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Great customer service from Ourisman Toyota of Richmond.

Discussion in '1st Gen Tundras (2000-2006)' started by Bought2Pull, Jul 25, 2025.

  1. Jul 25, 2025 at 10:08 AM
    #1
    Bought2Pull

    #1
    Bought2Pull [OP] New Member

    Joined:
    Jul 26, 2024
    Member:
    #120430
    Messages:
    1,014
    Gender:
    Male
    First Name:
    Greg
    WV
    Vehicle:
    2006 Tundra 4 door
    Apparently I ordered the wrong hub cap. I put in the VIN and the order went through. Later that day Ourisman emailed and thinks it's the wrong cap.

    They requested pictures of what I have now, which I took and sent.

    Today they suggested a different cap, which I told them to order.

    I have never had a company do that.

    Very pleased.
     
    Bought2Pull, Jul 25, 2025
    #1
    JasonC., RobertD and Red&03Taco like this.
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