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Detailed Image Customer Service - thumbs up

Discussion in 'Detailing' started by briarpatch, Nov 16, 2022.

  1. Nov 16, 2022 at 4:47 PM
    #1
    briarpatch

    #1
    briarpatch [OP] New Member

    Joined:
    Nov 23, 2016
    Member:
    #5310
    Messages:
    1,999
    Gender:
    Male
    Just placed an order with Detailed Image for some empty 16oz bottles and sprayers. I'm weird and want all my bottles to match as opposed to a bunch of different looking ones. When I got them, they are a slightly different style than what's on the website. I reached out to them via email, and sent them a picture of the ones I received. I did not complain about them, just mentioned they should change the picture on the website to match the new ones.

    After seeing the picture of the bottle I received, they responded (quickly) that their supplier must have changed what they were sending to DI, and put a credit on my account for what I paid for the bottles....to be applied to my next order.

    It's service like this that has made Detailed Image one of m favorite places to order detailing supplies from.
     
    briarpatch, Nov 16, 2022
    #1
    Pudge, Tundra234 and Saltyhero13 like this.
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