Dash Blanked out completely!

The dealer called me last week about a software update and I opted to wait to have that done during first service in May. She said I might possibly have the large screen that shows Nav go blank. I figured that would not be a big deal and I could wait. Well, today I started and stopped it several times and I never got the Dash to light up. WTF? I drove it home from the Commissary and when I got home, stopping and restarting brought the dash back to life. Anyone else have this issue? TIA I am wondering if there is a field fix or maybe I have to go into the dealer early?

 

That is one of many TSBs on the Gen 3 Tundras: https://www.tundras.com/threads/upd...lletin-thread-us-mex-can.117669/#post-3025469

 

Sounds like the symptoms described in the active recall @ryanwgregg links above. Run your VIN or check your app. Take it to the dealer and get it fixed.

Although I'm a bit confused that you're asking for a field fix when your dealer already called you and told you they needed to update your truck and you opted not to go

 

Had mine flashed yesterday, took 3 hours of technician time at dealer, or so they claim. Based on when the called me that it was ready for pickup I would say it might actually have taken that long even though I'm shocked it's more than a half hour operation. (did not have it go blank, just the recall related flash)

 

just go get it fixed the right way man, forget field fixes.

 

My 2023 HV dash screen went black/blank this morning… apparently a recall notice is going out to customers… going in the shop tomorrow for 2-3hrs..

 

Bring coffee, surprisingly it can take up to 3 hours to update the software. I haven't had a problem since.

 

Half way through, download stalled… they had to run it again. I was there for 4 hrs…but brought my work lap top, so no big deal, same as working in an office.