Any Canadian Lawyers? Payload Class Action potential?

I've seen a number of posts showing door stickers indicating the new Tundras have a significant lower payload than advertised on Toyota's website and in their brochures.

Would this not qualify as misrepresentation or deceptive sales practices?

This is from the consumer protection act of Ontario:

Examples of false, misleading or deceptive representations
(2) Without limiting the generality of what constitutes a false, misleading or deceptive representation, the following are included as false, misleading or deceptive representations:

1. A representation that the goods or services have sponsorship, approval, performance characteristics, accessories, uses, ingredients, benefits or qualities they do not have.


This sounds like exactly what Toyota is doing.

 

I'd be very curious to see the ads and website, be very surprised to see they didn't come with nomenclature like "up to" and "when properly equipped" etc

 

I'm certain Yota has fine print to cover this potential situation.

 

Don’t people check shit before buying?

 

I feel like your right, that's why a want a lawyer to tell me why I'm wrong lol.

We do but that doesn't make them lying on their website right? Why would you stick up for a multinational corporation and not yourself. The website payload claims to be model specific but over estimates by several hundred pounds when compared to the door sticker.

 

If it’s advertised as a payload of maximum XXX pounds, and then add on equipment is installed, wouldn’t it stand to reason the payload would then be XXX-Y? Hence the door jamb sticker?

I do stick up for myself, which part of that is doing my own reading and confirming stuff prior to buying. Now, if the door jamb payload sticker was falsified I would agree with you completely.

 

Wait, what?

If it's on the internet, it's supposed to be 100% accurate and supersedes any placards or stamps on your vehicle.

 

You are absolutely right about aftermarket accessories however on a stock unit the door sticker should indicate the same payload as listed on the website. The only fine print they have says to go by the door sticker not the website. But in my opinion this is still very misleading to the average consumer.

Just because they have fine print doesn't mean they are not engaging in an illegal or deceptive practice in legal terms.

There was a thread on here where people were uploading their door stickers. Nothing was even close to the advertised payload.

 

You're an idiot. Consumers have rights. People like you enable corporations to take advantage of all of us.

I understand that a tow capacity of 14000lbs for example is not realistic. It may be possible under exactly the right circumstances but not typical.

Payload however is a calculation and as such I feel it should represented accurately on their website.

You sound you are ok being lied to and deceived by the companies you buy from?

 

Best of luck.

 

Lol. Don't get me wrong here. I have done lots of research and haven't got my truck yet. I could back out if this wan an absolute deal breaker. I just want to know why they are allowed to overstate things in their advertisements and literature.

If I am right would you not be interested in financial renumeration from a class action? Oh right you wouldn't be you're on Toyota's side for some strange reason.

I also don't see how anyone can tell me this isn't deceptive. If they listed a 100 litre fuel tank and it was only 80 litres people would be pissed. This is no different

 

Thanks!

Are you filing a lawsuit for the mpg discrepancy too?

Let me know how the class action turns out for you.

 

Then back out. Take responsibility for your decision. If you know about it, and willingly proceed, but then want money…

 

In my opinion that's not as cut and dry as a payload calculation which deals with static figures. Fuel economy involves too many variables.

 

I'm not saying I have any issue with the actual figure. I have issue with two very different values being listed. It's only going to be hauling my ass to work 99% of the time

 

I’ll sign the petition for this. I get nowhere near 15/19 mpg. I want my money back.

 

It can change just as easily as mpg. What if your wife ate a bean burrito today? That extra weight will reduce your payload. Even your sunglasses will drop it down.

 

Sidenote to this is your truck broken in yet or do you have any aftermarket wheel/suspension accessories?

I ask because I have actually seen a lot of posts of people hitting the advertised L/100k.

 

Payload on trucks is the same as a trailer/camper....they are not realistic, bare bones, no water, no dishes, no accessories, no sleeping bags and over inflated, listed purposely to deceive people into buying them.

The numbers are in their favor, to suck people in and legal based on fine print and other legal shenanigans.

No one will take on a class action lawsuit on Toyota payload, they would get squashed alive before the paperwork even got remotely close to Toyota lawyers.

But again, go ahead. Just be sure to keep us posted on how it goes. To quote you, I may be an idiot, but I'm not stupid enough to think I would be able to campaign a law suite against Toyota.

 

Yes.

 

I disagree. The weight of that is included in payload. The door sticker tells you weight of cargo and occupants.

 

I’ve always heard it’s only the driver, but maybe that’s the towing specs. But still putting in sunglasses, a bottle of water, or anything else will reduce your payload. Even the payload sticker reduces your payload.

 

Your not wrong here but you're missing my point.

Payload = Curb Weight - GVWR

My wife and her burrito would fall into the answer to the equation not what goes into it. GVWR doesn't change. Curb weight should be pretty close from unit to unit (same model, trim etc.)

 

Yeah curb weight should be the same between the same trims until accessories get added on. The numbers on the website are best case. That’s why someone will come on here every so often and claim their 5th wheel is within towing and payload specs on their 2nd Gen.

I still think it’s like mpg - the numbers are best case. I’m sure Toyota has the fine print to cover them.

 

Where exactly are they lying? I just checked and the star next to payload takes you to this

“Payload Capacity is the calculation of GVWR minus curb weight and should be used for comparison purposes only. The maximum amount of passenger and cargo weight your vehicle can carry is the Load Carrying Capacity indicated on the label(s) on the driver's doorjamb.”

Which part of this is a lie?

 

So far every 3rd gen Tundra owner who has taken their stock truck to the CAT scales is finding around 200-300lb MORE available payload than what the door jamb says. The door jamb numbers are apparently conservatively rated.

Not to mention that every automaker advertises their max potential payload for the most barebones truck possible with caveats for options and trims for decades. Surely you’re not surprised that your crewmax Limited truck with a sunroof has a lower payload than a 2wd SR truck with the smaller cab.

Best of luck with your lawsuit. Maybe if you call Toyota names like you do people in this thread they will be more likely to help you out.

 

They know the value that they are printing on the sticker. They should be putting the same value on the website. That's all I'm saying.

 

No, curb weight can vary hugely depending on OPTIONS. The yellow sticker added to US market vehicles indicates the weight of the added accessories. Toyota clearly tells you the GVWR so I can’t see how they are misleading anyone. For the most part, owners are finding that their true payload calculated from GVWR-curb weight is more than the listed payload in the door jamb.

 

Also the owner’s manual clearly lists the payload for each model code.
The advertised payload on the website lists the maximum possible payload which is probably only achievable without any options on each model code.

 

The door jamb sticker language specifies that occupants and cargo must not exceed XXXX lbs (or kg).

These things count against payload:
• the driver and all passengers (these are all occupants)
• a heavy duty console safe
• extra gas can
• heavier floor mats
• a bed cover or shell
• skid plates
• that dead 8pt buck in your bed you’re about to butcher
• a burrito (whether you ate it and it’s in your body, or you haven’t eaten it yet and it’s sitting on the console, it’s in the truck)

These things do not count against payload:
• wiper fluid (this is not an occupant; nor is it cargo)
• fuel in your fuel tank (again, not an occupant or cargo)
• your spare tire

Everything that you add to your stock truck—aside from replacing stock parts or topping off stock fluid reserviors—counts against that number.