Unichip Buyers Beware

UniChip Buyer Beware:
I purchased the Unichip for my 5.7. Within months, the dash lit up with 4LO/VSC/Check Engine Light/etc...

Before I purchased, I specifically asked if the Unichip would work. I advised them that Bully Dog gave up and refunded my $. Tony said they could do it.

I have an intake and borla exhaust. Nothing special.
As it was months separate from the Unichip install. I had the dealer check it out. Nearly $1000 later, the dealer gave the engine the all-clear.

When I unplug the Uni, the lights go away and don't return until the Uni is plugged back in.

Tony at uni has tried to help, but it appears they want me to tune my own vehicle over email and during business hours. I had to buy the USB cable to diagnose their product. I sent them airflow readings. They send a retune.
It did not work.

I have done my part. I am not a tuner, but I tried to help them fix their product.

I asked to return the product, and they denied my request.
Tony has stopped answering my emails. Super professional...
Anyway, I hope I can save someone else from going through the trouble I have had.
- UnTuned and burned

 

I wonder if they will reply after holiday season?