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Bluetooth issues when on calls

Discussion in 'Audio & Video' started by Npowers66, Dec 29, 2021.

  1. Dec 29, 2021 at 5:26 AM
    #1
    Npowers66

    Npowers66 [OP] New Member

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    Is there a fix for Bluetooth issues? I have a 18 SR5 that when I’m on a Bluetooth call after a few min the radio shuts off and restarts.
     
    RangerBP likes this.
  2. Dec 29, 2021 at 5:44 AM
    #2
    Sundog

    Sundog Zoom Zoom

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    I have the exact same issue on my 2014. Drives me nuts. Doesn't do it when using bluetooth to play music, only when on calls. Sometimes it will shutdown and restart several times. Is not temperature dependent.

    I have been waiting a year for a new Kenwood head unit replacement. Hopefully they will be available soon.
     
  3. Dec 29, 2021 at 5:48 AM
    #3
    Npowers66

    Npowers66 [OP] New Member

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    Ya. It’s only calls. Not music. Does it every call.
     
  4. Dec 29, 2021 at 6:51 AM
    #4
    Lordaca

    Lordaca New Member

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    Npowers66[OP] likes this.
  5. Dec 29, 2021 at 7:29 AM
    #5
    Npowers66

    Npowers66 [OP] New Member

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  6. Dec 29, 2021 at 7:32 AM
    #6
    Sundog

    Sundog Zoom Zoom

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    iPhone/ATT. But can tell you that from 2015-2019.5 I had no issues with the calls dropping on iPhone/Android - Verizon or ATT
     
  7. Dec 29, 2021 at 7:40 AM
    #7
    Lordaca

    Lordaca New Member

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    I have a Verizon Pixel 6 Pro. I was waiting on the latest update from Google and do the factory reset on both the radio and phone. It's interesting I did not have any issue with a Pixel 3 xl.
     
  8. Dec 29, 2021 at 8:17 AM
    #8
    Npowers66

    Npowers66 [OP] New Member

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    I’m on Verizon.
     
  9. Dec 29, 2021 at 8:35 AM
    #9
    biebs96

    biebs96 my other truck is a big brown truck

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    Do you have any other Bluetooth devices saved in your phone? airpods etc?

    my radio would behave exactly like this. I deleted my AirPods from my phones Bluetooth list and the issue is no longer.

    to confirm, I added them back and the radio would cut the call and restart as it did before.

    might be worth a try.
     
    Sundog likes this.
  10. Dec 29, 2021 at 8:43 AM
    #10
    Npowers66

    Npowers66 [OP] New Member

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    Thanks I will try that.
     
    biebs96[QUOTED] likes this.
  11. Dec 29, 2021 at 2:24 PM
    #11
    biebs96

    biebs96 my other truck is a big brown truck

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    let us know
     
  12. Dec 29, 2021 at 4:47 PM
    #12
    Npowers66

    Npowers66 [OP] New Member

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    CB558FF0-DCD4-44F7-90E6-73FACDA7348A.jpg Still doing it. I don’t know if anyone can tell if I need a update by this photo. I’m looking into downloading the update if there is one. But when I do it says I need to pick if I have the radio with or without navigation. Only way I can do navigation is using the scout GPS link on my phone.
     
  13. Dec 30, 2021 at 12:37 PM
    #13
    Npowers66

    Npowers66 [OP] New Member

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    Well I already have the latest update. So I’m not sure what the hell the issue is.
     
  14. Dec 30, 2021 at 12:39 PM
    #14
    RangerBP

    RangerBP SC Expat. Go gamecocks.

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    Same on my 17. Been an issue for a bit now. Haven’t found a fix yet. Good luck.
     

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