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Please weigh in, how damaged is my Heritage grill damaged from shipping?

Discussion in '3rd Gen Tundras (2022+)' started by Wraith, Jul 14, 2025 at 10:24 AM.

  1. Jul 14, 2025 at 10:24 AM
    #1
    Wraith

    Wraith [OP] New Member

    Joined:
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    '25 Limited Crewmax
    Received my Heritage grill today, box was banged up, look like had been opened and re-taped.

    The bottom edge of the grill has two notches in it, looks like ground down from friction. You can also see the protective cloth back has friction marks where it burned a hole through the bag on the left and right matching the location of the notches in my grill.

    Anyone else have these notches or definitely damaged and ask for a replacement?

    Screenshot 2025-07-14 at 10.08.25 AM.png Screenshot 2025-07-14 at 10.07.15 AM.png Screenshot 2025-07-14 at 10.06.51 AM.png Screenshot 2025-07-14 at 10.06.31 AM.png
     
  2. Jul 14, 2025 at 10:27 AM
    #2
    kjinxx2

    kjinxx2 New Member

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    Ask for a replacement - it was clearly damaged before/in transit. Those notches are not part of the design.
     
    Wraith[OP] and ScottieBones like this.
  3. Jul 14, 2025 at 11:48 AM
    #3
    Wraith

    Wraith [OP] New Member

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    That's what I thought, thank you.
     
  4. Jul 14, 2025 at 12:00 PM
    #4
    Frank_TRD23

    Frank_TRD23 New Member

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    Plastic epoxy or some meltable plastic to fill in. Kidding just ask for a replacement and keep that one too.
     

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