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BZ to Retrax Warentee.

Discussion in 'Tonneau Covers, Caps and Shells' started by SAGE63, May 1, 2024.

  1. May 1, 2024 at 8:11 AM
    #1
    SAGE63

    SAGE63 [OP] Wannabe Go Fast Overlander Small Rock Crawler

    Joined:
    Dec 9, 2020
    Member:
    #55939
    Messages:
    3,536
    Gender:
    Male
    San Diego County
    Vehicle:
    2021 Super White Limited Crewmax TRD Offroad 4x4
    BZ to Retrax...

    I called them yesterday about the rails and mounting clamps on my retrax XR cover. The grooves on the clamps and rail mounting points both had stripped flat due to offroad vibrations, Yes I did tell them that too as well as That I have my bed rack with RTT mounted in the track system. I asked if I could get replacements and what the cost would be. They asked for my address and said they will ship out this week I should have them by next Friday...
    No cost to me. now that is standing behind your products.


    Also if you have any issues their customer service is a wealth or information, suggestions and fixes
     
    RobertD likes this.

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