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Trouble with infotainment rebooting

Discussion in '2.5 Gen Tundras (2014-2021)' started by Teskicks, Jun 3, 2025 at 9:26 AM.

  1. Jun 3, 2025 at 9:26 AM
    #1
    Teskicks

    Teskicks [OP] New Member

    Joined:
    Sep 25, 2024
    Member:
    #123456
    Messages:
    6
    Gender:
    Male
    Vehicle:
    2014 Limited SR5 TRD off-road
    I have a 2014 Limited and I have been having trouble with the infotainment rebooting. This was a problem when I bought the truck in October. In an attempt to fix it I have had the software updated and I have updated the maps. This seemed to fix it for a while.

    The next issue was that the Bluetooth stopped producing sound. My phone would connect and play but no sound. I tried multiple phones, same issue. To get around this I resorted to using the USB connection. I did this for several months with no problems.

    Last month I decided to try the Bluetooth again and to my surprise it worked again. After about a week of this the system started to reboot quite frequently. On a recent 30 minute drive it rebooted at least 5 times. When using the navigation this is quite frustration and when the reboot is finished it does not remember the set destination.

    Any ideas on what I can do to correct this?
     
  2. Jun 3, 2025 at 9:43 AM
    #2
    gizardlizard

    gizardlizard New Member

    Joined:
    Oct 18, 2022
    Member:
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    Messages:
    261
    Gender:
    Male
    Madison,WI
    Vehicle:
    2017 TRD pro Tundra
    6” lift, 35 inch tires, chrome delete, ridiculous stereo
    Yeah, get rid of that POS and get a good modern head unit. Best thing I’ve done for my Tundra so far.
     
  3. Jun 4, 2025 at 3:30 AM
    #3
    agrestic1

    agrestic1 New Member

    Joined:
    Apr 7, 2018
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    Messages:
    436
    Gender:
    Male
    Vehicle:
    2016 CrewMax
    AMP Research PowerStep, AMP BedStep Bumper Step, BedRug Carpet Bed Mat, Bazooka Powered Subwoofer Tube
    Replace it with a good used OEM or aftermarket head unit..
     
  4. Jun 4, 2025 at 4:13 AM
    #4
    TXBrit

    TXBrit New Member

    Joined:
    May 5, 2019
    Member:
    #30094
    Messages:
    103
    Gender:
    Male
    Weatherford TX
    Vehicle:
    2019 MGM Platinum
    I had the same problem after I updated the map with an aftermarket map card.
    Got an OEM new map card and problems went away.
    It's not something that happened immediately after updating the maps but rather something that got gradually worse. Radio rebooting about every 10 minutes.
    Over a year since I put a new OEM map card in without problems since.
     
  5. Jun 4, 2025 at 4:54 AM
    #5
    Kung

    Kung [Insert Custom Title Here]

    Joined:
    Mar 10, 2020
    Member:
    #43761
    Messages:
    3,620
    Gender:
    Male
    First Name:
    Matt
    KG, VA
    Vehicle:
    2020 SR5 CM 4WD, TRD Off-Road, Voodoo Blue
    Spiffy console tray Spiffy N-Fab steps Spiffy Katzkin seats
    TL;DR: Replace the OEM head unit. Not only will you appreciate the sound quality/responsiveness, but you'll retain steering wheel controls (long as you also get a Maestro unit) and probably add some functionality.

    When I bought my truck in 2020, I figured "Eh, stock HU has CarPlay, so I'll keep it, add an aftermarket amp, subwoofer and speakers, and call it good."

    It was better than just plain stock speakers....but started rebooting back in late 2020 and got worse quickly. I figured "Eh, wasn't that big a deal" but once it started rebooting every 10 or 20 minutes it got annoying, so I bought one of those TrailGridPro kits with the Sony XAV-9000ES and had it installed earlier this year.

    The difference in sound quality, responsiveness, etc. is frankly astounding. Enough so that even had I not experienced any OEM HU issues, I should have *started* with a head unit replacement, even considering the cost of a new decent HU.
     
  6. Jun 4, 2025 at 5:11 AM
    #6
    Bakershack

    Bakershack Critical of Noncritical Thinkers

    Joined:
    May 20, 2020
    Member:
    #46846
    Messages:
    5,850
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    First Name:
    Kelly
    Spanish Fort, AL
    Vehicle:
    2020 SSM 1794 4x4
    I have a 2020, and while the reboots/lockups are not nearly as frequent as yours, I am considering a replacement head unit as well. I just have to figure out which one to go with.
     
  7. Jun 4, 2025 at 5:23 AM
    #7
    yakeng

    yakeng 3URFE Apologist

    Joined:
    Mar 9, 2023
    Member:
    #93554
    Messages:
    809
    Vehicle:
    2020 Tundra 4x4; 2014 Sequoia;
    ECGS Bushing; GCS Cooler RASHD; Fox 2.0
    I haven't replaced my 2020's HU, but probably will. The sound quality is hot garbage compared to our 2014 Sequoia that I replaced the head unit on (Sony). The only thing that sucks is that you have to use the aftermarket microphone and can't use the old powered one (without some work that is).
     

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