1. Welcome to Tundras.com!

    You are currently viewing as a guest! To get full-access, you need to register for a FREE account.

    As a registered member, you’ll be able to:
    • Participate in all Tundra discussion topics
    • Transfer over your build thread from a different forum to this one
    • Communicate privately with other Tundra owners from around the world
    • Post your own photos in our Members Gallery
    • Access all special features of the site

Digital instrument cluster screen went black

Discussion in '3rd Gen Tundras (2022+)' started by jsyjsyjsy, Dec 14, 2022.

  1. Dec 14, 2022 at 11:14 AM
    #1
    jsyjsyjsy

    jsyjsyjsy [OP] New Member

    Joined:
    Dec 14, 2022
    Member:
    #88528
    Messages:
    1
    Gender:
    Male
    Vehicle:
    2023 White Tundra TRD Pro
    Hi everyone,

    Curious if anyone has had this problem. Twice now, the digital instrument cluster has gone black. The brightness setting adjustment doesn't work. Truck drives fine and infotainment screen is fine.

    Both times, I've turned off the truck and after 15-30 min, everything works as it should. If it's a quick off/start, it won't work.

    I'm going to bring into dealer but wanted to see if anyone has had this issue before. Thanks!

    JSY

    68981892916__2D1E8EE7-32C3-4237-9789-B10CDA6FDE62.jpg
    IMG_0682.HEIC.jpg
    IMG_0683.HEIC.jpg
     
    Compadavid and ryanwgregg like this.
  2. Dec 14, 2022 at 11:31 AM
    #2
    DFS

    DFS New Member

    Joined:
    Aug 10, 2022
    Member:
    #81787
    Messages:
    237
    Gender:
    Male
    Vehicle:
    2022 Capstone Tundra
    My Capstone did this as well, except after 24 hours and a battery disconnect it would work again. I sold the truck before any diagnosis.
     
  3. Dec 20, 2022 at 1:17 PM
    #3
    BacaraTundra

    BacaraTundra New Member

    Joined:
    Dec 14, 2022
    Member:
    #88523
    Messages:
    1
    Gender:
    Male
    Vehicle:
    2023 Tundra MAX Platinum
    Just happened to me today. Currently letting it sit to see if it comes back. Heads up and center screen fine.
     
    ryanwgregg likes this.
  4. Dec 23, 2022 at 5:24 AM
    #4
    te1221

    te1221 New Member

    Joined:
    Dec 2, 2022
    Member:
    #87767
    Messages:
    5
    My TRD Pro exhibited the same issue. It's at the dealer now getting investigated with an open case. Seems like a software bug to me.
     
    ryanwgregg likes this.
  5. Dec 23, 2022 at 7:52 AM
    #5
    Tom976

    Tom976 New Member

    Joined:
    Dec 16, 2022
    Member:
    #88678
    Messages:
    53
    Gender:
    Male
    First Name:
    Tom
    We've come so far with technology and making it reliable etc... Then go beyond and have to take three steps back. LOL
    Hopefully just a minor bug.
     
    Johnmatrix and ryanwgregg like this.
  6. Dec 23, 2022 at 9:01 AM
    #6
    Eurodriver

    Eurodriver New Member

    Joined:
    Aug 17, 2022
    Member:
    #82062
    Messages:
    386
    Vehicle:
    2022 Tundra SR 4WD
    correct.

    I trust Toyota to know how to manufacture vehicles with as few defects as possible compared to other manufacturers but we are entering a world where a vehicle is now also an iPhone and a stereo and a smart TV and a self driving spaceship.

    I wouldn’t buy a vehicle made by Apple or Samsung, and I wish Toyota would stop trying to put Apple and Samsung in their vehicles.
     
  7. Dec 23, 2022 at 9:56 AM
    #7
    firemedic96

    firemedic96 New Member

    Joined:
    Dec 23, 2022
    Member:
    #89041
    Messages:
    1
    Vehicle:
    23 Tundra platinum
    Same thing happened to mine last week. Drove it to the dealership immediately and started working after they turned the truck off then back on. They also ran a code check but nothing came back.
     
    ryanwgregg likes this.
  8. Dec 23, 2022 at 9:58 AM
    #8
    ryanwgregg

    ryanwgregg MY22 PLT - IN THE GARAGE

    Joined:
    Aug 27, 2018
    Member:
    #18668
    Messages:
    919
    Gender:
    Male
    First Name:
    Ryan
    DFW, TX
    Vehicle:
    2022 Toyota Tundra Platinum 4x4 - 089/LA21
    ...OEM+ Mods... ..Coming Soon.. ...TIS Savant...
    This is a KNOWN issue with Toyota...happens after ~2000 starts. There are STOP SALES on vehicles around the country for this.

    I've had it happen once. Hasn't happened since and I'm at nearly 18,000 miles.

    Tundra Stop Sale.jpg
     
    DFS, OnThaLake and jproy12 like this.
  9. Dec 23, 2022 at 4:21 PM
    #9
    Tom976

    Tom976 New Member

    Joined:
    Dec 16, 2022
    Member:
    #88678
    Messages:
    53
    Gender:
    Male
    First Name:
    Tom
    Well at least you have greater than 18000 miles and the engine is still running....
     
  10. Dec 25, 2022 at 9:36 AM
    #10
    ryanwgregg

    ryanwgregg MY22 PLT - IN THE GARAGE

    Joined:
    Aug 27, 2018
    Member:
    #18668
    Messages:
    919
    Gender:
    Male
    First Name:
    Ryan
    DFW, TX
    Vehicle:
    2022 Toyota Tundra Platinum 4x4 - 089/LA21
    ...OEM+ Mods... ..Coming Soon.. ...TIS Savant...
    It has been a great experience. I've had to have every recall performed and my dealership has been fantastic. I've been diligent with my oil changes with the first two performed at 1,000 and 3,000 miles. Next was at 5,000 and I've been doing 5,000 since then.

    There are ALWAYS anomalies. You are driving something that is produced in mass and to have an expectation of "perfection" is simply setting yourself up for disappointment, especially with a completely new platform that was finalized and released in the midst of a pandemic.
     
    Medic343 and SWB Tundra like this.
  11. Dec 25, 2022 at 4:06 PM
    #11
    Bbgunasassin

    Bbgunasassin New Member

    Joined:
    Nov 24, 2022
    Member:
    #87276
    Messages:
    71
    Gender:
    Male
    Given the shortages of materials and components, which has effected so many industries, makes me wonder what compromises the auto manufacturers have had to make in order to produce these vehicles in mass. As far as perfection goes, if these trucks weren't the cost of a luxury vehicle maybe it wouldn't be a big deal. But at the price of these trucks, especially on the higher trims, a certain level of quality is expected.
     
    Leo's first likes this.
  12. Dec 25, 2022 at 4:38 PM
    #12
    ryanwgregg

    ryanwgregg MY22 PLT - IN THE GARAGE

    Joined:
    Aug 27, 2018
    Member:
    #18668
    Messages:
    919
    Gender:
    Male
    First Name:
    Ryan
    DFW, TX
    Vehicle:
    2022 Toyota Tundra Platinum 4x4 - 089/LA21
    ...OEM+ Mods... ..Coming Soon.. ...TIS Savant...
    My Platinum is an early build and with the exception of one weatherstripping, is “perfect”…

    Go build like for like with the Big 3 and they’ll be more expensive with an order of magnitude more problems…
     
  13. Jan 14, 2023 at 12:29 AM
    #13
    Logey22

    Logey22 New Member

    Joined:
    Jan 6, 2023
    Member:
    #89891
    Messages:
    1
    Gender:
    Male
    First Name:
    Chris
    Vehicle:
    2023 Tundra TRD Pro - Solar Octane
    My 2023 Pro was black screened when I got off work tonight. Going to let it rest for 30 minutes, and check it, and then do a battery reset to see if that resolves the issue. I'll be calling the dealership tomorrow as well.

    Since it's been a while, has anyone that had this issue previously have more info or a permanent fix, diagnosis, anything?
     
  14. Jan 14, 2023 at 4:02 AM
    #14
    ryanwgregg

    ryanwgregg MY22 PLT - IN THE GARAGE

    Joined:
    Aug 27, 2018
    Member:
    #18668
    Messages:
    919
    Gender:
    Male
    First Name:
    Ryan
    DFW, TX
    Vehicle:
    2022 Toyota Tundra Platinum 4x4 - 089/LA21
    ...OEM+ Mods... ..Coming Soon.. ...TIS Savant...
    There is a fix in the works from Toyota. Seems to be software related.
     
    HomeDePRO23 likes this.
  15. Jan 16, 2023 at 10:35 AM
    #15
    HomeDePRO23

    HomeDePRO23 New Member

    Joined:
    Jan 10, 2023
    Member:
    #90086
    Messages:
    20
    Gender:
    Male
    First Name:
    Tony
    Vehicle:
    2023 Solar Octane Tundra TRD PRO
    I have experienced this a couple times over the last week on my Pro too. Glad I’m not the only one. I’m having the dealer look at it tomorrow.
     
  16. Jan 16, 2023 at 11:24 AM
    #16
    te1221

    te1221 New Member

    Joined:
    Dec 2, 2022
    Member:
    #87767
    Messages:
    5
    Update: my dealer ran a full diagnostic a few weeks back and created a case with Toyota corporate. They are aware of the issue. They asked that if it happens again that I call back to document if my turn signals and hazard lights are still working (which they are) to help them better triage the issue. I haven't had any issues since but forgot to provide an update here.
     
  17. Jan 16, 2023 at 11:36 AM
    #17
    HomeDePRO23

    HomeDePRO23 New Member

    Joined:
    Jan 10, 2023
    Member:
    #90086
    Messages:
    20
    Gender:
    Male
    First Name:
    Tony
    Vehicle:
    2023 Solar Octane Tundra TRD PRO
    So did the dealership actually “fix” anything? I’m just curious if I should keep the appointment I have tomorrow. It seems like if I turn it off and let it sit for a few minutes and turn it back on, it’s back to normal. Thanks for the info.
     
  18. Jan 16, 2023 at 11:54 AM
    #18
    te1221

    te1221 New Member

    Joined:
    Dec 2, 2022
    Member:
    #87767
    Messages:
    5
    When I brought it to them there was nothing to fix as it came back on its own after sitting for an hour. I brought it in so it was documented in case I had further issues.
     
    HomeDePRO23[QUOTED] likes this.
  19. Jan 17, 2023 at 4:03 PM
    #19
    HomeDePRO23

    HomeDePRO23 New Member

    Joined:
    Jan 10, 2023
    Member:
    #90086
    Messages:
    20
    Gender:
    Male
    First Name:
    Tony
    Vehicle:
    2023 Solar Octane Tundra TRD PRO
    I just got my truck back, and no surprise, they couldn't recreate the black screen on startup. They said they unplugged the battery, let it sit for a couple hours, and then did a hard reset. Not that I was expecting anything different, just sharing my experience as well to confirm there still isn't an official fix from Toyota yet.
     
  20. Jan 17, 2023 at 5:27 PM
    #20
    firehawk003

    firehawk003 New Member

    Joined:
    Nov 15, 2022
    Member:
    #86792
    Messages:
    77
    Gender:
    Male
    Just happened to me tonight at 1200 miles. Had a couple of stops to make and after the third one started working again.
     
  21. Jan 17, 2023 at 6:50 PM
    #21
    HomeDePRO23

    HomeDePRO23 New Member

    Joined:
    Jan 10, 2023
    Member:
    #90086
    Messages:
    20
    Gender:
    Male
    First Name:
    Tony
    Vehicle:
    2023 Solar Octane Tundra TRD PRO
    Ya. The first time happened just before 1k miles, and then again shortly after.
     
  22. Jan 18, 2023 at 12:04 PM
    #22
    Dmbbwalk

    Dmbbwalk New Member

    Joined:
    Jan 18, 2023
    Member:
    #90485
    Messages:
    1
    Happened to me today 1800 miles. Couple on’s and offs cluster was still black, turned off and let sit for 30-35 minutes, still black. Read somewhere where dealer asked if hazards lights showed on display, so decided to turn on hazard lights while truck was off then started and cluster came on. Not sure if just a fluke. Still scheduling appt with dealership for diagnostic and documentation of issue.
     
  23. Jan 21, 2023 at 5:54 PM
    #23
    gotjensen

    gotjensen New Member

    Joined:
    Jan 21, 2023
    Member:
    #90696
    Messages:
    1
    Gender:
    Male
    First Name:
    Grant Jensen
    Vehicle:
    2023 Wind Chill White Tundra Limited 4x4
    Happend to me today for the first time. 7400 miles on my Limited Crewmax 4x4. Wouldn't come back on even though I restarted the truck multiple times. So I drove to the dealer. I parked and walked in told them what was happening. Walked back out to my truck with the guy over the counter, cause he didn't believe me. When we turned it back on it lit up like nothing was wrong......
     
  24. Jan 21, 2023 at 6:19 PM
    #24
    Tmcush75

    Tmcush75 New Member

    Joined:
    Mar 6, 2019
    Member:
    #27197
    Messages:
    18
    Gender:
    Male
    First Name:
    Thomas
    Vehicle:
    19 Cement limited
    The stop sale makes sense. I was supposed to have my 23 platinum the 19th of January then the day before I was gonna get it, I was told it was held up at port and it may be more than a month till it gets shipped..
     
  25. Jan 22, 2023 at 6:38 AM
    #25
    Reddhills

    Reddhills New Member

    Joined:
    Dec 7, 2022
    Member:
    #88063
    Messages:
    71
    Gender:
    Male
    Vehicle:
    ‘23 Army Green Hybrid 1794, TRD
    Is there officially a stop sale on the higher trims with digital cluster??
     
    ryanwgregg likes this.
  26. Jan 22, 2023 at 7:08 AM
    #26
    Tmcush75

    Tmcush75 New Member

    Joined:
    Mar 6, 2019
    Member:
    #27197
    Messages:
    18
    Gender:
    Male
    First Name:
    Thomas
    Vehicle:
    19 Cement limited
    I'm not sure. Someone mentioned it but I didn't confirm. I just know they said it will be a month or more till they let it ship
     
    ryanwgregg likes this.
  27. Jan 22, 2023 at 7:14 AM
    #27
    Reddhills

    Reddhills New Member

    Joined:
    Dec 7, 2022
    Member:
    #88063
    Messages:
    71
    Gender:
    Male
    Vehicle:
    ‘23 Army Green Hybrid 1794, TRD
    Yeah my delivery was due a couple of weeks ago, now showing early March..hopefully it gets squared away before then
     
    ryanwgregg likes this.
  28. Jan 23, 2023 at 2:10 PM
    #28
    raz0rsnak3

    raz0rsnak3 New Member

    Joined:
    Monday
    Member:
    #90807
    Messages:
    1
    Gender:
    Male
    Vehicle:
    2023 Black Tundra TRD Pro
    My 2023 Tundra TRD Pro just lost the LCD cluster today at 1700 miles. It's very cold and snowy where I live today, but this is the first time it happened. I'm going to leave it off overnight and see what happens when I wake up.

    If it's still black I'm headed to the dealership.
     
  29. Jan 24, 2023 at 9:10 AM
    #29
    Silver23

    Silver23 New Member

    Joined:
    Jan 4, 2023
    Member:
    #89730
    Messages:
    41
    Gender:
    Male
    Vehicle:
    2023 Silver 1794 TRD
    My 1794 hybrid had the black screen this morning (first time) and it has around 2,400 miles. I started it up a while ago (sat for about 1.5hrs) and the screen was working. Hoping it doesn't happen again.
     
  30. Jan 25, 2023 at 3:52 PM
    #30
    BuiDoi78TRDPro

    BuiDoi78TRDPro New Member

    Joined:
    Wednesday
    Member:
    #90898
    Messages:
    1
    Gender:
    Male
    I have the 23 TRD Pro. Mine went black last week. Happened twice and without researching took it to the dealer. The dealer held onto the car since they said its a safety issue and wont release back to me until they get it fixed. They said they'd order the cluster in two weeks at which time they'll give me an updated ETA. Gave me a rental to use in the interim. Wondering how you all got your trucks back.
     

Products Discussed in

To Top