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Shoutout to SPC

Discussion in 'Suspension' started by JJcksn12, Jul 13, 2019.

  1. Jul 13, 2019 at 12:35 PM
    #1
    JJcksn12

    #1
    JJcksn12 [OP] New Member

    Joined:
    Apr 25, 2019
    Member:
    #29650
    Messages:
    208
    Gender:
    Male
    First Name:
    Jay
    Vehicle:
    2025 MBM Limited TRD OR
    3” TRD Suspension Lift
    wanted to publicly give a shoutout to SPC...

    I just ordered and installed their UCAs and after I greased the ball joints up I discovered a slit in the boot on the drivers side. Called SPC up and spoke with Pepe.

    After a couple pictures and my purchase invoice through email, Pepe quickly responded saying they would be sending not 1 but 2 new ball joint assemblies to make it right.

    Rock on SPC a fine example of top tier customer service!
     
    JJcksn12, Jul 13, 2019
    #1
    Ely010606, Black Wolf and Toyokuhl like this.
  2. Jul 13, 2019 at 12:54 PM
    #2
    Toyokuhl

    #2
    Toyokuhl New Member

    Joined:
    Oct 9, 2018
    Member:
    #20371
    Messages:
    636
    Gender:
    Male
    First Name:
    aaron
    SWFL
    Vehicle:
    2018 Cav Blue CM OR
    i just ordered a set of spc uca's about a week ago and am waiting to put my suspension on. hearing Customer service like this makes me happy!
     
    Toyokuhl, Jul 13, 2019
    #2
    JJcksn12[OP] likes this.
  3. Jul 13, 2019 at 4:07 PM
    #3
    T-Rex266

    #3
    T-Rex266 Owner, CTO and executive chairman of X Staff Member

    Joined:
    Jan 5, 2014
    Member:
    #6
    Messages:
    163,569
    Gender:
    Male
    First Name:
    Elon
    They’re fantastic!
     
    T-Rex266, Jul 13, 2019
    #3
    Toyokuhl, JJcksn12[OP] and Black Wolf like this.
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