2022 tundra Platiunum - 8 days old - In the shop

Less than 600 miles. I made the switch from GM trucks to Toyota and waited 60 days for this truck.

At first, noticed my alignment was off. Made an appointment. They weren’t able to get my steering wheel straight. I made another appointment in hopes that they could actually straighten out my steering wheel…. The day before my appointment all of my lock functions completely stopped working. Both key fobs, both doors and the app.

Service advisor tells me there is a short in the drivers door and they can’t find it. Panels are pulled and they are searching. Really regretting my purchase.

This is my first post and first ever experience with Toyota. If somebody could tell me something warm and fuzzy right now that would be really awesome. Otherwise, I’m really hoping they screw it up and I can use the lemon law.

 

Here is a picture of my dog getting blow dried. Warm AND fuzzy!

 

Welcome,

Here is Harley, my puppy:



I am really sorry you are dealing with this, be aware Toyotas are just machines made by men, as such, they can have issues too.

That said, my 1994 Landcruiser had a "defective" known problem head gasket that failed at 17x,xxx miles, when the head was pulled it was like new inside and all that was needed was the redesigned HG, it now has over 300k otherwise problem-free miles.

Good luck & happy motoring!

 

Sorry OP

 

I like your "warm and fuzzy" the best !!!!

 

There’s a bad wiring harness in the drivers door and it’s on back-order, I might get what I want.

 

probably better to have the issues at the dealership than randomly all over the place like my dodge driving buddies do.

 

It’s best not to have these issues at all, like I expected from a Toyota. Fingers crossed the back-order takes a long time. I’m going back to GMC if I can.

 

Unfortunate for sure. Sucks that you're going through it but I agree with the above poster that things do happen regardless of make, especially on the first run of a completely redesigned vehicle. Hopefully they take care of you well!

 

If you think you will have a 100% issue free experience with GMC I have oceanfront property in Oklahoma to offer you.

Look at the bright side, you are using their loaner and not adding miles to your truck.

 

If the GM model has an ATF cooler then the choice is clear.

 

Haha that’s not the bright side. They put me in a Ford Fiesta from Hertz and now am making payments on a truck I don’t get to enjoy.

 

I am not familiar, is that something I should look for or stay away from?

 

At least you have something dependable !!!!! LOL LOL LOL LOL LOL

 

Oh thats where the line is crossed. I wouldn't let that slide. If I bought a truck and the truck is down, they need to rent me a truck and not a god damn Fiesta. At least the fiesta of today is greatly improved from the fiesta of the 80s and 90s.

Who the hell named that car anyway? It's up there with the Chevy Celebrity, no celebrity would ever drive one. Nobody in Malibu would drive a Chevy Malibu. There's nothing about those little hatchbacks that makes me feel like there is a fiesta going down. If there was a word for "I drive very fast so nobody sees me in this thing", that's what they should name it.

The 2022 has some bugs to sort for sure. Toyota took a lot of risk with this model and they're losing some reputation points for the shortcomings. Hopefully yours gets sorted, or hopefully you can get out of it.

 

They do BUT, lot of their new SUVs/trucks have grill shutters which, well, blocks proper air flow to cool at max efficiency.

They also, previously, ran a 180 t stat and have recently changed it down to a 130 due to the amount of issues their garbage transmissions have.

So while it does have a cooler, doesnt mean it's better.

TBH I'd rather take the 19-21 Tundra.

 

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Yep, normally I would have demanded that but honestly I am gonna play it cool and not show them any of my stresses. I want to never own a Toyota again at this point.

 

AceMan? Is that you?

 

Here’s a pic. Good looking truck but damn did Toyota screw me.

 

To my credit I've said that about the celebrity since the 80s, my aunt had one. But I stole the Malibu from him.

 

Hey I can smell a fellow listener when they’re nearby

 

Service advisor told me that he didn’t have any status on harness order. He thought they would be able to repair the harness and we’re working on it. Five minutes later I texted and asked for photos of everything for documentation. He texted back right away and told me the truck was already back together and the harness had been repaired. I then asked when it will be available for pick up and he said he would not be able to tell me as they still have the harness on order. Also that I should stay in my fiesta because they will need to wait and see, whatever that means.

I do not trust these people at all and the lack of transparency is making things even worse.

 

WTF ? We all have our moments but.... Idiots, more and more I'm convinced 90 percent of the people are stupid, and they don't even have to go out of their way to prove it????

 

The only way my GM vehicles don’t let me down is if I expect the issues. Doesn’t matter how many years deep into a new generation they are, either.

OP, sounds like you’re dealing with first-year redesign issues. Toyota has always historically mopped those up very quickly. They also have never released a new model during the supply chain issues were currently dealing with.

 

...and of the remaining 10%, about 5% of those really truly just don't give a shit! Leaving only about 5% left in the industry that you can truly respect and trust. Definitely not enough good people left working to service all of our vehicles. It sucks!!!!!

To the OP. All I can say is that I've been driving Toyota since 08' (the same one w/over 250,000 miles) and other than maintenance and some basic issues (water pump, starter and such) it's been super reliable and handled whatever I needed out of my truck and has never left me or my family stranded. With that being said I made a decision to buy a new one late last year (although I'm still running my 08 for dog stuff). However, something felt very "off" to me about the new generation of Tundra. The secrecy in releasing info, the marketing, 1st gen issues that can always be expected, pricing, delays, focusing on highlighting small BS points about the new design, etc... So, for me, the choice was clear to track down 2021 and stick w/the tried and true for now. I was fortunate enough to find a brand new PRO at a reasonable price late in the year (Dec). After seeing specs on the new PROs, I'm thankful for my decision.

I think Toyota really fell short when the finally release specs on Hybrid Tundras (PROs, etc.). How do you justify putting a "Hybrid" engine in the vehicle that only provides 1mpg better economy in the City and losing 2mpg on the Hwy??? People who are purchasing hybrids expect to save money on fuel... WTH, and on top of that those purchasing the hybrids are dumping what looks like $8-$10k more into the builds with absolutely no return on investment (if you want to call it that) and more new parts/systems to break down and repair.

I'm sorry for the rant, but shame on Toyota for focusing your engineering time on crap that doesn't matter to the consumer and missing the mark on what really does (value and reliability)!!! Toyota needs to take an aggressive campaign toward resolving quality control issues for the folks that have purchased the gen 3s and do whatever takes to 'make it right'. Additionally, folks should be able to buy trim levels such as the PRO w/o spending the additional money on a hybrid engine since they really get nothing back in terms of fuel economy, etc....

Sir... I'm sorry I have no fluff to offer, but I do hope that Toyota does right by you, and they either resolve your concerns to YOUR satisfaction or they buy the vehicle back from you. Don't hesitate to start working your way up the food chain if you keep getting BS and lack of transparency from the dealership. It's unfortunate, but you do sometimes need to be your own advocate. Once they realize you will not be someone who settles for incompetence and half ass'd service/repair, you may start to develop a positive relationship with the right service department and service advisor. The one dealing w/your current issue may not be it. Also, don't hesitate to demand they hold any replaced parts for your inspection, allow you to see first hand what's causing the problem, etc. so you can have a little extra piece of mind.

Good luck to you!!!!

 

You do have to consider it is a wire harness for the door, although inconvenient, nothing major like cam tower leak for 2.5 or the turbo issue for the 3rd generation. NBFD, get over it and suck it up.

 

For a brand new vehicle, to have little stuff break is a huge confidence-destroyer. It's not even the drivetrain or anything "super new 1st iteration" like that breaking. It's wheel alignment, steering wheel alignment, and basic shit like door harness electronics. Even if it gets all fixed up, the little things breaking left and right on this truck does not inspire confidence about overall build quality. I can't blame OP for feeling the way he does. I had a similar experience with a 2017 Tacoma, little shit broken here and there, dumped it for my 1GT and never looked back. Are 3rd gen Tacomas generally good? Probably way better than a Colorado. Are the 2022 Tundras generally good? Yes to many people they are. But my 2017 Tacoma experience has soured me to all 3rd gen Tacos, shitty build quality, I perceive shitty QC. OP's 2022 Tundra experience is similar and understandable at least in this case.

It's a brand new vehicle for crying out loud, and expensive to boot. If I could afford a brand new truck I'd expect the fuggin' doors to work, wheels to be aligned, and steering wheel centered. What is this, a Ram?

 

Yes, being in the shop sucks, but I got you beat. We discovered my truck's problem on the test drive and I didn't even get to bring it home for 5 weeks! There are definitely issues with the new Tundra, but any vehicle has issues; you aren't well versed in them because you don't seek them out on forums etc. I can't beat the warm and fuzzy pics above, but I will say I've got about 1000 miles on my truck now and it is worth a few little headaches; I love just about everything with it.

I will make this suggestion, call Toyota and get a case manager assigned. My dealership can't tell me if that's what got the ball rolling or not, but I had the part shipped and truck in my driveway a few days after I got a case manager assigned. This is near the end of week four with my dealership being unable to get Toyota to send the part thus far. It did take me three phone calls before I got ahold of someone with any sense.

 

How is the cam tower seepage a major issue? Am I missing something? It weeps such an infinitesimally small amount of oil that virtually no one has drops on the ground or has to even add oil between changes. I guess fixing it is a major issue. I'll be mad if mine does it, but I'm not sure I'd want my engine torn apart and reassembled to correct something that in no way actually affects the truck.

Some of these issues we see with the 3rd gen are odd coming from Toyota, sure, but I think prior to 2020, most of these would have been fixed in a day or two.

 

I am all too familiar with being inconvenienced i use to drive a Ford. I have seen the light. My camry has never let me down aside from an alternator, but what do you expect after 267,000 miles. My Tundra is just as reliable aside from the battery which I just replaced. I don't care who builds it, it will break even a Toyota. It just takes a little longer for that to happen usually..