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30k service from dealer

Discussion in '2.5 Gen Tundras (2014-2021)' started by 478 tundra, Aug 3, 2024.

  1. Aug 3, 2024 at 8:16 AM
    #1
    478 tundra

    478 tundra [OP] New Member

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    Hello everybody. Hope everyone having a great Saturday so far. I took my 2021 sr5 crewmax for oil change this morning. Service adviser when he was checking me in was talking to himself saying " I wonder why they put this on your last service visit" I asked whats that. He was explaining my last service visit which around 20k and was only checking fluids and rotating tires. But service advisor back than requested 30k service which includes everything in that attached picture. He said not to worry about it since your truck has only 25k as of today but we highly recommend doing all these on your next visit. So they just change the oil today.
    I always traded my vehicles before doing any kind a services like this but I wanna keep my tundra as long as possible. Please look at the attached picture and let me know how important to get them done and also which ones I can do at home myself. Unfortunately total price they gave me close to half of my paycheck. Im not really great on vehicle maintenance but if I have some directions I believe I can do it.
    Thank you for your time and all the advices.0803241050.jpg
     
  2. Aug 3, 2024 at 8:20 AM
    #2
    ColoradoTJ

    ColoradoTJ Certified tow LEO Staff Member

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    You can do everything but the alignment at home pretty easily for a fraction of the price.
     
  3. Aug 3, 2024 at 8:26 AM
    #3
    478 tundra

    478 tundra [OP] New Member

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    Thank you for the quick response. I knew I couldnt do the alligment but do I really need it? I mean truck drives straight not pulling either side there are not any uneven wear on tires.like I said I'm not really professional or have much knowledge about it.
    And do I need any special tools for the rest of the things if I decided to the at home myself?
     
  4. Aug 3, 2024 at 8:32 AM
    #4
    Toe404

    Toe404 just a poser

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    I work as a service advisor at Concord Toyota in California.

    based on Toyota’s guidelines for service intervals and how I sell services to my clients

    Brake fluid exchange should be performed every 3 years or 30k miles. This is preventative maintenance. Brake fluid is hydroscopic and will build up moisture in the braking system over time, which lowers the boiling temp of the brake fluid making it easier to overheat and experience brake fade. Also heat will make the fluid break down and turns it a maple syrup color. New fluid should look like light colored apple juice.

    Alignments once a year, 15k miles, or as needed if the truck is pulling. More so if you are off roading or drive on California roads as we also consider this off-roading.

    fuel induction service is really only needed on high mileage services, if at all, I won’t ever sell these unless the truck is having drivability issues or poor performance.

    mass airflow cleaning every 30k is really only needed if your off-roading often. Same goes for a throttle body cleaning.

    as far as A/C services, I don’t recommend touching it unless your having issues or excessive odor (that musty wet laundry smell)
     
  5. Aug 3, 2024 at 8:32 AM
    #5
    ColoradoTJ

    ColoradoTJ Certified tow LEO Staff Member

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    My current truck has had two alignments in 108k miles. One of which was forced since I decided to level up the truck a bit.
     
  6. Aug 3, 2024 at 8:36 AM
    #6
    478 tundra

    478 tundra [OP] New Member

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    Thank you for the reply.
    No I dont do any off roading and I dont pull nothing really heavy just my lawn tractor and club car golf cart every now and then. I really dont think the truck having poor performance didnt really feel any odd things happening.
     
  7. Aug 3, 2024 at 8:39 AM
    #7
    478 tundra

    478 tundra [OP] New Member

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    Thats good to know. Like I said I dont really feel anything while driving that needs alligment.
     
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  8. Aug 3, 2024 at 8:40 AM
    #8
    ColoradoTJ

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    Brake fluid service is very important. Every two years for this guy regardless of mileage.
     
  9. Aug 3, 2024 at 8:45 AM
    #9
    478 tundra

    478 tundra [OP] New Member

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    I believe after what y'all answer me that would be the only thing on that list I will get it done at 30k. Im not sure about mass air flow cleaning. I dont do any off roading but here in middle ga pollen in spring is like driving on dirt roads. Between March and june everything covered yellow powder dust. If no rain its gets worst lol
     
  10. Aug 3, 2024 at 8:46 AM
    #10
    Toe404

    Toe404 just a poser

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    Try and find yourself a good honest service advisor, weather it’s at the dealer or an independent. One that can explain the reason behind the recommendation and justify the need for the service. I always express if something is preventative maintenance or a safety concern. I rather build trust and good relationships with my clients than to shove a bunch of shit they don’t need down their throats.

    when in doubt your owners manual has a service recommendation break down for every 5k miles all the way up to 150,000. This break down covers what’s due based on mileage, time, and what should be done under certain conditions (towing, off-roading, etc.)
     
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  11. Aug 3, 2024 at 8:47 AM
    #11
    Double DC

    Double DC New Member

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    Always interesting to hear different experiences in these matters, including from a current service advisor.

    Here is the list I was given recently for 30k service when I went in for an oil change at 27k miles -

    Alignment - $169.99
    Fuel Emissions Service - $259.99
    Brake Fluid - $159.99
    Power Steering - $209.99
    Front Diff - $169.99
    Rear Diff - $209.99
    Transfer Case - $169.99
    Oil Change + tire rotation - $129.90

    total - $1479.83 + tax

    I didn't have any of this done at 27k as this particular dealer seems to be more aggressive in pushing such services. From what I've gathered in the past, fuel emissions and power steering fluid might be recommended but certainly not necessary at 30k miles. And for whatever reason, the cost of differential and transfer case fluid is considerably higher at the smaller town local dealer - about 3x the cost of a dealer in a larger town.
     
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  12. Aug 3, 2024 at 8:53 AM
    #12
    Toe404

    Toe404 just a poser

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    I don’t recommend power steering fluid service until 60k miles, even then, most times it still looks good.

    doing the diffs and transfer cases at 30k is somewhat dependent on how the truck is used. I’ve watched that fluid get changed at 30k on a truck that never touched dirt and it still looked dirty. But I’ve seen similar fluid at 60k on a truck that off-roads often. From what I’ve seen I’ll be doing mine at 30k. These are drain and fill services so easy enough to do at home.

    my advice, crack the fill port open first and make sure you can remove the plug, THEN crack open the drain. Last thing you wanna do is drain it all out then realize the fill port is seized or stripped.

    those fuel emission services are bullshit. If you’re worried about carbon build up on the valves buy high quality gas and throw in a can of sea foam in the gas tank every 3 months.
     
  13. Aug 3, 2024 at 8:54 AM
    #13
    478 tundra

    478 tundra [OP] New Member

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    I looked at owners manual and service department not really fallowing that. Not really remember what it was but there was some parts or nuts needs to re torqued at certain mileage but I dont think they done that to my truck. Its really hard to find honest knowledgeable service advisor at my town. Only 1 toyota dealer and couple different dealers in other towns close by. The one I go to is the biggest one. Even in that one most of the time they cant really explain the things. Mostly the answer I get is thats what toyota suggests.
     
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  14. Aug 3, 2024 at 8:57 AM
    #14
    Toe404

    Toe404 just a poser

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    Re-torque and lubricate the drive shaft. Very simple service. But that is part of the 30k service.
    Just bring the manual with you when you talk to the advisor and tell him you want to follow the guidelines but also be informed of what’s really needed and what’s preventative.
     
  15. Aug 3, 2024 at 8:58 AM
    #15
    478 tundra

    478 tundra [OP] New Member

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    Its funny same brand same model truck and required service at 30k is totally different. They didnt mention nothing about front and rear diff. Nothing about power steering. Also nothing about transfer case. Maybe because my truck is 2 wheel drive?
     
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  16. Aug 3, 2024 at 9:01 AM
    #16
    478 tundra

    478 tundra [OP] New Member

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    arent they supposed to follow whats in the owners manual? I mean this is not a mom and pop shop down the street. I kind a expect them to be more professional since they are dealers service department with certified mechanics and service techs. I know their priority is selling a new vehicle but service is more important.
     
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  17. Aug 3, 2024 at 9:08 AM
    #17
    Toe404

    Toe404 just a poser

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    In a perfect world, sure! But service advisors are often paid a commission on what they sell. So more times than not they may try and pack on a bunch of shit that’s not really needed or it’s being overly dramatized regarding the NEED for such service. Techs are also paid on billed hours in most cases. So if you have greedy techs and advisors it’s going to be a costly visit to a misinformed customer.
     
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  18. Aug 3, 2024 at 9:13 AM
    #18
    478 tundra

    478 tundra [OP] New Member

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    Yes its pretty sad while trying to do the right things, work hard and earn money so someone else tries to rip you off for his\her paycheck.
     
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  19. Aug 3, 2024 at 9:17 AM
    #19
    Toe404

    Toe404 just a poser

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    I always tell my clients I rather rip them off a little bit over a long period of time then empty their wallets on the first visit. I’m joking of course, but dealerships are usually going to be the more expensive route when it comes to maintenance.
     
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  20. Aug 3, 2024 at 9:19 AM
    #20
    478 tundra

    478 tundra [OP] New Member

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    Lol I'm sure its worst than here in California. Sounds like I'm gonna do some youtube searches and watch some videos and do those maintenance myself in my garage.
     
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  21. Aug 3, 2024 at 9:21 AM
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    Retired...finally

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    $140 for a real brake fluid exchange? I'd pay that. I have a feeling the only fluid getting exchanged is what's in the MC reservoir. It takes me a couple of hours to complete the job and over 1 qt of fluid. But I am cautious and not on the clock.
     
  22. Aug 3, 2024 at 9:49 AM
    #22
    478 tundra

    478 tundra [OP] New Member

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    I believe thats what they do just drain the reservoir and refill. Not sure how much fluid goes in there but you might be right $140 not bad after all.
     
  23. Aug 3, 2024 at 10:57 AM
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    Retired...finally

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    Hell, I'd do that for 10 bucks. A proper way to exchange the brake fluid involves pushing or sucking fresh brake fluid from the MC to the caliper bleeders and it's a lot of work. Sucking old fluid from the MC with a turkey baster and refilling with fresh for $140 is a rip off. That's a 5 minute job.
     
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  24. Aug 3, 2024 at 11:39 AM
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    Bergmen

    Bergmen New Member

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    Brake fluid is hygroscopic, not hydroscopic (you can look up the difference).

    Dan
     
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  25. Aug 3, 2024 at 12:37 PM
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    Bammer

    Bammer I'm disinclined to acquiesce your request.

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    DO NOT let the dealer do an alignment, take to a reputable tire shop.
     
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  26. Aug 3, 2024 at 12:45 PM
    #26
    JrJrOffroad

    JrJrOffroad Somewhere in the west

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    Last edited: Aug 3, 2024
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  27. Aug 3, 2024 at 1:24 PM
    #27
    478 tundra

    478 tundra [OP] New Member

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    I need to talk to them when I go back for next service and make sure how they doing it before I give the go. You are %100 right about if they just do the reservoir.
     
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  28. Aug 3, 2024 at 1:26 PM
    #28
    478 tundra

    478 tundra [OP] New Member

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    I watched similar video little while ago and I couldnt believe how easy to clean and maintain that sensor. Definitely not gonna let dealer do that. I'm not really good with vehicle maintenance but I can spray some cleaner and let the cleaner do its job lol.
     
  29. Aug 3, 2024 at 1:28 PM
    #29
    JrJrOffroad

    JrJrOffroad Somewhere in the west

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    its sort of like how dealers charge (at least mine tried to before I started doing my own maintenance) 90 bucks to change the cabin air filter. It’s easy money for them for folks who don’t know better unfortunately.
     
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  30. Aug 3, 2024 at 1:29 PM
    #30
    478 tundra

    478 tundra [OP] New Member

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    I agree even price they quote me around the same price range with some tire shops I just dont like the way they come up with this. Its not like hey we just check your alligment and its off it needs a alligment. They just saying you have to do it. I dont know how they do alligment without checking it first to see if truck needs it or not.
     
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