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2022 Tundra DCM/navigation issue

Discussion in 'Audio & Video' started by Tallblue455, Mar 18, 2023.

  1. Mar 18, 2023 at 12:50 PM
    #1
    Tallblue455

    Tallblue455 [OP] New Member

    Joined:
    Mar 18, 2023
    Member:
    #94064
    Messages:
    2
    Gender:
    Male
    First Name:
    Jon
    Vehicle:
    2022 Tundra Platinum Blueprint
    Hello, I have a 2022 Tundra with 5500 miles on it. On my 1 year anniversary my connected services free trial expired, so I paid for the services to continue. Unfortunately the app stopped working, so I called Toyota to have them correct the problem. They fixed the app, but then the navigation in the truck will not let me subscribe and the DCM indicator shows that it is offline. I once again contacted Toyota. They said they will look into the issue and I should hear from them in 2 days. I have not heard from them, I also took the truck to my dealership, got a oil change, and had them see if they could get it working again. My dealership informed me to contact Toyota to see if they can fix it because they could not. So now I am in so sort of limbo waiting to hear from Toyota. I have emailed them twice and still haven't heard from them. Hopefully someone out there can help, that would be much appreciated.
    Thanks everyone
     

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