Need some advice at the dealership

I'm at the dealership. I brought my truck in because it was making a squeeling sounds when I make a left turn. Sounds like it's out of alignment. So they drove it and hear the sound. They have changed the tires and it's still doing it. They seem to think it may be a rear bearing possibly. The service guy said if that's the case corporate may have to get involved. Any suggestions on what I should do?

 

Is it under warranty? If so, I don't see why corporate needs to get involved, especially if they've already diagnosed the problem.

 

Yeah its under warranty. I only have 2k miles on it. They said that may be the problem

 

Id suggest taking this to another dealer.

 

Have them fix it under warranty.

 

When I had my Tacoma I was trying to get the AAL tsb took it to a different dealership and they told me I needed 2 take it to the dealer I bought it from. Which ended up costing that dealership a sale later down the road

 

Thats bs. warranty work is warranty work.

 

That's what I said.

 

you could also try talking to the service manager.

 

if its under warranty then why would corporate need to get involved?

 

I could be wrong, but I cant imagine the laborers came up with the corporate idea. Sounds like that MAY have come down from a service manager.

Might be a good idea to go right to the GM.

 

Yeah it was an assistant manager

 

+1 - did they start a case with Toyota? Usually the Tech diagnoses best they can, if the issue is really abnormal they may start a case with Toyota and request a Field Tech to check it and verify - or assistance on the diagnosis.

 

I got the AAL done on my 09 Taco. Stevensons Toyota East. No questions asked. Great dealer.

 

Agreed. Fix the damn truck and don't give me a crappy Dodge RAM pos loaner..take the Prius...Ask for a Sequoia.....and review it here......heh heh

 

Off topic.....FYI....All Canuck Tacos sold were equipped with the AAL that we didn't get.WTF?

 

Wrong, diesel tech was looking for the carburetor.......or the left hand diesel exhaust smoke diverter.

 

I'm home now and this is what they came up with. They put 2 new wheels from another new truck on the rear of my truck. The sound went away. They then moved my original rear tires to the front and the sound started coming from the front. So they determined that it was in fact a problem with one of my tires. So the tires are the only thing on the truck Toyota doesn't cover. Now I have to go to a certified Michelin dealer and tell them what the Toyota techs came up with and try 2 get them 2 replace my bad tire. If that doesn't work I have to go back to the service dept and show them paperwork that the tire place won't replace said tire/tires and them they may replace them. Ridiculous

 

is there still a common problem with front diff? what do we need to watch for? thx

 

what are the side effects? like any noise,etc.?

 

Update, I took it to a local tire shop and showed them the paperwork from my dealership. The manager said well I'll have someone drive it and he was acting shady. So 2 of his mechanics said it was in fact the tires. Manager said not a problem he will get in touch with Michelin and they will more than likely replace all 4 tires. So we'll see

 

Ford use to have a 50 mile limit. If within it you had to take to the dealer you bought from. Not sure if they still do.