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2023 Tundra Instrument Cluster Trouble

Discussion in '3rd Gen Tundras (2022+)' started by tx381, Dec 23, 2022.

  1. Dec 23, 2022 at 7:09 PM
    #1
    tx381

    tx381 [OP] New Member

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    2023 Tundra Capstone
    The instrument cluster went black.
    Any help would be appreciated.
    Still drives, but black screen.
    I’ve rotated through interior light brightness several times, I’ve tried turning on and off.

    29BBE186-571F-47C8-90B0-BDD3D11B777C.jpg
     
  2. Dec 23, 2022 at 7:59 PM
    #2
    TundraDan723

    TundraDan723 Toyota Fan!

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    Might be a dumb question, but did you blow a fuse?
     
  3. Dec 23, 2022 at 8:02 PM
    #3
    tx381

    tx381 [OP] New Member

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    I’ve been looking for the fuse that controls it. No luck. The fuses I pull that I think have a chance have all been good.

    Here are the diagrams. Any suggestions?

    E0B2C105-80DB-429D-BFD5-FFCAC3A10CBB.jpg
    A430E27F-33A3-483A-B9F2-D1EB10044B62.jpg
    86DF6A97-953D-4269-A22A-E230B453A6ED.jpg
     
  4. Dec 24, 2022 at 7:58 AM
    #4
    user4892

    user4892 New Member

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    Unfortunately, if it's not something simple like a fuse, you're usually better off just taking it to the dealer. Otherwise, you risk breaking something or voiding the warranty while messing around with the electronics.
     
  5. Dec 25, 2022 at 2:07 AM
    #5
    redneck47441

    redneck47441 New Member

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    Any luck sir. I wonder if disconnecting the battery and reconnecting would work?
     
  6. Dec 25, 2022 at 9:12 AM
    #6
    lammarwell

    lammarwell New Member

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    Mine did the same thing yesterday and is still out. I had an appointment already for this Wednesday so I will add this issue to the list!
    Not what I am used to with any of my previous 6 Toyotas.
     
  7. Dec 25, 2022 at 9:33 AM
    #7
    ryanwgregg

    ryanwgregg MY22 PLT - IN THE GARAGE

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  8. Dec 25, 2022 at 10:30 AM
    #8
    brewjd

    brewjd New Member

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    Mine did the same. I shut it off and left it off for about 30minutes before going out and turning it on again.
    All better.
     
  9. Jan 18, 2023 at 6:58 PM
    #9
    Compadavid

    Compadavid New Member

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    Same issue I’m dealing with. Took it to the dealer a month ago and today blank screen. The dealer “put in a new cluster” but same issue…

    3A6AD9B9-9EE7-4E58-A708-C3D8472AC3AF.jpg
     
  10. Jan 23, 2023 at 5:47 PM
    #10
    hollandsam

    hollandsam New Member

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    My 2023 1794 TRD just went blank today. Let it sit for couple of hours. All worked fine. Dealer still wants me to bring it in for scope. My son bought 2023 same dealership (Limited) couple of days before mine came in. His did same thing at about 200 miles. Mine was at 1100 miles. He took his to dealership where he lives and they couldn't find anything wrong. That was a month ago and has not happened since. Crazy. Hope they do find a solution.
     
  11. Jan 24, 2023 at 11:17 AM
    #11
    Silver23

    Silver23 New Member

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    Mine went out for the first time this morning. After a 1.5hr sit, it worked as normal when I started it again. Not gonna take it to the dealer until it happens again. My dealer won't mess with it if they don't see the issue or can re-create the problem. 2023 1794 hybrid with 2,400 miles.
     
  12. Jan 24, 2023 at 8:03 PM
    #12
    jproy12

    jproy12 New Member

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    Isn't this issue (black screen) the reason Toyota is holding up a bunch of Tundra's? QC Hold?

    I remember reading somewhere that a fix was in works and planned to be released by 15 Feb
     
  13. Jan 25, 2023 at 7:40 PM
    #13
    Llamafood

    Llamafood New Member

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    It happened to me on day 3 of ownership. Drove to the dealer and they saw it blacked out right before closing for the day. Drove home with it black just fine . Next morning went to the dealer on my way to work and when I started the truck in the am the screen came back on after sitting for the night. They kept my truck a day and said they opened a ticket with Toyota and didn’t have a solution. They said they would call me once they had one or to call them if it happens again
     
    Last edited: Jan 28, 2023 at 3:56 PM
  14. Jan 28, 2023 at 9:57 AM
    #14
    Compadavid

    Compadavid New Member

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    Quick question, when did everyone with this issue buy their Tundra? I bought mine Oct 29 2022 and had the first issue 3 days later. I assume it’s a batch of clusters that were poorly made. Just trying to get an idea when everyone picked up theirs?
     
  15. Jan 28, 2023 at 10:17 AM
    #15
    Tundrafarm

    Tundrafarm New Member

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    I been following this expecting my cluster to go black but nothing yet, 8000 miles limited I force max june 2022 build
     
  16. Jan 28, 2023 at 10:33 AM
    #16
    mannyg84

    mannyg84 New Member

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    Bought mine on 12/10/2022 fresh off the hauler. Cluster went dark yesterday morning and on my lunch drive 4 hours later it was working again. Seems it’s a software issue and not a cluster issue.
     
  17. Jan 28, 2023 at 10:40 AM
    #17
    jsf343

    jsf343 New Member

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    Oh geez serious?! Didn’t even realize this was an issue
     
  18. Jan 28, 2023 at 11:01 AM
    #18
    Maharisc

    Maharisc w/

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    Haven't had this on my Plat HV yet, have 286 miles on it, picked up 3 days ago. Wondering if it is just the AI learning your driving behavior and watching to see it you are watching it... Nah, just kidding... :)
     

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