Any Canadian Lawyers? Payload Class Action potential?

What a terrible way to live your life.

 

And because it doesn’t, Toyota should owe you money. Got it.

 

Don’t forget wet wipes for when you expel said burrito.

 

OP have never owned a new truck before? In the last 10 years I’ve had chev, ford, toyota and ram trucks…. The payload differences are on all of them door vs brochure.

 

You have not been harmed. Dismissed.

 

I'm not legitimately looking to sue Toyota here guys. I'm buying a 23 Tundra that should be in next month but does it not bother anyone else that they are allowed to intentionally decieved their market base? Maybe I'm just a little different (I think a few people in this thread can verify lol)

 

Here’s my current 12400 gvw f350 long box srw cc… maybe you can sue ford for me too brochure says 4580, door sticker says 3962.

 

You've got a case!

 

The website clearly states Max Payload. So any options are added, then the Actual Payload will be less than Max Payload. Even All Weather floor mats can reduce a few lbs from the payload.

 

I think OP is past the incredulity phase, has realized his error, and is now in full-on backpedal/“I was just kidding” phase

 

As OP I can 100% confirm lol.

I am amazed at how no one else seems to be bothered by it thought.

 

I think most people here understand that it’s on the consumer to do their due diligence when making a $45k-75k purchase.

 

Completely agree that consumers need to do their own research... And to a degree HAVE to do their own research because of marketing practices like this.

 

That’s a pretty mild marketing practice that has been in use by everyone since the dawn of time (or thereabouts).

If reading “max available payload” doesn’t make you think, “hmmm, I wonder if the truck I’m ordering will have the max available payload, or what is included on my truck that could possibly reduce it”, I don’t think the manufacturer is at fault for that at all.

 

My beef is that Toyota knows the value going on the sticker.... So when I go to their website and look at the specs for the exact model I am buying it is my opinion the value should be the same as the one on the door.

Especially in Canada as we don't have nearly the same customization options as the US market. I also realize accessories reduce overall payload but that is not reflected on the door sticker, but rather a separate sticker added after the fact.

 

I agree. This is a fantastic community!

And I know they overstate things and that all manufacturers do it.... But to me that doesn't make it right

 

While I personally think this thread is silly, class action lawsuits for payload misrepresentation happened to Ford on their Super Dooty a recently.

They were accused of purposely inflating the payload by not including items like the radio, spare tire and jack to make numbers appear higher.

The lawsuit was connected in with C-Max hybrid fuel economy and a settlement was reached.

I’m not a lawyer, but I don’t believe the same applies to Tundras in Canada.

From the Connecticut Attorney General:

2011–2014 Super Duty Pick-up Trucks​

The attorneys general also investigated Ford’s misleading “Best-in-Class” payload claims on its 2011–2014 Super Duty pick-up trucks, which includes the F-250, F-350, and F-450 models, a line that caters to consumers hauling and towing heavy loads. The attorneys general allege that Ford’s methodology to calculate maximum payload capacity for advertising purposes was based on a hypothetical truck configuration that omitted standard items such as the spare wheel, tire and jack, center flow console (replacing it with a mini console), and radio. Although advertised as available to all customers, only fleet customers could order the special configuration. ​

 

Very interesting. Appreciate the info!

 

Yes, misrepresenting what the maximum payload potential actually is, is a different thing altogether. I seem to recall GM getting in trouble as well, removing bumpers and spare tires in order to claim a higher max payload than any of their trucks were capable of achieving.

These are both very different than Toyota's deal here. Unlike Ford and GM in those situations, Toyota actually offers trucks that are capable of meeting their max advertised payload.

 

Wow....

 

Don't you mean, "Super Doody"?

 

It's the Canadian spelling

 

The Toyota website payload numbers is sort of like the front of a cereal box or can of food; the info can be thought of deceiving.

The owners manual & other Toyota info as you drill into it is sort of like the back of that cereal box or cam of food; it gives you a better description of what you really have.

Just my two cents.

 

Well heres my experince. Found truck on dealers websute says 825kg. Went ok that works did trade in and deal through the website. Got truck paperwork all done now says 625kg went what the... was also told 6.5 bed not 5.5ft bed. The bed length was an honest mistake the payload is slimy. So the 2024 sr 4x2 is 925kg. The 4x4 is 825kg. Says that on thr site then you click compare packages and it shows the green dot on 825kg. Door sticker is 625kg. I was told by the salea manger its due to them including a 190lb person driving and its fine to overload the truck it can handle it.

I was thinking no it cant i dont want a V shaped truck if you over load it just a google search truck camper broken truck and you can see why over loading is a bad idea turns the truck into a V.

So toyotas website says when you pick that model its 825kg which is wrong. You have the base model and and option then compare package it has the wrong payload number. You dont have options its just pick the cab and trim. If you pick double cab or crewmax they advertise diffrent numbers. So you pick compare and its very miss leading. Now were the payload went is this. The sr has a 85L tank the trd off road has 120L tank. It adds heated steering wheel electric seats a brake controler some off road software options. The base 4x4 sr is advertised 825kg the trd off road is advertised the same with higher towing due to the brake controller so the towing is correct just not payload. It wouldve been nice to know before buying instead of getting incorrect info. You lose payload when you tow due to hitch weight so 11000lbs with a 350lb hitch weight means you have about 1000lbs for all people and gear in the truck. So if you have 5 200lb adults thats 1000lbs now you cant even have a pen in the car so payload numbers are important. Now if you look at the weight of the truck theyre diffrent but payload is incorrect they purposeply miss lead people. Other truck companys say options change payload on the mobile site its no where to be seen and is clearly miss leading. They should fix that.

People saying a class action cant happen oh theyre very wrong on that part because they compare trims and dont put anything on the site to warn people. All you would have to do is speak to a large law firm who have the money to go after them it simply takes deep pockets and there are law firms that like cases like this. Saying other companys advertise incorrect info is not a legal defence (they say up to for a reason)

 

What’s the conversion from American to Leaf pounds, maybe the website was in .ca mode and did the conversion vs the posted stickers are from the states.

 

You

Said it was the dealership's website. Dealerships are independently owned and operated. You're barking up the wrong tree.