second and then stiff as a board. Was able to back up and then pull forward into a different spot, but thank god I workout. Is this likely a pump?

    No codes thrown. No fluids leaking (yet)

    Specs:

    2021 CM
    No mods other than cosmetic.
    Never been offroad
    2500 miles



    Help.
     
    Last edited: Oct 27, 2021
    jgullace likes this.
  2. Oct 27, 2021 at 5:02 AM
    #2
    ColoradoTJ

    ColoradoTJ Moderator Staff Member

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    1-800-Toyotacare and get a loner.

    This would be the earliest PS failure that I can ever remember on here. Keep us updated on what the techs find.
     
  3. Oct 27, 2021 at 5:10 AM
    #3
    Kung

    Kung Not so FNG

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    What he said. That particular pump must've been manufactured on a Monday or something. LOL Hopefully it gets sorted out quickly!
     
  4. Oct 27, 2021 at 6:02 AM
    #4
    THORYOTA

    THORYOTA [OP] God of Thunder

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    LOADING...
    That sucks. I work about 10 minutes from a dealer so not terrible. Anyone know if will they tow it for free or am I expected to muscle it there?
     
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  5. Oct 27, 2021 at 6:04 AM
    #5
    Tundratoofun

    Tundratoofun redline redneck

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    I had the same thing happen but I was ripping cyclones when it happened to me, does it sound like an old ford when you turn the wheel, or attempt to? If you can rev it a bit and things loosen up than it is most definitely the pump.
     
  6. Oct 27, 2021 at 6:04 AM
    #6
    ColoradoTJ

    ColoradoTJ Moderator Staff Member

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    They should tow it for you.
     
    NewImprovedRon likes this.
  7. Oct 27, 2021 at 6:07 AM
    #7
    THORYOTA

    THORYOTA [OP] God of Thunder

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    LOADING...
    I don't hear anything. It feels like my dads 92 comanche that could only be driven with a spinner.
     
  8. Oct 27, 2021 at 6:38 AM
    #8
    Ericsopa

    Ericsopa Old man and the sea

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    N of Rio Grande, S of Red, E of Pecos, W of Sabine
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    '92 Comanche had PS. That ain't so bad. Cowboy up and drive it. :rofl:
     
    Black Wolf likes this.
  9. Oct 27, 2021 at 6:46 AM
    #9
    THORYOTA

    THORYOTA [OP] God of Thunder

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    LOADING...
    [​IMG]
     
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  10. Oct 27, 2021 at 6:46 AM
    #10
    blanchard7684

    blanchard7684 New Member

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    I'm guessing there is a check valve ( correction )relief valve in the system that is stuck.
     
    Last edited: Oct 27, 2021
    2mchfun likes this.
  11. Oct 27, 2021 at 8:15 AM
    #11
    THORYOTA

    THORYOTA [OP] God of Thunder

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    LOADING...
    Update:

    Called Toyotacare and scheduled a tow. I live 20 minutes from where the truck is now and having it towed to the dealership where I purchased.

    Everyone (insurance, Toyota Roadside, Toyota Warranty, Dearlership) is telling that a loaner is not covered by my warranty. That right?

    Seems pretty sh@tty that I am stuck holding the bag on a brand new fing truck!

    Only rental company in town is booked up.
     
  12. Oct 27, 2021 at 8:58 AM
    #12
    blanchard7684

    blanchard7684 New Member

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    Nope incorrect
     
  13. Oct 27, 2021 at 9:01 AM
    #13
    THORYOTA

    THORYOTA [OP] God of Thunder

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    LOADING...
    Who do I complain to? The dealership?
     
  14. Oct 27, 2021 at 9:19 AM
    #14
    crewmaxlmt

    crewmaxlmt How dare you!

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    I would start with the individual that sold you the truck.
     
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  15. Oct 27, 2021 at 10:19 AM
    #15
    2mchfun

    2mchfun Lead foot, left lane, loud stereo

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    Sounds about right nowadays, right up the the ol mineshaft!
     
    Half Assed likes this.
  16. Oct 27, 2021 at 10:22 AM
    #16
    ShreveportTSS

    ShreveportTSS Huh?

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    ^ This. Hopefully he goes to bat for you. They may not have anything.
     
  17. Oct 27, 2021 at 10:58 AM
    #17
    THORYOTA

    THORYOTA [OP] God of Thunder

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    LOADING...
    She is. Just heard back. Trying to do me right so we'll see. They are out of vehicles but she's asking some managers if they have something I can use.

    On a side nugget, just about lost it when I looked at the service update for the tow and it showed my truck 20 miles in the opposite direction from the dealership. Turns out it was just pulled off the truck and is at the dealership. If you ever run into that and have my ridiculous experience.
     
  18. Oct 27, 2021 at 11:14 AM
    #18
    Kung

    Kung Not so FNG

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    I've always called 'em farts.

    *ba-dum TSS*
     
  19. Oct 28, 2021 at 5:43 AM
    #19
    THORYOTA

    THORYOTA [OP] God of Thunder

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    LOADING...
    Update:

    Saleslady drove 25 miles to pick me up and take me to the dealership after work.

    They moved my truck up the line to get a look at the issue and get parts ordered if needed.

    Diagnosis:

    I am far from a mechanic, but here's what I think they said. Somehow the rack popped a seal and all the fluid ended up in the sleeve. They are replacing the entire rack.
    [​IMG]

    Mechanic said that there are 292 racks on back order nationwide. Must be a bad batch of parts in the 21s.

    Obviously covered under warranty. They ended up giving me a loaner 21 Tacoma SR Access Cab so I guess i should get a username on tacomas...
     
  20. Oct 28, 2021 at 5:56 AM
    #20
    blanchard7684

    blanchard7684 New Member

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    Figured it was a hydraulic issue.

    however I would ask them to ensure that there isn’t a pressure relief valve issue in pump.

    the seals popped because of over pressure or a defect.
     
    Gunship Guy and THORYOTA [OP] like this.
  21. Oct 28, 2021 at 6:29 AM
    #21
    Tundratoofun

    Tundratoofun redline redneck

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    sounds like a defect, my failure was from over pressure (holding the wheel at lock for too long)
     
    THORYOTA [OP] likes this.
  22. Oct 31, 2021 at 1:00 PM
    #22
    jgullace

    jgullace New Member

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    Figured I would add my own current experience. My 2020 CM with ~ 20k miles seems to be experiencing the issue as OP. Was pulling out of a spot when I heard a thud. I began hearing some whining while turning but since this was new and went away after the truck warmed up (temps were in the 40s) I just assumed it was due to cold fluid. However fast forward to today 5 days later and I can confirm similar issues as OP both boots on the rack and pinion are soaked. The power steering fluid level was found to be near empty. While I had no issues with the wheel being stiff my only sign of issue was the faint whine when turning (similar to the whine when you reverse). I have an appointment with the Dealership tomorrow to have it looked at and fixed.
    This was the power steering fluid when I checked it.
     
    Last edited: Oct 31, 2021
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  23. Oct 31, 2021 at 3:47 PM
    #23
    THORYOTA

    THORYOTA [OP] God of Thunder

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    LOADING...
    Keep us updated on what you find out. I’m supposed to get my truck back tomorrow…
     
  24. Oct 31, 2021 at 7:02 PM
    #24
    Tundratoofun

    Tundratoofun redline redneck

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    I am convinced this is a factory defect and needs a recall
     
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  25. Oct 31, 2021 at 9:56 PM
    #25
    Ely010606

    Ely010606 New Member

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    Tagging, curious what was the outcome.
     
  26. Nov 1, 2021 at 5:16 AM
    #26
    THORYOTA

    THORYOTA [OP] God of Thunder

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    LOADING...
    Heard from the mechanic Saturday night, I'm supposed to get the truck back tonight so I'll try to get as much info as I can to share here.
     
    Black Wolf likes this.
  27. Nov 1, 2021 at 8:22 AM
    #27
    pursuit2550

    pursuit2550 New Member

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    Didn’t the mechanic tell you there were 292 racks in back order? How did you get one so fast?
     
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  28. Nov 1, 2021 at 9:02 AM
    #28
    THORYOTA

    THORYOTA [OP] God of Thunder

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    LOADING...
    No idea, that's what he told me Wednesday night. When he called back Saturday, he was surprised that they had it. He said he made sure it was actually my truck that the tech was talking about.
     
    pursuit2550 likes this.
  29. Nov 1, 2021 at 9:48 AM
    #29
    Trust86

    Trust86 New Member

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    Hope they didn’t give you a shitty one from Autozone and mark it up lol
     
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  30. Nov 2, 2021 at 7:28 AM
    #30
    THORYOTA

    THORYOTA [OP] God of Thunder

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    LOADING...
    Final Update:

    Got the truck back last night. Drives great, everything warranty.

    Mechanic said that the issue was the tie rod some how pushed into the rack and caused a seal to burst letting all the fluid run into the boot.

    They apparently replaced the entire cylinder because it is a closed system part or something like that.

    Anyways, its fixed and i am not driving in a tiny taco anymore.
     
    Ely010606 likes this.

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